Information Technology - Publications - Faculty & Research

01 Oct 2001
News

Ready for Takeoff: Web Portal Enters Second Phase

information that will help them throughout their careers, whether they're mulling over the idea of starting a small business or already running a multimillion dollar corporation. "Working Knowledge makes the work done at HBS accessible... View Details

Keywords: Lory Hough; Information; Information; Information; Information

28 Feb 2005
Research & Ideas

Amazon, eBay and the Bidding Wars

sniping worth the risk of not getting your bid in? There are lots of reasons it might be. The easiest case to think about is of a bidder who has some expert information about the item being sold, information... View Details

Keywords: by Sara Grant; Technology; Technology

24 Oct 2013
News

Searching for a Better Society

to search, he firmly believes that the more search technology is improved, the faster researchers can find cures for diseases and a host of other societal problems. In brief, search can change the world—and for the better. Born in Paris,... View Details

Keywords: Robert S. Benchley; Management, Scientific, and Technical Consulting Services; Professional Services

01 Apr 1998
News

New Releases

Sense & Respond Stephen P. Bradley and Richard L. Nolan, editors (Harvard Business School Press) In the Network Era - where access to and use of information technology is increasing at an ever-faster pace -... View Details

July 1994 (Revised March 1995)
Case

Microsoft: Multimedia Publications (B)

By: Marco Iansiti and Ellen Stein

Microsoft is about to release an apparently successful CD-ROM baseball product. The company is trying to determine what product(s) should be developed next, how it should organize itself, and what role it should play in the development of such products. View Details

Keywords: Product Development; Applications and Software; Product Design; Organizational Structure; Product Launch; Business Strategy; Information Technology Industry; Information Technology Industry; Washington (state, US)

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18 May 2015
News

The First Five Years: Anjali Vaidya (MBA 2010)

and mobile technology in particular, has the potential to be a tremendous tool for empowerment. There are now two billion people across the world with Internet access through handheld touchscreen devices. Cheaper handsets are allowing... View Details

Keywords: Google; Yahoo; Information; Information

July 2016
Teaching Note

Launching Yelp Reservations

By: Michael Luca, Kevin Mohan and Patrick Rooney

This teaching note accompanies "Launching Yelp Reservations (A) and (B)," which present a multi-party negotiation among Yelp, current partner OpenTable, and two startups in the online restaurant reservation industry. View Details

Keywords: Information Technology; Negotiation; Business Startups; Acquisition; Technology Industry; United States

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01 Dec 2010
News

Money and Markets Dominate New Course Offerings

and rational process but through a subjective process. Launching Technology Ventures is for students who plan to work at start-ups and at established companies launching information View Details

Keywords: curriculum

Student-Profile

Anil Doshi

economists, operations management scholars, organizational theorists, and others studying topics ranging from open innovation to information technology to product innovation. I have borrowed freely from... View Details

16 Jul 2016
News

Angie’s List Introduces 'Freemium' Model

Angie’s List CEO Scott Durchslag (MBA 1991) has made many changes to the venerable home-service review website since taking the helm in September 2015, including the creation of a new technology platform for the site. He announced the... View Details

Keywords: Information; Information

November 2018
Case

Sportradar (A): From Data to Storytelling

By: Ramon Casadesus-Masanell, Karen Elterman and Oliver Gassmann

In 2013, the Swiss sports data company Sportradar debated whether to expand from its core business of data provision to bookmakers into sports media products. Sports data was becoming a commodity, and in the future, sports leagues might reduce their dependence on... View Details

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01 Jun 2017
News

Drawing on the Crowd for Innovative Problem-Solving

model where people can assess the different approaches and collaborate on refining the best solution.” Interactions with a variety of crowds — including students and exec utives in his classrooms, fellow researchers, and the HBS alumni community — View Details

May 2002
Background Note

Exporting IT-Enabled Services from Developing Countries

Explores the phenomenon of IT-enabled services (ITES) exports from developing countries. Reviews the business and technical drivers of this phenomenon, describes major segments of the industry, discusses key challenges facing these firms, and profiles seven ITES firms. View Details

Keywords: Information Technology; Developing Countries and Economies; Technology Industry

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01 Jun 2003
News

Books

regulation, consumer preferences, or technology change, managers in successful firms often respond with more of what worked in the past — a trap the author refers to as “active inertia.” When new realities call for new approaches, some... View Details

Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Information; Information

01 Sep 2006
News

Faculty Books

Corporate Information Strategy and Management by Lynda M. Applegate, Robert D. Austin, and F. Warren McFarlan (Irwin/McGraw-Hill) This extensive collection of HBS cases devoted to IT gives an overview of contemporary View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

14 Dec 2009
News

Salman Khan, Math Master of the Internet

Keywords: online education; Information; Information; Information

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

cheap, fast, and "easy," don't you think Cisco would have used them? Q: What are the characteristics of successful Web service implementations today? What kinds of companies can benefit most? Are there certain types of processes that work best as Web... View Details

Keywords: by Sara Grant

18 Apr 2022
News

Book Smart

library—and no one was particularly keen on using it. The books, the guide informed Risher, came by boat, were often well out of date, and were of little interest to the children. So one day the building had been locked, and the key had... View Details

February 2011 (Revised December 2014)
Case

RentJuice

By: Thomas Eisenmann and Liz Kind

RentJuice, founded in mid-2008, provided a subscription software service—sold via phone and live online webinars—that allowed real estate professionals like brokers and agents to manage and market rental listings, communicate with clients, and complete transaction... View Details

Keywords: Renting or Rental; Product Launch; Applications and Software; Property; Business Startups; Salesforce Management; Product Marketing; Information Technology Industry; Information Technology Industry

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April 2001 (Revised July 2001)
Case

Zaplet, Inc.

By: Dorothy A. Leonard and Brian DeLacey

Start-up Zaplet, Inc., has radical software, prestigious venture capital funding, and a multitude of business opportunities. New CEO Alan Baratz must select a strategy and redesign the organization to deliver. This case describes the roles and philosophies of the... View Details