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      • Faculty Publications  (418)

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      • March 2025
      • Case

      No One Left Behind (A)

      By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
      In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted U.S. forces as combat translators;... View Details
      Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Service Industry; Afghanistan; United States
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      Paine, Lynn S., Herman B. "Dutch" Leonard, Max Hancock, and David Lane. "No One Left Behind (A)." Harvard Business School Case 325-007, March 2025.
      • March 2025
      • Case

      No One Left Behind (B)

      By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
      In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted U.S. forces as combat translators;... View Details
      Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Service Industry; Afghanistan; United States
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      Paine, Lynn S., Herman B. "Dutch" Leonard, Max Hancock, and David Lane. "No One Left Behind (B)." Harvard Business School Case 325-008, March 2025.
      • March 2025
      • Case

      No One Left Behind (C)

      By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
      In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted U.S. forces as combat translators;... View Details
      Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Service Industry; Afghanistan; United States
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      Paine, Lynn S., Herman B. "Dutch" Leonard, Max Hancock, and David Lane. "No One Left Behind (C)." Harvard Business School Case 325-009, March 2025.
      • March 2025
      • Case

      No One Left Behind (D)

      By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
      In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted U.S. forces as combat translators;... View Details
      Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Service Industry; Afghanistan; United States
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      Paine, Lynn S., Herman B. "Dutch" Leonard, Max Hancock, and David Lane. "No One Left Behind (D)." Harvard Business School Case 325-012, March 2025.
      • March 2025
      • Case

      GiveDirectly: Can Direct Cash Transfers End Extreme Poverty?

      By: Natalia Rigol, Benjamin N. Roth, Sarah Mehta and John Schultz
      Founded in 2008, GiveDirectly was a nonprofit organization that used direct cash transfers—giving people cash via mobile money—to combat poverty worldwide. By August 2024, the organization had transferred over $800 million to poor people in targeted communities and... View Details
      Keywords: Economics; Ethics; Growth and Development; Philanthropy and Charitable Giving; Research; Social Enterprise; Society; Africa; Asia; Latin America; North and Central America; United States
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      Rigol, Natalia, Benjamin N. Roth, Sarah Mehta, and John Schultz. "GiveDirectly: Can Direct Cash Transfers End Extreme Poverty?" Harvard Business School Case 825-008, March 2025.
      • January 2025
      • Case

      Transforming Talent at Teach For Taiwan

      By: Juan Alcácer and Chi Kuan
      The Teach For Taiwan (TFT) case follows founder Anting Liu as she considers how to scale the nonprofit’s talent strategy after a decade of impact in rural education. TFT recruits high-potential young professionals into a 2-year teaching fellowship, aiming to address... View Details
      Keywords: Teaching; Talent and Talent Management; Leadership Development; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations; Education Industry; Taiwan
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      Alcácer, Juan, and Chi Kuan. "Transforming Talent at Teach For Taiwan." Harvard Business School Case 725-387, January 2025.
      • November 2024
      • Background Note

      Social Enterprise in the MENA Region

      By: Brian Trelstad and Ahmed Dahawy
      This research note provides an overview of the socio-economic landscape of social enterprise in the Middle East and North Africa. It highlights the diversity of players in the region including social enterprise organizations (in their many forms) and supporting... View Details
      Keywords: MENA; Non-Governmental Organizations; Nonprofit Organizations; Civil Society or Community; Social Issues; Diasporas; Social Entrepreneurship; Cultural Entrepreneurship; Environmental Sustainability; Geographic Scope; Health Care and Treatment; Philanthropy and Charitable Giving; Business and Community Relations; Business and Government Relations; Social and Collaborative Networks; Demographics; Health Industry; Service Industry; Tourism Industry; Egypt; Morocco; North Africa; Tunisia; Jordan; Lebanon; Saudi Arabia; United Arab Emirates; Dubai; Middle East
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      Trelstad, Brian, and Ahmed Dahawy. "Social Enterprise in the MENA Region." Harvard Business School Background Note 325-041, November 2024.
      • November 2024
      • Background Note

      Nonprofit Governance: Some Basics

      By: Lynn S. Paine and Will Hurwitz
      This background note discusses basics about the prevalence, purpose, and unique legal, governance and regulatory dynamics of nonprofits and their boards of directors. The note describes both similarities and differences between for-profit and non-profit governance,... View Details
      Keywords: Corporate Governance; Leadership; Mission and Purpose; Nonprofit Organizations; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; United States
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      Paine, Lynn S., and Will Hurwitz. "Nonprofit Governance: Some Basics." Harvard Business School Background Note 325-067, November 2024.
      • September 2024
      • Case

      Open Door Legal: Universal Legal Access

      By: Brian Trelstad, Taylor Greenthal and Sarah Mehta
      This case is about Open Door Legal (ODL), a San Francisco-based civil legal aid nonprofit. CEO Adrian Tirtanadi founded the organization in 2012 with a mission to achieve universal access to legal representation for all city residents. By 2024, ODL had opened four... View Details
      Keywords: Social Entrepreneurship; Law; Growth Management; Nonprofit Organizations; Civil Society or Community; Business Model; Expansion; Legal Services Industry; United States; California; Los Angeles; San Francisco
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      Trelstad, Brian, Taylor Greenthal, and Sarah Mehta. "Open Door Legal: Universal Legal Access." Harvard Business School Case 325-006, September 2024.
      • September 2024 (Revised December 2024)
      • Case

      Ming Min Hui at Boston Ballet

      By: Edward H. Chang, David Allen and Annelena Lobb
      This case asks how Ming Min Hui, the newly appointed executive director of Boston Ballet, should ensure that the company stays true to its art form yet relevant to its times. Hui stood out among ballet leaders as a young, Asian American woman with a Harvard Business... View Details
      Keywords: Arts; Change; Diversity; Gender; Race; Theater Entertainment; Leadership; Management; Nonprofit Organizations; Entertainment and Recreation Industry; Music Industry; United States; Massachusetts; Boston
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      Chang, Edward H., David Allen, and Annelena Lobb. "Ming Min Hui at Boston Ballet." Harvard Business School Case 925-003, September 2024. (Revised December 2024.)
      • September 2024
      • Module Note

      Governance for Non-Profit Social Enterprises

      By: Brian Trelstad, Gerald Chertavian and Alexis Lefort
      An overview of the various roles a non-profit board of directors plays, including the board’s principal responsibilities and how those evolve as organizations grow and scale. Looks closely at the overall role in setting the mission of the organization; supervising and... View Details
      Keywords: Governing and Advisory Boards; Nonprofit Organizations; Growth Management; Mission and Purpose; United States
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      Trelstad, Brian, Gerald Chertavian, and Alexis Lefort. "Governance for Non-Profit Social Enterprises." Harvard Business School Module Note 325-002, September 2024.
      • August 2024 (Revised February 2025)
      • Case

      Novo Nordisk Foundation

      By: Debora L. Spar and Julia M. Comeau
      In 2024, Novo Nordisk A/S was one of the most profitable firms in the world, thanks largely to just two GLP-1-based drugs, Ozempic and Wegovy. Unusually, this incredibly profitable firm was controlled not by individual private shareholders, but by a non-profit... View Details
      Keywords: Pharmaceutical Companies; Diabetes; Obesity; Foundation; Non-profit Management; Profit; Corporate Governance; Business or Company Management; Corporate Social Responsibility and Impact; Expansion; Philanthropy and Charitable Giving; Nonprofit Organizations; Pharmaceutical Industry; Denmark; Europe
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      Spar, Debora L., and Julia M. Comeau. "Novo Nordisk Foundation." Harvard Business School Case 325-031, August 2024. (Revised February 2025.)
      • August 2024 (Revised November 2024)
      • Case

      No Labels and the 2024 Presidential Insurance Plan

      By: Robert F. White and Tom Quinn
      After observing record voter dissatisfaction with the choices in the 2024 U.S. presidential election—Democratic nominee President Joe Biden and Republican nominee and former President Donald Trump—the bipartisan nonprofit No Labels decided to reserve ballot access in... View Details
      Keywords: Disruption; Forecasting and Prediction; Lawsuits and Litigation; Failure; System Shocks; Political Elections; Motivation and Incentives; Governing Rules, Regulations, and Reforms; United States
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      White, Robert F., and Tom Quinn. "No Labels and the 2024 Presidential Insurance Plan." Harvard Business School Case 825-044, August 2024. (Revised November 2024.)
      • August 2024
      • Case

      Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

      By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
      Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details
      Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta
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      Gallani, Susanna, Karen L. Sedatole, and Sarah Mehta. "Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic." Harvard Business School Case 125-012, August 2024.
      • July 2024 (Revised January 2025)
      • Case

      Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy

      By: Lauren Cohen, Hao Gao, Alexander Bischoff and Sophia Pan
      Melissa Berman, CEO of Rockefeller Philanthropy Advisors (RPA), evaluated her client’s philanthropy project and its mediocre performance. RPA was a segment of the Rockefeller Family Office’s Philanthropy Department, becoming an independent charity in 2002. Consistently... View Details
      Keywords: Philanthropy; Philanthropic Sector; Performance Evaluations; Social Network; Collaboration; Foundation; Due Diligence; Humanitarianism; Humanitarian Assistance; Grants; Expertise; HNW Products And Services; Donations; Impact; Advisor; Advice; Consulting; Funding; Consulting Services; Family Business; Cost vs Benefits; Developing Countries and Economies; Private Sector; Spending; Mission and Purpose; Philanthropy and Charitable Giving; Performance Evaluation; Nonprofit Organizations; Reputation; Social and Collaborative Networks; Social Issues; Wealth and Poverty; Consulting Industry; New York (city, NY); New York (state, US); United States
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      Cohen, Lauren, Hao Gao, Alexander Bischoff, and Sophia Pan. "Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy." Harvard Business School Case 225-005, July 2024. (Revised January 2025.)
      • May 14, 2024
      • Article

      One Way to Help Employees Build Emergency Savings

      By: Timothy Flacke and Peter Tufano
      Intentional cooperation between two organizations — BlackRock, a major asset management firm, and national non-profit, Commonwealth — created the conditions for the nation’s largest payroll processor, multiple U.S. employers, retirement record keepers, and others to... View Details
      Keywords: Saving; Personal Finance; Income; Nonprofit Organizations; Corporate Social Responsibility and Impact; Partners and Partnerships
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      Flacke, Timothy, and Peter Tufano. "One Way to Help Employees Build Emergency Savings." Harvard Business Review (website) (May 14, 2024).
      • May 2024 (Revised June 2024)
      • Case

      Together for Sustainability

      By: Ranjay Gulati, David Shin and Emily Tedards
      This case documents the origin and development of Together for Sustainability (TfS), a chemical industry initiative dedicated to raising sustainability standards throughout the industry’s supply chains. In 2011, six Chief Procurement Officers (CPOs) from some of the... View Details
      Keywords: Environmental Sustainability; Standards; Supply Chain Management; Corporate Social Responsibility and Impact; Partners and Partnerships; Nonprofit Organizations; Corporate Accountability; Chemical Industry
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      Gulati, Ranjay, David Shin, and Emily Tedards. "Together for Sustainability." Harvard Business School Case 424-062, May 2024. (Revised June 2024.)
      • May 2024 (Revised May 2024)
      • Case

      Market by Met Council: Revolutionizing Food Pantries in the Digital Age

      By: Elisabeth Paulson and Michael W. Toffel
      In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
      Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
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      Paulson, Elisabeth, and Michael W. Toffel. "Market by Met Council: Revolutionizing Food Pantries in the Digital Age." Harvard Business School Case 624-060, May 2024. (Revised May 2024.)
      • March 2024
      • Case

      Negotiating the Gift of Life (A)

      By: Alex Chan
      Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
      Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Health Industry
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      Chan, Alex. "Negotiating the Gift of Life (A)." Harvard Business School Case 924-020, March 2024.
      • March 2024
      • Supplement

      Negotiating the Gift of Life (B)

      By: Alex Chan
      Describes a negotiation where lives are truly at stake, where key lessons on persuasion and the role that identity might play in a negotiation are on display through an effort by a frontline negotiator from OneLegacy, the US's largest organ procurement organization. As... View Details
      Keywords: Economics; Negotiation; Communication; Diversity; Nonprofit Organizations; Emotions; Mission and Purpose; Health Industry
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      Chan, Alex. "Negotiating the Gift of Life (B)." Harvard Business School Supplement 924-021, March 2024.
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