Publications
Publications
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- All HBS Web (62)
- Faculty Publications (26)
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- February 2007 (Revised February 2007)
- Case
Wikipedia (A)
By: Karim R. Lakhani and Andrew P. McAfee
Wikipedia has emerged as a robust model for content production by volunteers working asynchronously on the Internet with a unconventional model for distributed decision making. The "Articles for Deletion" process in Wikipedia provides unique insight into the inner... View Details
- July 2018
- Article
Does Copyright Affect Reuse? Evidence from Google Books and Wikipedia
By: Abhishek Nagaraj
While digitization has greatly increased the reuse of knowledge, this study shows how these benefits might be mitigated by copyright restrictions. I use the digitization of in-copyright and out-of-copyright issues of Baseball Digest magazine by Google Books to... View Details
- September 2018
- Article
Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia
By: Shane Greenstein and Feng Zhu
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
- 25 Oct 2016
- News
Wikipedia is fixing one of the Internet’s biggest flaws
- 23 Jul 2007
- Research & Ideas
HBS Cases: How Wikipedia Works (or Doesn’t)
lead to an HBS case study, written with professor Karim R. Lakhani, on how Wikipedia governs itself and faces controversial challenges. The elbows are sharp on Wikipedia. It's not cuddly.—Andy McAfee The case offers students a chance to... View Details
- 07 Nov 2016
- News
How Wikipedia Keeps Political Discourse from Turning Ugly
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
as good as the experts, others show [that] Wikipedia is not accurate at all." Complicating matters, however, many of the topics that we look up in the Britannica—any encyclopedia—aren't factually cut-and-dried. "Most of the topics of... View Details
- 2011
- Other Unpublished Work
Aligning Collective Production with Demand: Evidence from Wikipedia
Economic markets align supply and demand through prices. However, many social phenomena lack pricing to inform producers about consumer demand. This can lead to the over- or under-production of certain goods and services. In this paper, I propose a social mechanism... View Details
- 20 Jan 2011
- Working Paper Summaries
Testing Coleman’s Social-Norm Enforcement Mechanism: Evidence from Wikipedia
Harvard Business School Case on Wikipedia: Wikipedia (A)
On August 24, 2006, the "Enterprise 2.0" entry in the Web-based encyclopedia... View Details
- 2011
- Article
Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia
By: Michael Zhang and Feng Zhu
In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details
- 10 Apr 2008
- Conference Presentation
Social Structure of Wikipedia Collaboration
By: Andreea Daniela Gorbatai
- 2013
- Other Unpublished Work
Social Structure of Norm Enforcement: Evidence from Wikipedia
By: Mikolaj Jan Piskorski and Andreea Daniela Gorbatai
- 2013
- Working Paper
Testing Coleman's Social-Norm Enforcement Mechanism: Evidence from Wikipedia
By: Mikolaj J. Piskorski and Andreea Gorbatai
Since Durkheim, sociologists have believed that dense network structures lead to fewer norm violations. Coleman (1990) proposed one mechanism generating this relationship and argued that dense networks provide an opportunity structure to reward those who punish norm... View Details
- 19 Oct 2016
- News
Science shows Wikipedia is the best part of the Internet
Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
- Article
Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production
By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
- November 7, 2016
- Article
How Wikipedia Keeps Political Discourse from Turning Ugly
By: Shane Greenstein and Feng Zhu
- 07 Nov 2014
- Working Paper Summaries