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    • All HBS Web  (256)
      • Faculty Publications  (97)

      by Youngme MoonRemove by Youngme Moon →

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      • 2024
      • Working Paper

      Patent Hunters

      By: Lauren Cohen, Umit Gurun, Katie Moon and Paula Suh
      Analyzing millions of patents granted by the USPTO between 1976 and 2020, we find a pattern where specific patents only rise to prominence after considerable time has passed. Amongst these late-blooming influential patents, we show that there are key players (patent... View Details
      Keywords: Patents; Product Launch; Product; Innovation and Invention
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      Cohen, Lauren, Umit Gurun, Katie Moon, and Paula Suh. "Patent Hunters." NBER Working Paper Series, No. 32965, September 2024.
      • November 2023
      • Case

      Team Liquid: Fueling the Business of Fandom

      By: Youngme Moon and Kerry Herman
      In 2023, the co-CEOs of Team Liquid, one of the world's most prominent Esports organizations, are deciding whether and how to evolve their business model to include (1) a greater focus on enterprise revenue; and (2) more direct-to-consumer activity. Team Liquid has one... View Details
      Keywords: Business Model; Customer Focus and Relationships; Games, Gaming, and Gambling; Revenue; Organizational Culture; Business and Community Relations; Video Game Industry
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      Moon, Youngme, and Kerry Herman. "Team Liquid: Fueling the Business of Fandom." Harvard Business School Case 324-041, November 2023.
      • January 2023
      • Teaching Note

      Duolingo: Teaching Languages to the Masses

      By: Youngme Moon
      Teaching Note for HBS Case 323-016. At the time the case is written, Duolingo is the most popular language learning service in the world. The company has more than 40 million monthly active users, and the company’s total annual revenue has reached $250 million a year.... View Details
      Keywords: Marketing; Marketing Strategy; Customer Relationship Management; Acquisition; Retention; Innovation and Invention
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      Moon, Youngme. "Duolingo: Teaching Languages to the Masses." Harvard Business School Teaching Note 323-070, January 2023.
      • July 2022 (Revised February 2023)
      • Case

      Duolingo: Teaching Languages to the Masses

      By: Youngme Moon
      In early 2022, the CEO of Duolingo—the world's most popular language learning app—is faced with a number of questions involving the company's monetization and growth strategy. View Details
      Keywords: Monetization Strategy; Growth and Development Strategy
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      Moon, Youngme. "Duolingo: Teaching Languages to the Masses." Harvard Business School Case 323-016, July 2022. (Revised February 2023.)
      • February 2022
      • Case

      Paul Polman

      By: Elizabeth A. Keenan, Youngme Moon and Susie Ma
      Over his 40-year career, Paul Polman had led some of the world’s largest consumer goods companies, making his biggest mark as CEO of Unilever—a multi-national corporation that produced everything from soap to soup. Polman was also well-regarded as a leader in corporate... View Details
      Keywords: Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Leadership; Corporate Accountability; Personal Development and Career; Corporate Social Responsibility and Impact; Ethics; Values and Beliefs; Social Issues; Philanthropy and Charitable Giving
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      Keenan, Elizabeth A., Youngme Moon, and Susie Ma. "Paul Polman." Harvard Business School Case 322-098, February 2022.
      • January 2022
      • Case

      Bee-ing Better at Bombas

      By: Elizabeth A. Keenan, Youngme Moon and John Masko
      David Heath and Randy Goldberg founded Bombas in 2013 to serve two missions: to deliver the “best socks in the history of feet,” and to donate socks (the most requested item in homeless shelters) to Americans experiencing homelessness. Eight years later, Bombas had... View Details
      Keywords: Social Entrepreneurship; Values and Beliefs; Brands and Branding; Marketing Strategy; Digital Marketing; Distribution; Corporate Social Responsibility and Impact; Mission and Purpose; Quality; Business and Stakeholder Relations; Human Needs; Poverty; Growth and Development Strategy; Apparel and Accessories Industry; New York (city, NY)
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      Keenan, Elizabeth A., Youngme Moon, and John Masko. "Bee-ing Better at Bombas." Harvard Business School Case 522-038, January 2022.
      • June 2021
      • Teaching Note

      Bozoma Saint John: Leading with Authenticity and Urgency

      By: Frances X. Frei, Francesca Gino and Youngme Moon
      Teaching Note for HBS Case No. 921-708. View Details
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      Frei, Frances X., Francesca Gino, and Youngme Moon. "Bozoma Saint John: Leading with Authenticity and Urgency." Harvard Business School Teaching Note 921-024, June 2021.
      • June 2021 (Revised December 2021)
      • Case

      The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities

      By: Matthew C. Weinzierl and Mehak Sarang
      In 2017, the Trump Administration made a bold claim—that they would return the next man and the first woman to the lunar surface by 2024, this time to establish a sustainable presence to enable further exploration in the solar system. With the Artemis Program, NASA has... View Details
      Keywords: Space; Space Economy; Aerospace; Nasa; Governance; Policy; International Relations; Infrastructure
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      Weinzierl, Matthew C., and Mehak Sarang. "The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities." Harvard Business School Case 721-059, June 2021. (Revised December 2021.)
      • May 2021
      • Teaching Note

      Megan Ming Francis: Leadership and Racial Injustice

      By: Francesca Gino, Frances X. Frei and Youngme Moon
      Teaching Note for Multimedia Case No. 921-701. View Details
      Keywords: Racial Injustice; Race; Prejudice and Bias; Organizational Change and Adaptation; Leadership
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      Gino, Francesca, Frances X. Frei, and Youngme Moon. "Megan Ming Francis: Leadership and Racial Injustice." Harvard Business School Teaching Note 921-025, May 2021.
      • May 2021
      • Teaching Note

      Zeynep Ton: The Good Jobs Strategy

      By: Frances X. Frei, Francesca Gino and Youngme Moon
      Teaching Note for HBS Case No. 921-703. View Details
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      Frei, Frances X., Francesca Gino, and Youngme Moon. "Zeynep Ton: The Good Jobs Strategy." Harvard Business School Teaching Note 921-027, May 2021.
      • January 2018
      • Supplement

      In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (B)

      By: Andy Zelleke and Brian Tilley
      This case explores Lotte Group’s challenge of how to respond to Chinese government pressure in 2017, following the Group’s February decision to transfer land to the South Korean government, on which Seoul intended to deploy the U.S.-built THAAD missile defense system.... View Details
      Keywords: Multinational Corporation; Corporate Governance; Leadership; International Relations; Decision Making; South Korea; China; Japan; United States
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      Zelleke, Andy, and Brian Tilley. "In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (B)." Harvard Business School Supplement 318-023, January 2018.
      • May 2017 (Revised October 2017)
      • Supplement

      Uber: Changing the Way the World Moves (B)

      By: Youngme Moon
      This (B) case was written as a follow-up to the original case, “Uber: Changing the Way the World Moves” (HBS No. 316-101). It describes a slew of controversial incidents besetting the company in early 2017. View Details
      Keywords: Marketing; Business Startups; Entrepreneurship; Competitive Strategy; Transportation; Problems and Challenges; United States
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      Moon, Youngme. "Uber: Changing the Way the World Moves (B)." Harvard Business School Supplement 317-125, May 2017. (Revised October 2017.)
      • April 2017 (Revised July 2017)
      • Case

      ISRO: Explore Space or Exploit CubeSats?

      By: Prithwiraj Choudhury, Tarun Khanna, Karim Lakhani and Rachna Tahilyani
      The Indian Space Research Organization (ISRO) achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space... View Details
      Keywords: Strategic Planning; Decision Choices and Conditions; Aerospace Industry; India
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      Choudhury, Prithwiraj, Tarun Khanna, Karim Lakhani, and Rachna Tahilyani. "ISRO: Explore Space or Exploit CubeSats?" Harvard Business School Case 617-062, April 2017. (Revised July 2017.)
      • August 2016
      • Case

      S'well: The Mass Market Decision

      By: Youngme Moon
      This case tells the story of how Sarah Kauss, a young female entrepreneur, built a premium water bottle brand from scratch. After having built a high-end brand, the key decision in the case is whether to begin expanding the S'well product portfolio to the mass market. View Details
      Keywords: Brands and Branding; Marketing; Business Startups; Entrepreneurship; Distribution; Strategy; United States
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      Moon, Youngme. "S'well: The Mass Market Decision." Harvard Business School Case 317-019, August 2016.
      • December 2015 (Revised June 2016)
      • Teaching Note

      Uber: Changing the Way the World Moves

      By: Youngme Moon
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      Moon, Youngme. "Uber: Changing the Way the World Moves." Harvard Business School Teaching Note 316-109, December 2015. (Revised June 2016.)
      • November 2015 (Revised January 2017)
      • Case

      Uber: Changing the Way the World Moves

      By: Youngme Moon
      In 2015, Uber is building what may be the largest point-to-point transportation network of its kind; it is literally changing the way the world moves. But unlike traditional transportation logistics companies like FedEx, Uber has an incredibly lightweight... View Details
      Keywords: Service; Innovation; Pricing; Customer Loyalty; Uber; Taxi; Sharing Economy; On-demand Economy; Marketing; Operations; Strategy; Disruption; Customer Satisfaction; Transportation; Consumer Behavior
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      Moon, Youngme. "Uber: Changing the Way the World Moves." Harvard Business School Case 316-101, November 2015. (Revised January 2017.)
      • 2010
      • Book

      Different: Escaping the Competitive Herd

      By: Youngme Moon
      Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an... View Details
      Keywords: Communication Intention and Meaning; Entrepreneurship; Innovation and Invention; Marketing; Creativity; Competition
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      Moon, Youngme. Different: Escaping the Competitive Herd. Crown, 2010.
      • April 2009 (Revised April 2009)
      • Teaching Note

      (PRODUCT) RED (TN) (A) and (B)

      By: Michael I. Norton and Youngme E. Moon
      Teaching Note for [509013 and 509014]. View Details
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      Norton, Michael I., and Youngme E. Moon. "(PRODUCT) RED (TN) (A) and (B)." Harvard Business School Teaching Note 509-054, April 2009. (Revised April 2009.)
      • March 2009
      • Case

      The Hotel Bed Wars

      By: Youngme E. Moon
      This case describes the start of The Hotel Bed Wars, the competition among hotel chains to attract customers by offering better and more elaborate bedding. The case is written from the standpoint of Starwood Hotels & Resorts, which is credited with starting The Hotel... View Details
      Keywords: Competitive Strategy; Problems and Challenges; Customization and Personalization; Customers; Accommodations Industry
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      Moon, Youngme E. "The Hotel Bed Wars." Harvard Business School Case 509-059, March 2009.
      • March 2009
      • Supplement

      (PRODUCT) RED Video (A) & (B)

      By: Youngme E. Moon and Michael I. Norton
      Keywords: Media
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      Moon, Youngme E., and Michael I. Norton. "(PRODUCT) RED Video (A) & (B)." Harvard Business School Video Supplement 509-724, March 2009.
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