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  • All HBS Web  (5,708)
    • People  (22)
    • News  (1,744)
    • Research  (2,111)
    • Events  (14)
    • Multimedia  (58)
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  • March 2021
  • Article

Last Place Aversion in Queues

By: Ryan W. Buell
This paper documents the effects of last place aversion in queues and its implications for customer experiences and behaviors as well as for operating performance. An observational analysis of customers queuing at a grocery store, and four online studies in which... View Details
Keywords: Behavioral Operations; Queues; Reference Effects; Last Place Aversion; Transparency; Customers; Behavior; Satisfaction; Service Operations
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Buell, Ryan W. "Last Place Aversion in Queues." Management Science 67, no. 3 (March 2021): 1430–1452.
  • October 2018 (Revised July 2019)
  • Technical Note

The Brand Management of Places

By: E. Ofek and Nathaniel Schwalb
The brand management of places, such as countries, cities and regions, has received increasing attention in recent years. The associations, impressions and reputations that people have of a certain place can have a big impact in a number of areas – from tourism, to... View Details
Keywords: Place Brand; Destination Brand; Nation Brand; Public Diplomacy; Brands and Branding; Management; Perception; Public Opinion
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Ofek, E., and Nathaniel Schwalb. "The Brand Management of Places." Harvard Business School Technical Note 519-007, October 2018. (Revised July 2019.)
  • June 2009 (Revised November 2020)
  • Case

Busse Place

By: Arthur I Segel, William J. Poorvu, Richard Kessler, Justin Seth Ginsburgh and Eric Fleiss
Busse Corporate Center's largest tenant recently declared bankruptcy, leaving the building 38% occupied and significantly overleveraged. In a depressed suburban Chicago office market, Hannah Sanchez, the leasing agent, has to negotiate lease proposals with three... View Details
Keywords: Buildings and Facilities; Restructuring; Borrowing and Debt; Financial Management; Mortgages; Investment; Leasing; Property; Real Estate Industry; Chicago
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Segel, Arthur I., William J. Poorvu, Richard Kessler, Justin Seth Ginsburgh, and Eric Fleiss. "Busse Place." Harvard Business School Case 209-154, June 2009. (Revised November 2020.)
  • November 2009 (Revised October 2011)
  • Teaching Note

Busse Place (TN)

By: Arthur I Segel, William J. Poorvu, Richard Kessler and Justin Seth Ginsburgh
Teaching Note for 209154. View Details
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Segel, Arthur I., William J. Poorvu, Richard Kessler, and Justin Seth Ginsburgh. "Busse Place (TN)." Harvard Business School Teaching Note 210-031, November 2009. (Revised October 2011.)
  • March 1983 (Revised May 1984)
  • Case

First Place (A)

By: Howard H. Stevenson
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Stevenson, Howard H. "First Place (A)." Harvard Business School Case 383-137, March 1983. (Revised May 1984.)
  • 02 Feb 2018
  • Working Paper Summaries

Last Place Aversion in Queues

Keywords: by Ryan W. Buell; Retail
  • 2014
  • Other Article

A Place for Emotion: How Space Structures Nurse-Parent Interactions in West African Pediatric Wards

By: Ryann Manning
Keywords: Healthcare; Emotion; Emotions; Nursing; Africa; Organization; Hospital; Space; Place; Health; Health Care and Treatment; Culture; Organizations; Developing Countries and Economies; Health Industry; Africa
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Manning, Ryann. "A Place for Emotion: How Space Structures Nurse-Parent Interactions in West African Pediatric Wards." Academy of Management Best Paper Proceedings (2014).
  • March 1983 (Revised December 1988)
  • Case

First Place (B)

By: Howard H. Stevenson
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Stevenson, Howard H. "First Place (B)." Harvard Business School Case 383-138, March 1983. (Revised December 1988.)
  • November 2021 (Revised November 2023)
  • Case

Hitting Home: Amazon and Mary's Place

By: Paul M. Healy, Debora L. Spar and Amy Klopfenstein
In 2020, Amazon, the $386 billion online retail behemoth, built an eight-story shelter for women and families experiencing homelessness on its expanding headquarters in Seattle, Washington. The shelter, operated in partnership with a non-profit organization known as... View Details
Keywords: Business Ethics; Homelessness; Business And Society; Corporate Social Responsibility and Impact; Social Issues; Corporate Accountability; Urban Development; Society; Information Technology; Ethics; Technology Industry; Seattle; United States; North America
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Healy, Paul M., Debora L. Spar, and Amy Klopfenstein. "Hitting Home: Amazon and Mary's Place." Harvard Business School Case 122-017, November 2021. (Revised November 2023.)
  • 09 Dec 2010
  • Working Paper Summaries

Friends in High Places

Keywords: by Lauren Cohen & Christopher Malloy
  • August 2014
  • Article

Friends in High Places

By: Lauren Cohen and Christopher Malloy
We demonstrate that personal connections amongst U.S. politicians have a significant impact on Senate voting behavior. Networks based on alumni connections between politicians are consistent predictors of voting behavior. We estimate sharp measures that control for... View Details
Keywords: Vote Trading; Networks; Legislation; Logrolling; Earmarks; Voting; Government Legislation; Social and Collaborative Networks; United States
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Cohen, Lauren, and Christopher Malloy. "Friends in High Places." American Economic Journal: Economic Policy 6, no. 3 (August 2014): 63–91.
  • September 4, 2010
  • Book Review

People and Places That Innovate

By: Nancy F. Koehn
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Koehn, Nancy F. "People and Places That Innovate." New York Times (September 4, 2010). (Book Review.)
  • June 2014 (Revised May 2020)
  • Supplement

Busse Place (B): Hannah's Dilemma

By: Arthur I. Segel and John H. Vogel, Jr.
Marisa Sanchez, a new Associate at Douglas Private Equity Advisors, confronts a dilemma when she is asked by a Senior Vice President (SVP) to do due diligence on a deal he wants to bring before the investment committee which will include the SVP, Douglas' owner and... View Details
Keywords: Real Estate; Financial Analysis; Property; Finance; Analysis; Ethics; Real Estate Industry; United States
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Segel, Arthur I., and John H. Vogel, Jr. "Busse Place (B): Hannah's Dilemma." Harvard Business School Supplement 214-104, June 2014. (Revised May 2020.)
  • February 1985 (Revised January 1989)
  • Teaching Note

First Place (A), Teaching Note

By: Howard H. Stevenson and Michael J. Roberts
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Stevenson, Howard H., and Michael J. Roberts. "First Place (A), Teaching Note." Harvard Business School Teaching Note 385-070, February 1985. (Revised January 1989.)
  • 2020
  • Working Paper

Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance

By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may... View Details
Keywords: Distance From Hometown; Social Attachment To Place; Psychic Costs; Worker Performance; Natural Experiment; Geographic Location; Familiarity; Employees; Performance; India
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Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
  • January 2012 (Revised March 2012)
  • Case

Speeding Ahead to a Better Place

By: Elie Ofek and Alison Berkley Wagonfeld
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Ofek, Elie, and Alison Berkley Wagonfeld. "Speeding Ahead to a Better Place." Harvard Business School Case 512-056, January 2012. (Revised March 2012.)
  • March 2006
  • Supplement

International Place (B): A Perfect Ending?

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Goetzmann, William N., and Irina Tarsis. "International Place (B): A Perfect Ending?" Harvard Business School Supplement 206-100, March 2006.
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

places to open up shop; Alcácer says it's a mistake to allow low costs to completely override other factors. "You should not only think about whether there's a market there or cheaper labor," he says. "You also have to... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

on asset location issues. He has a theoretical paper arguing that households that face a risk of becoming unemployed should hold risk-free assets outside of their tax-deferred accounts. This advice goes counter to the tax-efficient strategy of View Details
Keywords: by Ann Cullen
  • September 2008
  • Article

Where Oil-Rich Nations Are Placing Their Bets

By: Rawi Abdelal, Ayesha Khan and Tarun Khanna
Keywords: Wealth; Energy
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Abdelal, Rawi, Ayesha Khan, and Tarun Khanna. "Where Oil-Rich Nations Are Placing Their Bets." Harvard Business Review 86, no. 9 (September 2008): 119–128.
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