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Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang

Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details

Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior

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21 Feb 2014
News

In a New Culture, Wait to Cut to the Chase

Keywords: cross-cultural management; communication; international assignments

24 Aug 2017
News

Unlocking Potential

professor for a father and an enthusiastic community volunteer for a mother, Anderson recalls that talk at the family dinner table often revolved around social problems such as the exploding US prison population, and how to fix them.... View Details

Keywords: Ralph Ranalli; Community Partners; Legal Services; Professional Services

01 Aug 2024
News

Celtics Star Jaylen Brown Is Setting Out to Generate $5 Billion in Generational Wealth for Communities of Color

30 Jan 2014
News

Calling All Voices

Keywords: meetings; communication; foreign workers

December 2015
Case

Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions

By: Boris Groysberg and Ann Leamon

Keywords: Organization Behavior; Feedback; Communication; Interpersonal Communication; Organizations; Performance Evaluation

January 2017
Case

TA Associates and SpeedCast

By: Paul Gompers and Monica Baraldi

Keywords: Private Equity; Buyout; Communications

06 Apr 2020
News

Visual Aids

Keywords: entrepreneurship; Finance; education; communication

April 2011
Case

Kay Sunderland: Making the Grade at Attain Learning

By: Linda A. Hill and Heather Beckham

Kay Sunderland is an account director at Attain Learning Inc., a business training solutions company. In January 2011, one of Attain's most important clients, Juan Nunez of Gramen Equipment Company, contacts Sunderland with a request: Nunez would like Attain content... View Details

Keywords: Communication; Interpersonal Relations; Personal Strategy ＆ Style; Creativity; Conflict; Interdepartmental Relations; Talent Management; Management Style; Interpersonal Communication; Talent and Talent Management; Relationships; Conflict and Resolution; Communication Strategy; Power and Influence; Service Industry

19 Sep 2013
News

Collaborate with a Loved One

Keywords: creativity; collaboration; partnerships; communication

10 Sep 2014
News

Getting Cross-Cultural Teamwork Right

Keywords: cross cultural collaboration; communication

2022
Article

Social Interactivity in Live Video Experiences Reduces Loneliness

By: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren and Melissa C. Thomas-Hunt

Background: Loneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video... View Details

Keywords: Lonelines; Social Connection; Internet-mediated Communication; Experiment; Emotions; Well-being; Interpersonal Communication; Internet

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11 Sep 2014
News

A Speech Is Not an Essay

Keywords: oral communication; speech giving

November 2017
Case

Loss Prevention at Mac's Convenience Stores (A)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety measures and devise a new way of preventing employee injury. But as a 32-year old with... View Details

Keywords: Public Relations; Community Relations; Change Management; Working Conditions; Leading Change; Training; Knowledge Dissemination; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada

06 Jun 2014
News

Get Over Your Fear of Conflict

Keywords: conflict resolution; communication strategy

2021
Working Paper

The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time

By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang

Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details

Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location

SSRN

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21 Feb 2014
News

Don't Panic: How to Create Healthy Urgency

Keywords: communication; mission; leadership; management

January 2019 (Revised October 2020)
Technical Note

Brand Storytelling

By: Jill Avery

Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve as critical elements in the lives of consumers. Mastering the art of brand storytelling is an increasingly important... View Details

Keywords: Brand Communication; Brand Management; Brand Storytelling; Marketing; Marketing Communications; Brands and Branding; Marketing Strategy; Advertising; Consumer Behavior; Consumer Products Industry