Negotiation, Organizations & Markets
-
- May 2025
- Article
Punitive but Discerning: Reputation Can Fuel Ambiguously-Deserved Punishment, but Does Not Erode Sensitivity to Nuance
By: Jillian J. Jordan and Nour S. KteilyThe desire to appear virtuous can motivate people to punish wrongdoers, a desirable outcome when punishment is clearly deserved. Yet claims that “virtue signaling” is fueling a culture of outrage suggest that reputation concerns may inspire even potentially unmerited punishment. Moreover, might reputation do more to drive punishment in ambiguous situations, where punishment is less clearly deserved, eroding punishers’ sensitivity to moral nuance? Across eight studies focused on the U.S. political context (total n = 15,472 Americans from MTurk and Prolific), we show that reputation can drive ambiguously-deserved punishment. In situations involving politicized moral transgressions, including those where the case for punishing the transgressor is judged to be relatively ambiguous, subjects expect punishers to be perceived positively by co-partisans, and punish at higher rates when punishing is observable to a co-partisan audience. Moreover, reputation can drive punishment in ambiguous situations even among individuals who personally question the morality of punishment, highlighting the power of reputation to push people away from their values. Yet we find no evidence that reputation erodes sensitivity to nuance by doing more to drive punishment in more ambiguous situations. Instead, subjects expect punishment to look better when more unambiguously deserved, and making punishment observable does as much or more to drive punishment in unambiguous than ambiguous situations—even when the co-partisan audience is strongly ideological (and so might have been expected to encourage undiscerning punishment). We thus suggest that reputation can make people more punitive, even in ambiguous situations, but does not diminish sensitivity to nuance.
- May 2025
- Article
Punitive but Discerning: Reputation Can Fuel Ambiguously-Deserved Punishment, but Does Not Erode Sensitivity to Nuance
By: Jillian J. Jordan and Nour S. KteilyThe desire to appear virtuous can motivate people to punish wrongdoers, a desirable outcome when punishment is clearly deserved. Yet claims that “virtue signaling” is fueling a culture of outrage suggest that reputation concerns may inspire even potentially unmerited punishment. Moreover, might reputation do more to drive punishment in ambiguous...
-
- June 4, 2025
- Editorial
Employee Stress Is a Business Risk—Not an HR Problem
By: Marion Chomse, Lydia Roos, Reeva Misra and Ashley WhillansWorkplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a business-critical risk that merits executive oversight. This is likely due in part to the fact that companies have not effectively quantified and tracked the cost stress poses to integral business outcomes. Companies can take charge of the avoidable costs of stress by surveying their workforce and mapping the stress they report onto quantifiable outcomes like revenue, customer satisfaction, and performance evaluations. Understanding how fluctuations in stress impact these outcomes can help businesses come up with and initiate targeted solutions to reduce the likelihood of disruption, protect workforce health, and unlock long-term competitive advantage.
- June 4, 2025
- Editorial
Employee Stress Is a Business Risk—Not an HR Problem
By: Marion Chomse, Lydia Roos, Reeva Misra and Ashley WhillansWorkplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a business-critical risk that merits executive oversight. This is likely due in part to the fact that companies have not effectively quantified and tracked the cost stress poses to integral business outcomes. Companies can take charge...
-
- 2025
- Chapter
Employer-Based Short-Term Savings Accounts
By: Sarah Holmes Berk, John Beshears, Jay Garg, James J. Choi and David LaibsonWe study the introduction of a choice architecture design intended to increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a short-term savings account from which withdrawals are possible at any time. We find that employees who opted into the program kept using it. Among employees whose accounts were created early enough to be observed over the first 12 months after their account activation and who did not separate from employment during this period, 96% still had a balance greater than £1 and 87% received an automatic payroll contribution in month 12. However, product take-up was very low: no more than 0.7% of eligible employees ever activated an account. Opt-in access to short-term savings programs does not elicit widespread participation.
- 2025
- Chapter
Employer-Based Short-Term Savings Accounts
By: Sarah Holmes Berk, John Beshears, Jay Garg, James J. Choi and David LaibsonWe study the introduction of a choice architecture design intended to increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a short-term savings account from which withdrawals are possible at any time. We find...
About the Unit
The NOM Unit seeks to understand and improve the design and management of systems in which people make decisions: that is, design and management of negotiations, organizations, and markets. In addition, members of the group share an abiding interest in the micro foundations of these phenomena.
Our work is grounded in the power of strategic interaction to encourage individuals and organizations to create and sustain value (in negotiations, in organizations, and in markets). We explore these interactions through diverse approaches: Although many of us have training in economics, we also have members with backgrounds in social psychology, sociology, and law.
NOM seeks to apply rigorous scientific methods to real-world problems -- producing research and pedagogy that is compelling to both the academy and practitioners.
Recent Publications
Punitive but Discerning: Reputation Can Fuel Ambiguously-Deserved Punishment, but Does Not Erode Sensitivity to Nuance
- May 2025 |
- Article |
- Journal of Personality and Social Psychology
Employee Stress Is a Business Risk—Not an HR Problem
- June 4, 2025 |
- Editorial |
- Harvard Business Review (website)
Dungeons & Dragons: Repairing Ecosystem Trust (B)
- May 2025 |
- Supplement |
- Faculty Research
Dungeons & Dragons: Repairing Ecosystem Trust (A) and (B)
- May 2025 |
- Teaching Note |
- Faculty Research
Employer-Based Short-Term Savings Accounts
- 2025 |
- Chapter |
- Faculty Research
Imagining the Future: Memory, Simulation and Beliefs
- May 2025 |
- Article |
- Review of Economic Studies
The Invention of Corporate Governance
- 2025 |
- Working Paper |
- Faculty Research
Gender and Preferences for Performance Feedback
- April 2025 |
- Article |
- Management Science
Harvard Business Publishing
Seminars & Conferences
There are no upcoming events.