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    W. Carl Kester

    Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • 01 Dec 2014
    • News

    Harvard Innovation in the 21st Century

    • 18 Jun 2018
    • News

    Time is the scarcest resource for CEOs

    • January 2018 (Revised January 2020)
    • Case

    STRIVR: Changing the Game in Virtual Reality

    By: Rajiv Lal, Matt Denison, Robert Higgins and Scott Johnson
    The CEO of a growing virtual reality company that trains athletes must decide whether or not to stay in sports or expand into other areas. View Details
    Keywords: Virtual Reality; Strivr; Internet Of Things; Football; Retail; Training; Startup; Start-up; Start-up Growth; ＂Sports Organizations,; Experiential Marketing; Business Startups; Technological Innovation; Sports; Information Infrastructure; Applications and Software; Digital Platforms; Technology Adoption; Sports Industry; Technology Industry; Retail Industry; United States
    Related
    • June 2003
    • Case

    In-N-Out Burger

    By: Youngme E. Moon, Lucy Cummings, Sonali Sampat, Sam Thakarar and Kerry Herman
    In-N-Out Burger is a fast-food chain with 171 company-owned locations in three states--California, Nevada, and Arizona. It has an extremely hardcore customer base and the company appears to be in good financial health. The primary issue in this case concerns expansion:... View Details
    Keywords: Customer Relationship Management; Profit; Leadership Development; Brands and Branding; Product Marketing; Distribution; Expansion; Food and Beverage Industry; Arizona; California; Nevada
    Related
    • 10 Jan 2012
    • First Look

    First Look: January 10

    Robert G. Eccles, George Serafeim, and Beiting ChengHarvard Business School Supplement 112-058 The case describes the challenges that Foxconn faced after a series of suicides took place at its plants. The response of Foxconn's View Details
    Keywords: Sean Silverthorne
    • January 1996 (Revised March 2000)
    • Case

    R.R. Donnelley & Sons: The Digital Division

    By: David A. Garvin and Artemis March
    In June 1995, Barbara Schetter, VP and general manager of R.R. Donnelley's Digital Division, is struggling to gain acceptance from other groups and divisions at the printing giant. The Digital Division employs radically new technology--digital printing presses and... View Details
    Keywords: Business Divisions; Business Model; Business Plan; Leading Change; Problems and Challenges; Groups and Teams; Technology Adoption; Value Creation
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      Arthur C. Brooks

      Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public Leadership at the Harvard Kennedy School, and Professor of Management Practice at the Harvard Business School, where he teaches courses on leadership, happiness, and... View Details

      • 01 Oct 2014
      • News

      Why EBay Decided to Follow Carl Icahn’s Advice on PayPal

      • March 2023 (Revised May 2023)
      • Supplement

      OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

      By: Linda A. Hill and Lydia Begag
      In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
      Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
      Related
      • 2016
      • Chapter

      Luxury Branding Research: New Perspectives and Future Priorities

      By: Anat Keinan, Sandrine Crener and Silvia Bellezza
      Several major trends have changed the landscape for luxury brands. These shifts include the increasing role of technology (digital and mobile) as well as the use by consumers of alternative signals of status, such as wearing less prominently branded apparel, being less... View Details
      Keywords: Luxury; Brands and Branding
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        Roy D. Shapiro

        Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

        • July 2016 (Revised January 2019)
        • Case

        Cyber Breach at Target

        By: Suraj Srinivasan, Lynn S. Paine and Neeraj Goyal
        In November and December of 2013, Target Corporation suffered one of the largest cyber breaches to date. The breach that occurred during the busy holiday shopping season resulted in personal and credit card information of approximately 110 million Target customers... View Details
        Keywords: Safety; Credit Cards; Customer Relationship Management; Internet and the Web; Governing and Advisory Boards; Crisis Management; Retail Industry
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          John A. Deighton

          John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

          Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services
          • 07 Jul 2022
          • HBS Case

          How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

          frosting, and lemon-ginger ice cream. When the Brooklyn-based screenwriter first met his future wife and business partner, he wooed her by hosting ice cream socials with homemade concoctions that guests raved about. Flying high on these... View Details
          Keywords: by Pamela Reynolds
          • June 2022 (Revised November 2023)
          • Case

          Individual FoodService, Kelso, and Ken Sweder

          By: Jo Tango and Alys Ferragamo
          When and how much risk to take? In October 2020, Ken Sweder, CEO of Individual FoodService (“IFS”), contemplated this question as he evaluated a proposal to acquire Brady Industries, a distributor of janitorial and sanitation products. Sweder and his private equity... View Details
          Keywords: COVID-19 Pandemic; Risk Management; Mergers and Acquisitions; Value Creation; Business Divisions
          Related
          • 18 May 2021
          • News

          How Georgia State University Increased Graduation Rates

          • 23 Feb 2024
          • News

          Rock Center Faculty Co-Chairs Q+A

          • Research Summary

          Mastering Strategy Execution

          By: Robert Simons

          Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

          • March 2017 (Revised November 2018)
          • Case

          BYJU'S The Learning App

          By: John Jong-Hyun Kim and Rachna Tahilyani
          BYJU’S The Learning App (BYJU’s) is India’s largest K-12 education app with about 300,000 annual paid subscribers. The mobile app uses a mix of video lessons and interactive tools to personalize learning for every student. Although there is room to grow exponentially... View Details
          Keywords: Education; Mobile and Wireless Technology; Growth and Development Strategy; Learning; Customization and Personalization; Education Industry; India; United States
          Related