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  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
  • 06 Jul 2023
  • News

Home Economics

In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve formed with the assistance of... View Details
Keywords: April White
  • 09 Nov 2021
  • Research & Ideas

The Simple Secret of Effective Mentoring Programs

pre-hiring interview records, the authors found no correlation between any specific demographic or personality traits among those who opted in or out of mentoring. They did find that those who opted out of mentoring tended to have lower... View Details
Keywords: by Jay Fitzgerald
  • TeachingInterests

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

foreign arbitration awards. "It's very important to watch how fast Saudi Arabia moves toward WTO membership. It will have a great deal to do with the political stability of the country, its dealing with the challenges of the future—very serious ones like a View Details
Keywords: by Martha Lagace
  • 2006
  • Book

Who Really Cares: The Surprising Truth About Compassionate Conservatism

By: Arthur C. Brooks
We all know we should give to charity, but who really does? Approximately three-quarters of Americans give their time and money to various charities, churches, and causes; the other quarter of the population does not. Why has America split into two nations: givers and... View Details
Keywords: Philanthropy and Charitable Giving; Demographics; United States
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  • October 2016
  • Case

The Quiet Ascension of LA Fitness

By: John R. Wells and Gabriel Ellsworth
In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details
Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles
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  • Web

Winners & Runners-Up | New Venture Competition

Founder Mousumi Shaw, discovered a new market opportunity for a new jewelry & lifestyle brand appealing to changing demographics of women-self purchasers in the $53 billion dollar industry. Travelguru.com Ashwin Damera Vonkata Jarad... View Details
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

the job,” according to Bell. The company began looking for ways to attract new demographic groups to truck driving, including women and young people. Another important move has been what the company refers to as its “grow-your-own... View Details
Keywords: by Pamela Reynolds
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

going to change the world,” he says. “It’s about how people can make real changes to structures.” White people prefer to spend time with Whites The US is becoming more racially diverse, with some studies predicting the country will be “minority White” by 2045. Despite... View Details
Keywords: by Jay Fitzgerald
  • 01 Sep 2023
  • News

Wheel Change

A serial entrepreneur, Paris Wallace (MBA 2007/MPA 2008) is founder of Ovia Health and Good Start Genetics. But he started his first business—an online store selling bike parts and accessories—at age 16. With his launch this year of the National Cycling League (NCL),... View Details
Keywords: Julia Hanna; cycling; entrepreneurship; leadership; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • September–October 1996
  • Article

Making Differences Matter: A New Paradigm for Managing Diversity

By: D. A. Thomas and Robin Ely
Keywords: Management; Diversity
Related
  • 2022
  • Working Paper

Exploring the Relationship between Team Diversity, Psychological Safety and Team Performance: Evidence from Pharmaceutical Drug Development

By: Henrik Bresman and Amy C. Edmondson
Breakthrough performance in teams requires pooling diverse perspectives and expertise. To realize the potential of diversity, communicating and translating across differences is essential. However, left to their own devices, diverse teams tend to underperform, in part... View Details
Keywords: Teams; Psychological Safety; Groups and Teams; Diversity; Interpersonal Communication; Performance
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  • 01 Sep 2021
  • News

How Women Can Learn from Even Biased Feedback

  • January 2020 (Revised July 2020)
  • Case

BlackRock: Linking Purpose to Profit

By: Aiyesha Dey
The case revolves around the actions that Barbara Novick, co-founder and Vice-Chair of Blackrock, and Michelle Edkins, Global Head of Investment Stewardship, would need to take in response to the controversial CEO letters from Laurence (Larry) Fink, Chairman and CEO of... View Details
Keywords: Boards Of Directors; Institutional Investors; Disclosure; Transparency; Corporate Purpose; Corporate Profits; ESG; ESG Disclosure Metrics; Corporate Sustainability; Engagement Strategy Of Institutions; Stewardship Role Of Institutions; BlackRock; Corporate Governance; Governing and Advisory Boards; Institutional Investing; Accounting; Corporate Disclosure; Mission and Purpose; Profit; Environmental Sustainability; Climate Change; Diversity; Corporate Accountability; Financial Services Industry; United States
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  • Article

Neurodiversity as a Competitive Advantage

By: Robert D. Austin and Gary P. Pisano
Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
Keywords: Competitive Advantage; Diversity; Competency and Skills
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  • 19 Aug 2009
  • Working Paper Summaries

The Optimal Taxation of Height: A Case Study of Utilitarian Income Redistribution

Keywords: by N. Gregory Mankiw & Matthew Weinzierl
  • March 2018 (Revised March 2019)
  • Case

Gender and Free Speech at Google (A)

By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta
In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo Chamber,” which posited that innate biological... View Details
Keywords: Free Speech; Representation; Diversity; Gender; Race; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Labor; Employment; Lawsuits and Litigation; Organizational Culture; Technology Industry; United States; California
Related
  • Web

Participation - Christensen Center for Teaching & Learning

to ensure that their calling patterns are not biased with respect to certain demographic groups or individual students. When calling on students, case instructors should endeavor to be simultaneously challenging and supportive. Besides... View Details
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

salespeople. About 41 percent of today's sales workers sell in retail stores. The demographics of America's sales workers have changed. Nearly half of the total sales workers recorded in the 2000 census were women. The same industries... View Details
Keywords: by Laura Linard