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Harvard Business School

culminated in his role as COO, where he directed the historic merger of Price Waterhouse and Coopers & Lybrand. After retiring from PwC, Brittain founded the executive search and consulting firm Professional... View Details

01 Jun 2002
News

Up to the Challenge: Demola Gbadegesin - In the Right Direction

held a memorial service for his grandmother. Since then, several members of his family have been considering returning home. “A lot of people involved in the pro-democracy movement have moved back and are making positive changes,” he... View Details

Keywords: Susan Young; democracy; family; technology; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services

01 Apr 2014
First Look

First Look: April 1

opportunistic low-ball offers. Working Papers The Effect of Management Control Elements on Coordination By: Bormann, Sara, Jan Bouwens, and Christian Hofmann Abstract—This study examines how control elements of a firm affect... View Details

Keywords: Sean Silverthorne

05 Mar 2019
Blog Post

Part 2: Military Transition and the JD/MBA - The Path to Your Goals

which will require you to work hard to get competitive jobs at firms with skeptical recruiters; the JD/MBA may help, but it does not resolve this problem. Make sure you are up for these challenges as a mid-career View Details

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

owed $130,000 in sales commissions for the work he had done prior to being fired from the firm a few months earlier. The executive, on the other hand, claimed the employee was owed nothing—in fact, he insisted the employee had been... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details

Keywords: by Kristen Senz

March 2017
Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth

Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details

Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Biotechnology Industry; Chemical Industry; Health Industry; Manufacturing Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; United States; New Jersey

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Entrepreneurial Management Awards & Honors - Faculty & Research

Economics , January 2022) with Jason Mao, Antoinette Schoar, and Nan R. Zhang. Mitchell B. Weiss : Winner of the 2022 Apgar Award for Innovation in Teaching. 2021 Jeffrey J. Bussgang : Received the Robert F. Greenhill Award in 2021 for Outstanding View Details

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the performance of these two very different View Details

Keywords: by Marco Iansiti & Roy Levien

01 May 2013
News

Thomas S. Volpe, MBA 1976

fund at HBS “to add fuel to the fire that kindles the entrepreneurial spirit.” In a career that has included leadership roles at firms such as Blyth Eastman Paine Webber, Hambrecht & Quist, and Volpe Brown Whelan & Company—as well as his... View Details

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

evidence to challenge a common misperception about internalization theory. The theory has often been criticized for maintaining that it assumes a hierarchically organized MNE based on knowledge flowing from the home country. This is not an accurate description of how... View Details

Keywords: Dina Gerdeman

01 Mar 2008
News

A History of Women at HBS

Edith G. Stedman, director of Radcliffe’s career services department, was unswerving in her dedication to the need for women’s professional training and education. She developed and served as director of the... View Details

Keywords: Fritz J. Roethlisberger; Educational Services; Educational Services

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

police, telling these kids what to do.” That observation led to another insight: Tutors, charged with pushing behavioral standards associated with a college-bound, middle-class, professional culture, were questioning their role in the... View Details

Keywords: by Julia Hanna

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

rules and the cram down option, making it more likely that the plan will be passed. Last year, the technology firm Sungard Availability Services completed a pre-negotiated bankruptcy in just 19 hours,... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

27 Mar 2018
First Look

First Look at New Research, March 27, 2018

associated with the passage of a directive in the European Union (EU) mandating increased nonfinancial disclosure. These disclosures relate to firms’ environmental, social, and governance (ESG) performance and would be applicable to firms... View Details

Keywords: Sean Silverthorne

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

chapters and a more prescriptive style to reflect today's world of expanding globalization, accelerated change, and increased complexity. This excerpt discusses the importance for young managers to continue to develop as professionals via... View Details

Keywords: by Linda Hill

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

at Urbana-Champaign. “Our study suggests that an increase in wages will decrease theft, but won't fully pay off” With this research, Sandino and Chen contribute to a growing body of knowledge about how wages affect employee behavior and social norms in the workplace.... View Details

Keywords: by Kim Girard; Retail

July 2005 (Revised September 2016)
Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details

Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco