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  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

says. "I often compare it to the heightened awareness you have when driving in a foreign city, where you will pay more attention to the road signs and traffic signs. It's this kind of heightened awareness... View Details
Keywords: by Michael Blanding
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

areas with less anti-Black racial bias. “Collectively, our findings suggest that digital platforms can effectively boost the performance of minority firms, particularly during a time of increased national awareness of the challenges that... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 20 Dec 2013
  • Working Paper Summaries

Zooming In: A Practical Manual for Identifying Geographic Clusters

Keywords: by Juan Alcácer & Minyuan Zhao
  • 20 Nov 2012
  • Working Paper Summaries

Pay Harmony: Peer Comparison and Executive Compensation

Keywords: by Claudine Gartenberg & Julie Wulf
  • Article

The Business Case for Investing in Physician Well-Being

By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
Observations: A lack of awareness regarding... View Details
Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

constraints, rather than dodge them, but we also can’t let them define us.” When applying for a job, it’s good to be aware of the stumbling blocks that might thwart an offer, but it’s even more important to emphasize the talents that do... View Details
Keywords: by Dina Gerdeman
  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

much better than they would otherwise be. If you look behind lots of great heroic leaders, you find them doing lots of quiet, patient work themselves. —Joseph L. Badaracco Jr. Sometimes a few people were aware of what they did; sometimes... View Details
Keywords: by Martha Lagace
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

Fixing the impression management problem Feldberg urges managers to be aware of these invisible pressures and for supervisors to hire more women into managerial roles, which reduces this behavior. She found that gender differences in... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • October 2019
  • Case

Street Symphony: Making Human Connections Through Music

By: Rohit Deshpandé
To Vijay Gupta, music was sacred. A highly accomplished and renowned violinist with The Los Angeles Philharmonic, Gupta believed the act of making and performing music was a deeply spiritual practice — one that had the power to heal audiences and musicians... View Details
Keywords: Arts; Cultural Entrepreneurship; Nonprofit Organizations; Social Issues; Business and Community Relations; Music Entertainment; Human Needs; Music Industry; Los Angeles; California; United States
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  • 2007
  • Report

Competitiveness at the Crossroads: Choosing the Future Direction of the Russian Economy

By: Michael E. Porter and Christian H.M. Ketels
The report synthesizes, interprets, and draws implications about Russia's economic progress, applying the Porter competitiveness framework. It is part of a Strategic Audit of the Russian Federation, a broader set of research activities coordinated by CSR to provide a... View Details
Keywords: Macroeconomics; Microeconomics; Globalized Economies and Regions; Policy; Business and Government Relations; Competitive Strategy; Competitive Advantage; Russia
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  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

example, have any shares changed hands since the last meeting? Are there new tax laws shareholders need to be aware of? If your family has fifteen or fewer adults, you may be able to have in-depth discussions and create plans and policies... View Details
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

assesses America’s 250 largest public companies as ranked by Fortune magazine. “All employers are not created equal in terms of the type of springboard they provide for advancement and that's something that workers and employment counselors and local educators ought to... View Details
Keywords: by Pamela Reynolds
  • 16 Jan 2013
  • Research & Ideas

The Messy Link Between Slave Owners and Modern Management

production in a ledger, instead of as people. Rosenthal is aware that what started out as a straightforward history of business practices could become highly controversial, with some misconstruing her research as a kind of justification... View Details
Keywords: by Katie Johnston
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 09 Nov 2011
  • Working Paper Summaries

CEO Bonus Plans: And How to Fix Them

Keywords: by Kevin J. Murphy & Michael C. Jensen
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

control of store owners: Employees showing up late—or sometimes not at all. Managers are aware that employee lateness and absenteeism is prevalent and expensive to their operations. Now, researchers at Harvard Business School have gone a... View Details
Keywords: by Ben Rand; Retail
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

oversight or regulation. “You have to slow down to ensure that the data that these systems are trained on aren’t inaccurate or biased.” While many people are now aware that bias can be baked into AI systems, from credit reporting to... View Details
Keywords: by Scott Van Voorhis; Technology
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

strategy can be powerful. Brian Baker described it this way: "I firmly believe that if I change one measure on my scorecard, change will happen." Baker is saying that by changing a measure on the scorecard, 7,000 people become View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

cues. While standardized scripts, automation, and training that emphasizes cultural awareness can go a long way in preventing bias, managers must set the right tone and hold their teams accountable. Managers must also realize, the... View Details
Keywords: by Pamela Reynolds

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