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  • October 2018 (Revised March 2019)
  • Background Note

Note on Managing Workforce Reductions

By: Ethan Bernstein and Carin-Isabel Knoop
Each individual who enters an organization will, at some point, leave. And yet most future leaders spend significantly more effort learning about recruiting than departures, despite the sensitivity and challenges associated with the latter. This note is intended to... View Details
Keywords: Layoffs; Downsizing; Workforce; Workforce Reductions; Delayering; Human Resources; Employees; Resignation and Termination; Management; Organizations; Reputation
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Bernstein, Ethan, and Carin-Isabel Knoop. "Note on Managing Workforce Reductions." Harvard Business School Background Note 419-039, October 2018. (Revised March 2019.)

    Decision Leadership

    DECISION LEADERSHIP is a passionate argument that leaders are, above all, decision architects. They pursue truth over power. When they do, their decisions are more ethical, accounting for broad constituencies and diverse perspectives. Their approach to any task is... View Details

    • Research Summary

    Political Economy and Effects of Gun Policy

    In two projects with Mike Luca and Deepak Malhotra, I examine the causes and consequences of gun policy.

     

    The Impact of Mass Shootings on Gun Policy

    There have been dozens of high-profile mass shootings in... View Details

    Keywords: Gun Policy; Firearms; Political Economy; United States
    • 2024
    • Working Paper

    Principles and Content for Downstream Emissions Disclosures

    By: Robert S. Kaplan and Karthik Ramanna
    In a previous paper, we proposed the E-liability carbon accounting algorithm for companies to measure and subsequently reduce their own and their suppliers’ emissions. Some investors and stakeholders, however, want companies to also be accountable for downstream... View Details
    Keywords: Carbon Emissions; Disclosure; Carbon Footprint; Climate Change; Measurement and Metrics; Corporate Disclosure; Environmental Sustainability; Corporate Social Responsibility and Impact
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    Kaplan, Robert S., and Karthik Ramanna. "Principles and Content for Downstream Emissions Disclosures." Harvard Business School Working Paper, No. 24-050, January 2024.
    • 23 Aug 2006
    • Op-Ed

    The Real Wal-Mart Effect

    at all stores.) But questioning whether Wal-Mart's overall economic impact has been positive or negative reflects a failure to engage properly with the data. More For Everyone First, there is hard evidence that Wal-Mart has grown the... View Details
    Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
    • 04 Nov 2013
    • Research & Ideas

    The Real Cost of Bribery

    understanding of the benefits of bribery—facilitating entry into a market, for starters," says Serafeim, an assistant professor in the Accounting and Management unit. "But we still have a much more limited understanding about... View Details
    Keywords: by Carmen Nobel
    • September–October 2020
    • Article

    Managing Churn to Maximize Profits

    By: Aurelie Lemmens and Sunil Gupta
    Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability or their responsiveness to a... View Details
    Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
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    Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Marketing Science 39, no. 5 (September–October 2020): 956–973.
    • 2013
    • Working Paper

    U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

    By: William R. Kerr
    High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This... View Details
    Keywords: Innovation; Diaspora; Diasporas; Entrepreneurship; Innovation and Invention; Immigration
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    Kerr, William R. "U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence." Harvard Business School Working Paper, No. 14-017, August 2013.

      Carliss Y. Baldwin

      Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

      Keywords: computer; electronics; software

        Luis M. Viceira

        Luis M. Viceira is the George E. Bates Professor in the Finance Unit  and a Research Associate at the National Bureau of Economic Research. His research, course development, and teaching focus on the areas of investment management... View Details

        Keywords: banking; education industry; financial services; nonprofit industry; retail financial services
        • February 2018
        • Article

        Structural GARCH: The Volatility-Leverage Connection

        By: Robert F. Engle and Emil N. Siriwardane
        During the financial crisis, financial firm leverage and volatility both rose dramatically. Consequently, institutions are being asked to reduce leverage in order to reduce risk, though the effectiveness depends upon the role of capital structure in volatility. To... View Details
        Keywords: Leverage; Credit Risk; Crisis Management; Equity; Volatility; Credit; Risk Management; Financial Crisis
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        Engle, Robert F., and Emil N. Siriwardane. "Structural GARCH: The Volatility-Leverage Connection." Review of Financial Studies 31, no. 2 (February 2018): 449–492.
        • 13 Apr 2020
        • News

        A Way Forward for Small Businesses

        • 21 Jul 2020
        • News

        New Models for a New World

        • 2017
        • Chapter

        U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

        By: William R. Kerr
        High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This... View Details
        Keywords: Innovation; Diaspora; Diasporas; Entrepreneurship; Innovation and Invention; Immigration; United States
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        Kerr, William R. "U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence." Chap. 6 in The International Mobility of Talent and Innovation: New Evidence and Policy Implications, edited by Carsten Fink and Ernest Miguelez, 193–221. Intellectual Property, Innovation and Economic Development. Cambridge, UK: Cambridge University Press, 2017.
        • 2019
        • Working Paper

        Managing Churn to Maximize Profits

        By: Aurelie Lemmens and Sunil Gupta
        Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability, or their responsiveness to a... View Details
        Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
        Citation
        SSRN
        Read Now
        Related
        Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Harvard Business School Working Paper, No. 14-020, September 2013. (Revised December 2019. Forthcoming at Marketing Science.)
        • 07 Jun 2023
        • Blog Post

        My One Case: MBA Class of 2023 Looks Back

        2023 about a case they read that made an impact on them, how the lessons will help them become leaders who make a difference, and more. Furman Haynes (MBA 2023) Furman is a member of Section H. He will be working to launch an... View Details
        • March 1997 (Revised March 1997)
        • Case

        Business Teams at Rubbermaid, Inc.

        By: Teresa M. Amabile and Dean Whitney
        Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details
        Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States
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        Amabile, Teresa M., and Dean Whitney. "Business Teams at Rubbermaid, Inc." Harvard Business School Case 897-165, March 1997. (Revised March 1997.)

          Deborah M. Winshel

          Deborah Winshel is a Senior Lecturer in the General Management Unit of Harvard Business School.  She teaches several MBA required courses: Leadership and Organizational Behavior (LEAD), Leadership and Corporate Accountability and the Field Immersion course (2025 in... View Details

          • February 2017
          • Article

          How Much Is a Win Worth? An Application to Intercollegiate Athletics

          By: Doug J. Chung
          Intercollegiate athletics in the United States have become a multibillion-dollar industry over the past several decades. In this study, we investigate the short- and long-term direct monetary effects of operating a winning athletics program for an academic institution... View Details
          Keywords: Dynamic Panel Data; Heterogeneity; Instrumental Variables; Intercollegiate Athletics; Educational Finance; Entertainment Marketing; Higher Education; Marketing; Sports; Revenue; Education Industry; United States
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          Chung, Doug J. "How Much Is a Win Worth? An Application to Intercollegiate Athletics." Management Science 63, no. 2 (February 2017): 548–565.

            How Much Is a Win Worth? An Application to Intercollegiate Athletics

            Intercollegiate athletics in the United States have become a multibillion-dollar industry over the past several decades. In this study, we investigate the short- and long-term direct monetary effects of operating a winning athletics program for an academic institution... View Details
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