Publications

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

time breaking through the corporate shields that Bezos has erected. (A former analyst recalled to us that on a trip to the company, she saw the World War II slogan “Loose Lips Sink Ships” on a bathroom wall.) So we wondered if there... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

the willingness to speak up, even when the truth paints you in a bad light. History has continually shown that a lack of integrity can lead to dire consequences. Not infrequently, entire organizations get caught up in their inability to... View Details

Keywords: by Bill George

Research Summary

Overview

My research aims to understand how prosperity is created in poor countries. My first “chapter” in this larger quest has focused on how rich-country actors have managed to be a force for change in poor-country economies. I have investigated the various attempts of... View Details

Keywords: Foreign Aid; Africa; Private Sector Development; Economic Development; Political Economy; Fragile States; Governance; Private Sector; Emerging Markets; Development Economics; Non-Governmental Organizations; Natural Disasters; Africa; Liberia

Web

Online Business Strategy Course | HBS Online

organization a competitive advantage, using a proven framework that creates value for customers, employees, and suppliers. 7 weeks 5-6 hours per week 6 modules Self-Paced with regular deadlines This course earns you a Certificate of... View Details

July 2021 (Revised August 2021)
Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover

As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details

Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States

July 2020 (Revised January 2021)
Case

Vineet Nayar and Sampark Foundation: Frugal Innovation at Scale (A)

By: Linda A. Hill and Emily Tedards

In 2005, Vineet Nayar, the former CEO and Vice Chairman of HCL Technologies, and his wife, Anupama Nayar, committed $100 million of their personal wealth to found Sampark Foundation — a grant-making philanthropy with a mission to transform learning outcomes for 20... View Details

November 2011 (Revised August 2012)
Case

Healthymagination at GE Healthcare Systems

By: Vineet Kumar and V. Kasturi Rangan

Jeff Immelt, the CEO of GE, introduced a new innovation strategy named "healthymagination" in 2009. With cost, quality, and access as its three pillars, healthymagination ensures a strong focus for new product introduction efforts all around GE. But will this focus... View Details

Keywords: Innovation and Invention; Product Marketing; Marketing Strategy; Health Industry; Health Industry

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

Physician burnout costs the United States health care industry $4.6 billion a year, a number that brings a new spotlight to an age-old problem. In a paper published in the journal Annals of Internal Medicine this past June, a research... View Details

Keywords: by Michael Blanding; Health

03 Dec 2021
Blog Post

Physicians Off the Beaten Path

Youssef is a medical doctor and the first Syrian Rhodes Scholar. He has an MD from Syria, an MSc in International Health at Oxford and is currently doing an MBA at Harvard Business School along with a PhD in computer science (clinical AI)... View Details

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

25 Apr 2024
News

Origin Stories

of numerous organizations including One Mind, a nonprofit focused on catalyzing change in how mental health is treated and perceived, and 10 Million Names, a collaborative project dedicated to recovering the... View Details

June 2022
Case

Michelin’s Green Gold Bahia Program: Leaving With Grace

By: Sandra J. Sucher, Shalene Gupta and Susan J. Winterberg

In 2015, the top management of French tire-maker Michelin, was evaluating Michelin’s approach to divesting its rubber plantations ten years after incorporating a novel strategy.
In 2004, Michelin had a Brazilian rubber challenge. Its Bahía plantation had been hit... View Details

Keywords: Divestment; Supply Chain Management; Natural Resources; Corporate Accountability; Corporate Social Responsibility and Impact; Rubber Industry; Auto Industry; Brazil; France