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  • January 2010
  • Article

The Role of Experience in the Gambler's Fallacy

By: Greg Barron and Stephen Leider
Recent papers have demonstrated that the way people acquire information about a decision problem, by experience or by abstract description, can affect their behavior. We examined the role of experience over time in the emergence of the Gambler's Fallacy in binary... View Details
Keywords: Experience and Expertise; Decision Making; Forecasting and Prediction; Knowledge Acquisition; Outcome or Result; Game Theory; Prejudice and Bias
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  • April 2017 (Revised May 2017)
  • Case

GE Capital After the Crisis

By: John C. Coates, John D. Dionne and David S. Scharfstein
Keith Sherin, CEO of GE Capital, faced a decision on which hinged billions of dollars and the fate of one of America’s most storied companies. On his desk sat two secret analyses: Project Beacon, a proposal to spin off most of GE Capital to GE shareholders, and... View Details
Keywords: Risk and Uncertainty; Decision Choices and Conditions; Financial Institutions; Strategy
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  • Article

Statistical Physics of Human Cooperation

By: Matjaž Perc, Jillian J. Jordan, David G. Rand, Zhen Wang, Stefano Boccaletti and Attila Szolnoki
Extensive cooperation among unrelated individuals is unique to humans, who often sacrifice personal benefits for the common good and work together to achieve what they are unable to execute alone. The evolutionary success of our species is indeed due, to a large... View Details
Keywords: Human Cooperation; Evolutionary Game Theory; Public Goods; Reward; Punishment; Tolerance; Self-organization; Pattern Formation; Cooperation; Behavior; Game Theory
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  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

inevitable. Strong communication is key, says Perlow, who provides pointers to help managers head off difficulties before they spin out of control. Perlow’s paper, “Backstage Matters: Collective Energy and Information-Sharing on Global... View Details
Keywords: by Michael Blanding
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

can’t relax. However, researchers have suggested that a familiar pattern can help to stop our anxiety from spinning out of control, Norton says. Using rituals to bring colleagues together In one experiment, Norton and colleagues brought a... View Details
Keywords: by Michael Blanding
  • June 2021
  • Case

Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)

By: Linda A. Hill and Emily Tedards
In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
Keywords: Agility; Ecosystem; Innovation Ecosystems; Innovation; Crowdsourcing; XPRIZE; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Space Industry; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Avatar; Telepresence; Innovation Lab; Mobility; COVID-19; Intrapreneurship; Public-private Partnership; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Strategy; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
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  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

appliances like the washing machine and dishwasher freed women from hours and hours of work. As I describe in the book, most of us complain about doing laundry today, but if you compare to how it was done in the 1920s, it took hours and hours and hours to drag and... View Details
Keywords: by Dina Gerdeman
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

these findings with managers she says there's a relief among many to learn that all that communicating does work—that they aren't spinning their wheels during the workday. "People are like, 'Oh, my gosh, there is a name to what I do.... View Details
Keywords: by Kim Girard
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Nelson Peltz in 2012. He wanted to split Kraft’s global business by spinning off its North American grocery products unit, which Rosenfeld wound up leading as an international business renamed Mondelez. Without the ability to access... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

and then to spin a tale that ends with consequences that are genuinely frightening or that just push the anxiety buttons we all have. The logic that goes from the fact to the dreadful consequence will be wrong, maybe even silly. A story... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

SpinBrush had its problems, though. It had a tendency not to last as long as Osher and his team had planned, and there was an issue with the way the spinning bristles worked with the stationary bristles. But consumers were so taken with... View Details
Keywords: by Dennis Fisher; Consumer Products
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

Most people at one time or another feel as if they are just spinning their wheels, unable to gain traction either in career or in life. This feeling of being stuck in one place, while troubling, is part of a necessary crisis leading to... View Details
Keywords: by Martha Lagace
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

Another option: Spin off a separate structure, such as a corporate foundation. Key elements in leadership were: Founders. Attendees expressed frustration over leadership and governance issues that stemmed from the fact that many... View Details
Keywords: by Manda Salls
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

startups, thus spinning the wheel of retailing again. The concept fell out of favor with the ascendancy of big box retailers, especially Walmart. Walmart gained such a dominant share, driving so many higher-priced, higher-margin... View Details
Keywords: by James Heskett; Retail
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

considerable risk to the company's bottom line. "Nothing good comes from waiting," Pottruck believes. "If you're going to change your business model, face the music. Delaying just erodes your position and gives your competitors a chance to View Details
Keywords: by David B. Yoffie & Mary Kwak
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

people, success takes long hours and unremitting effort, and Tony is trying to succeed in a wide range of activities. As a result, his life resembles the vaudeville act in which a juggler has a large number of sticks standing upright on a stage and tries to keep a... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

product development, customer support, and “Eastern Labs”—a new office enclosed by glass walls and located in the middle of Eastern's main lobby. Rivers provides Labs with $4 million annually—1% of gross revenues—to develop new banking technologies, and promises to... View Details
Keywords: Sean Silverthorne

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