Publications

September 2003
Article

Speaking up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams

By: A. Edmondson

Keywords: Health Care and Treatment; Leadership; Learning; Groups and Teams; Health Industry

June 2016
Article

When Doctors Go to Business School: Career Choices of Physician-MBAs

By: Damir Ljuboja, Brian W. Powers, Benjamin Robbins, Robert S. Huckman, Krishna Yeshwant and Sachin Jain

There has been substantial growth in the number of physicians pursuing Master of Business Administration (MBA) degrees over the past decade, but there is continuing debate over the utility of these programs and the career outcomes of their graduates. The authors... View Details

Keywords: Medical Education; MD; MBA; Physicians; Executive Education; Training; Personal Development and Career; Health Care and Treatment; Health Industry; United States

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October 2013
Article

Barriers to Completion of Patient Reported Outcome Measures

By: Elizabeth H. Schamber, Steven K. Takemoto, Kate Eresian Chenek and Kevin J. Bozic

Patient Reported Outcomes Measures (PROMs) are commonly used in total joint arthroplasty (TJA) to assess surgical outcomes. However certain patient populations may be underrepresented due to lower survey completion rates. The purpose of this study is to evaluate... View Details

Keywords: Patient Reported Outcome Measures; PROM; Total Joint Arthroplasty; Hip; Knee; Electronic Survey; Equality and Inequality; Demographics; Surveys; Health Care and Treatment; Health Industry

2013
Working Paper

An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay

By: Jillian Berry Jaeker and Anita Tucker

We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details

Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California

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May 25, 2004
Article

Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Ownership; Governing Rules, Regulations, and Reforms; Health Industry; United States

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

provided but to augment and expand their offerings. Telemedicine is a terrific example of this. Many health care providers have already moved to virtual visits and ramped up new types of services such as... View Details

Keywords: by Danielle Kost

May 2007 (Revised September 2007)
Case

Cleveland Clinic

By: Frances X. Frei, Amy C. Edmondson, Christine van Keuren and Eliot Sherman

Cleveland Clinic is consistently ranked among the nation's most eminent hospitals, and for decades has been a leader in pioneering cardiac care. This case evaluates the methods, processes, and personnel that the hospital has cultivated over the years in order to... View Details

Keywords: Health Care and Treatment; Medical Specialties; Innovation and Invention; Service Delivery; Expansion; Health Industry; Cleveland

Educators

20 Nov 2015
News

A Smart(Phone) Approach to Diabetes Testing

Keywords: mobile technology; mobile healthcare; India; diabetes; social enterprise; entrepreneurship; Ambulatory Health Care Services; Ambulatory Health Care Services

09 Aug 2016
Blog Post

Startup Balancing Act

It was my first day of work and I was nervous, so much so that my legs were wobbly. I tilted forward, then backward. I finally steadied myself by grabbing onto a cubicle wall and was able to move forward evenly. However, I soon found myself grabbing for the cubicle... View Details

Keywords: Health Care

01 Jun 2020
News

Inside Out

Spaces Drive Performance and Creativity, coauthored with Harvard T.H. Chan School of Public Health Assistant Professor Joe Allen. “Public health is obviously directly connected to society’s success in... View Details

Keywords: Dan Morrell; Corporate, Subsidiary, and Regional Managing Offices; Management

2014
Other Article

A Place for Emotion: How Space Structures Nurse-Parent Interactions in West African Pediatric Wards

By: Ryann Manning

Keywords: Healthcare; Emotion; Emotions; Nursing; Africa; Organization; Hospital; Space; Place; Health; Health Care and Treatment; Culture; Organizations; Developing Countries and Economies; Health Industry; Africa

01 Sep 2009
News

Noted & Quoted

“Some Democrats view Medicare as a successful cost controller, pointing to its low administrative overhead, which they peg at 3 percent. But that figure ignores an inconvenient truth: Medicare’s unfunded liabilities, estimated at about... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services; Management

September 2010 (Revised February 2014)
Case

The Global Sight Initiative

By: Regina E. Herzlinger

How to replicate a 'one of' social entrepreneurship effort: To cure blindness, Seva took the Aravind Eye Hospital & scaled it up to 100 hospitals globally. View Details

Keywords: Social Entrepreneurship; Nonprofit Organizations; Medical Specialties; Health Care and Treatment; Globalization; Health Industry

Educators

May 2012 (Revised February 2014)
Teaching Note

Learning About Reducing Hospital Mortality at Kaiser Permanente

By: Anita Carson Tucker

Keywords: Patient Safety; Process Improvement; Standardization; Organizational Learning; Knowledge Development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry

January 1991
Supplement

Prepare/21 at Beth Israel Hospital (B)

Describes the president's long-term goals for improving employee awareness and understanding of the plan. View Details

Keywords: Goals and Objectives; Health Care and Treatment; Employees; Health Industry