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  • February 1997 (Revised April 1997)
  • Background Note

A Note on Plant Tours

Provides a framework for maximizing the value of a plant tour, or a single visit to an operation. There are three principal types of plant tours within this framework tht can provide information about four broad types of operational performance. View Details
Keywords: Operations; Performance Evaluation
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  • September 2023
  • Case

Derek Aguirre

By: Leslie Perlow and Hannah Weisman
Derek Aguirre is the executive director of a nonprofit organization in Detroit, Michigan that uses the sport of squash as a vehicle to support young people in low-income urban areas. The case discusses his path to pursue meaningful work and his reflections on the... View Details
Keywords: Personal Development and Career; Job Search; Happiness; Well-being; Work-Life Balance; Nonprofit Organizations; Social Enterprise; Business Startups; Sports; Education; Mission and Purpose; Education Industry; Sports Industry; Service Industry; United States; Boston; Detroit
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  • September 2002 (Revised January 2013)
  • Case

Siebel Systems: Organizing for the Customer

By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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    Rembrand M. Koning

    Rem Koning View Details

    Keywords: high technology; software; biotechnology
    • January 2021 (Revised June 2023)
    • Case

    Biobot Analytics

    By: Raymond Kluender, Joshua Krieger and Mitchell Weiss
    In 2017, Newsha Ghaeli and Mariana Matus were deciding whether to leave their labs at the Massachusetts Institute of Technology, put other job opportunities aside, and dive full-time into founding a wastewater analysis start-up, Biobot. Ghaeli, an architect, and Matus,... View Details
    Keywords: Entrepreneurship; Information Technology; City; Analytics and Data Science; Personal Development and Career; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States; Kuwait; Korean Peninsula
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    • January 2014
    • Technical Note

    A Note on Funding Digital Innovation Startups

    By: Karim Lakhani, Michael Norris and Andrew Otazo
    This note provides information on the state of startup financing in Silicon Valley in 2013. It details different avenues startups have to raise funding, including venture capital, corporate venture capital, angel investors, incubators, and crowdfunding. View Details
    Keywords: Startup; Innovation ＆ Entrepreneurship; Angel Investors; Accelerator; Crowdfunding; Silicon Valley; Venture Capital; Entrepreneurship; California
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    • February 2003 (Revised November 2003)
    • Exercise

    Accounting for Pensions at General Motors Corporation (A)

    By: David F. Hawkins and Jacob Cohen
    A potential investor in General Motors is gathering information about investment in General Motor's stock. The investigation leads the investor to review the General Motor's Web site and several CNBC interviews of General Motors' executives. View Details
    Keywords: Investment; Accounting; Compensation and Benefits; Financial Services Industry; Auto Industry; Accounting Industry
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    • October 1993
    • Case

    Analyst's Dilemma (A), The

    By: Joseph L. Badaracco Jr. and Jerry Useem
    A young investment banker returns home one night to find that her roommate and best friend has been laid off from Universal Bank because Universal is shutting down its capital finance group. Her roommate makes her promise to keep this information confidential because... View Details
    Keywords: Ethics; Values and Beliefs; Leveraged Buyouts; Conflict of Interests; Decision Choices and Conditions; Risk and Uncertainty
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    • January 2011 (Revised October 2014)
    • Case

    Dropbox: 'It Just Works'

    By: Thomas R. Eisenmann, Michael Pao and Lauren Barley
    Dropbox is a venture-backed Silicon Valley startup, founded in 2006, that provides online storage and backup services to millions of customers using a "freemium" (free + premium offers) business model. The case recounts Dropbox's history from conception through... View Details
    Keywords: Business Model; Growth and Development Strategy; Management Practices and Processes; Distribution; Product Design; Product Development; Internet; Service Industry; California
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    • 23 Jan 2017
    • News

    Does Jazz Music Need Star Power?

    • March 2002 (Revised April 2002)
    • Background Note

    A Note on Pre-Money and Post-Money Valuation (B)

    A brief introduction to the calculations inherent in pre-money and post-money valuations at multiple stages of financing. Relies on one example to illustrate that valuations can be calculated in a variety of ways, depending on the information provided. A rewritten... View Details
    Keywords: Valuation; Financing and Loans
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      Roy D. Shapiro

      Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

        Ana Antolin

        Ana Antolin is a doctoral candidate in the Strategy unit at Harvard Business School. She received her B.S. in Quantitative Economics and International Relations from Tufts University. Prior to joining Harvard, she worked as a full-time research assistant in... View Details

        • February 2019
        • Case

        Miroglio Fashion (A)

        By: Sunil Gupta and David Lane
        Francesco Cavarero, chief information officer of Miroglio Fashion, Italy’s third-largest retailer of women’s apparel, was trying to bring analytical rigor to the company’s forecasting and inventory management decisions. But fashion is inherently hard to predict. Can... View Details
        Keywords: Inventory Management; Demand Forecasting; Artificial Intelligence; Machine Learning; Forecasting and Prediction; Operations; Management; Decision Making; AI and Machine Learning; Apparel and Accessories Industry; Fashion Industry
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        • 2022
        • Working Paper

        ESG Performance and Voluntary ESG Disclosure: Mind the (Gender Pay) Gap

        By: June Huang and Shirley Lu
        We study if firms with better ESG performance are more likely to provide voluntary ESG disclosure, an assumption embedded in many ESG ratings. We focus on gender diversity and proxy for performance using a firm's gender pay gap ("GPG") disclosed under a UK disclosure... View Details
        Keywords: Pay Gap; Gender; Wages; Equality and Inequality; Corporate Disclosure; Policy; Diversity
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        • 20 Feb 2017
        • Research & Ideas

        Having No Life is the New Aspirational Lifestyle

        coined the term “conspicuous consumption”) to television shows such as Lifestyles of the Rich and Famous. And if you didn’t actually have a life of leisure, you could pretend you did by buying increasingly... View Details
        Keywords: by Michael Blanding
        • December 2019
        • Article

        Brokers and Order Flow Leakage: Evidence from Fire Sales

        By: Andrea Barbon, Marco Di Maggio, Francesco Franzoni and Augustin Landier
        Using trade-level data, we study whether brokers play a role in spreading order flow information. We focus on large portfolio liquidations, which result in temporary drops in stock prices, and identify the brokers that intermediate these trades. We show that these... View Details
        Keywords: Predatory Trading; Back Running; Fire Sales; Brokers; Stocks; Price; Information; Knowledge Dissemination; Ethics
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        • 19 May 2008
        • Research & Ideas

        Connecting School Ties and Stock Recommendations

        underemphasized channel through which private information gets revealed in prices. "Identifying the types of information transferred across social networks, and the extent... View Details
        Keywords: by Martha Lagace; Financial Services
        • Editorial

        Why CEOs Should Share Their Long-Term Plans with Investors

        By: Christina Rehnberg, George Serafeim and Brian Tomlinson
        Rather than requiring less short-term information, the key to combating short-termism is to encourage companies to share more information about their long-term plans. Analysis of companies that have done so suggests that long-term plans are not mere marketing... View Details
        Keywords: CEO; Investor Relations; Disclosure; Long-term Growth; Investing; Business and Shareholder Relations; Strategy; Corporate Disclosure
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        • Article

        Media versus Special Interests

        By: Alexander Dyck, David Moss and Luigi Zingales
        We argue that profit-maximizing media help to overcome the rational ignorance problem highlighted by Anthony Downs. By collecting news and combining it with entertainment, media are able to inform passive voters about regulation and other public policy issues, acting... View Details
        Keywords: Media; Profit; Government and Politics
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