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Publications

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  • All HBS Web  (2,176)
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  • All HBS Web  (2,176)
    • People  (1)
    • News  (728)
    • Research  (1,197)
    • Events  (7)
    • Multimedia  (15)
  • Faculty Publications  (649)
Page 1 of 2,176 Results →
  • 2022
  • Working Paper

The Effect of Employee Lateness and Absenteeism on Store Performance

By: Caleb Kwon and Ananth Raman
We empirically analyze the effects of employee lateness and absenteeism on store performance by examining 25.5 million employee shift timecards covering more than 100,000 employees across more than 500 U.S. retail grocery store locations over a four year time period.... View Details
Keywords: Absenteeism; Lateness; Scheduling; Performance Productivity; Employees; Retail Industry
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Kwon, Caleb, and Ananth Raman. "The Effect of Employee Lateness and Absenteeism on Store Performance." Working Paper, August 2022.
  • 01 Jun 2002
  • News

Late Start, Dramatic Finish

Peter Ware (left), a vice president at GSK, with team members Jeff Norton, Wes Brandon, Sheeba Philip, Edrienne Brandon and Lyn Baranowski Peter Ware (left), a vice president at GSK, with team members Jeff Norton, Wes Brandon, Sheeba Philip, Edrienne Brandon and Lyn... View Details
Keywords: Health, Social Assistance; Management
  • June 2008
  • Case

Rackspace Hosting in Late 2000

By: James L. Heskett and W. Earl Sasser
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. This short case was designed as the discussion igniter for a series of short video... View Details
Keywords: Customer Focus and Relationships; Finance; Management Teams; Service Operations; Customer Ownership; Strategy
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Heskett, James L., and W. Earl Sasser. "Rackspace Hosting in Late 2000." Harvard Business School Case 808-166, June 2008.
  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

was not new to the late nineteenth century. Rural consumers had long bartered butter, eggs, horseradish, and other foodstuffs with storekeepers in exchange for sugar, coffee, and other items that could not be made at home. 55 Retailers... View Details
Keywords: by Nancy F. Koehn
  • Article

Going Global: Lessons from Late Movers

By: C. A. Bartlett and S. Ghoshal
Keywords: Global Range; Learning
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Bartlett, C. A., and S. Ghoshal. "Going Global: Lessons from Late Movers." Harvard Business Review 78, no. 2 (March–April 2000): 132–142.
  • Article

Businessmen and Land Ownership in the Late Nineteenth Century

By: Tom Nicholas
This article analyses the proportions of personal to real estate wealth for a group of 295 businessmen profiled in the Dictionary of business biography. It shows that businessmen who owned land on a large scale in the late nineteenth century were a comparatively small... View Details
Keywords: Ownership; Personal Finance; Property; Biography; History; Acquisition; Wealth; Power and Influence; Status and Position; Integration; Transformation; Market Transactions
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Nicholas, Tom. "Businessmen and Land Ownership in the Late Nineteenth Century." Economic History Review 52, no. 1 (February 1999): 27–44.
  • 24 Feb 2016
  • News

Don’t Make Important Decisions Late in the Day

  • 2023
  • Working Paper

The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

By: Caleb Kwon and Ananth Raman
Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details
Keywords: Behavior; Employees; Human Capital; Retail Industry
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Kwon, Caleb, and Ananth Raman. "The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism." Working Paper, August 2023.
  • 04 Apr 2015
  • News

Robert Kraft Adds Surprise to Late Wife’s Legacy of Giving

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • December 7, 1999
  • Article

Henry Heinz and Brand Creation in the Late Nineteenth Century

By: Nancy F. Koehn
Keywords: Brands and Branding; Food and Beverage Industry
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Koehn, Nancy F. "Henry Heinz and Brand Creation in the Late Nineteenth Century." Harvard Business School Working Knowledge (December 7, 1999).
  • Article

Henry Heinz and Late Nineteenth-Century Brand Creation: Making Markets for Processed Food

By: Nancy F. Koehn
Keywords: Brands and Branding; Markets; Food; History; Consumer Products Industry; United States
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Koehn, Nancy F. "Henry Heinz and Late Nineteenth-Century Brand Creation: Making Markets for Processed Food." Business History Review 73, no. 3 (Fall 1999): 348–392.
  • April 1997
  • Case

Pricing for Profit: The UK Credit Card Industry in the Late 1980s (A)

Describes the United Kingdom credit card industry in the late 1980s, which was really three businesses: a cashless transaction business for merchants, a cashless transaction business for card holders, and a credit business for card holders. At the time of the case,... View Details
Keywords: Credit Cards; Price; Decision Making; Game Theory; United Kingdom
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Stuart, Harborne W., Jr. "Pricing for Profit: The UK Credit Card Industry in the Late 1980s (A)." Harvard Business School Case 897-168, April 1997.
  • 2000
  • Article

The Struggle for Mau Mau Rehabilitation in Late Colonial Kenya

By: Caroline M. Elkins
Keywords: War; History; Kenya
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Elkins, Caroline M. "The Struggle for Mau Mau Rehabilitation in Late Colonial Kenya." International Journal of African Historical Studies 33, no. 1 (2000): 25–57.
  • November 2000
  • Article

Businessmen and Land Ownership in the Late Nineteenth Century Revisited

By: Tom Nicholas
Keywords: Business Ventures; Ownership
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Nicholas, Tom. "Businessmen and Land Ownership in the Late Nineteenth Century Revisited." Economic History Review 53, no. 4 (November 2000).
  • 01 Jul 2013
  • News

Family of the Late Boston Businessman William F. Connell Donates $10 Million to Harvard Business School

  • 27 Feb 2023
  • News

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

  • Forthcoming
  • Article

You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

By: Astrid Marinoni and Maria P. Roche
This paper examines the impact of the expansion of the US Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California,... View Details
Keywords: Institutional Innovation; Knowledge Exchange; US Postal Service; Firm Performance; Infrastructure; Expansion; Government Administration; Communication; Business History; Entrepreneurship; Public Administration Industry; California
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Marinoni, Astrid, and Maria P. Roche. "You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance." Management Science (forthcoming). (Pre-published online January 15, 2025.)
  • 2019
  • Working Paper

Collusive Investments in Technological Compatibility: Lessons from U.S. Railroads in the Late 19th Century

By: Daniel P. Gross
Collusion is widely condemned for its negative effects on consumer welfare and market efficiency. In this paper, I show that collusion may also in some cases facilitate the creation of unexpected new sources of value. I bring this possibility into focus through the... View Details
Keywords: Collusion; Compatibility; Railroads; Rail Transportation; Standards; Integration; Trade; History; United States
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Gross, Daniel P. "Collusive Investments in Technological Compatibility: Lessons from U.S. Railroads in the Late 19th Century." Harvard Business School Working Paper, No. 17-044, December 2016. (Accepted at Management Science.)
  • April 1997
  • Case

Pricing for Profit: The UK Credit Card Industry in the Late 1980s (B)

Supplements the (A) case. View Details
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Stuart, Harborne W., Jr. "Pricing for Profit: The UK Credit Card Industry in the Late 1980s (B)." Harvard Business School Case 897-169, April 1997.
  • Article

Aligning Identity and Strategy: Corporate Branding at British Airways in the Late 20th Century

By: John M.T. Balmer, Helen Stuart and Stephen A. Greyser
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Balmer, John M.T., Helen Stuart, and Stephen A. Greyser. "Aligning Identity and Strategy: Corporate Branding at British Airways in the Late 20th Century." California Management Review 51, no. 3 (Spring 2009): 6–23.
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