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Show Results For
- All HBS Web
(1,530)
- People (6)
- News (427)
- Research (875)
- Events (2)
- Multimedia (3)
- Faculty Publications (202)
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- Article
Medicine's Continuous Improvement Imperative
By: Robert S. Huckman and Ananth Raman
Maintaining quality and spurring innovation have long been central objectives of the US health care system. Like other health care professionals, physicians are challenged to minimize the likelihood of errors that could harm patients while simultaneously making efforts... View Details
Keywords: Medicine; Continuous Improvement; Toyota Production System; Alcoa; Health Care and Treatment; Performance Improvement; Health Industry
Huckman, Robert S., and Ananth Raman. "Medicine's Continuous Improvement Imperative." JAMA, the Journal of the American Medical Association 313, no. 18 (May 12, 2015): 1811–1812.
- January 2018 (Revised August 2020)
- Background Note
Continuous Software Development: Agile's Successor
By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull
In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details
Keywords: Continuous Improvement; Continuous Development; Continuous Delivery; Continuous Integration; Product Development Processes; Computer Programming; Agile; Waterfall; Software Applications; Software Engineering; Applications and Software; Information Technology; Technological Innovation; Product Development; Customer Focus and Relationships; Entrepreneurship; Organizational Change and Adaptation; Organizational Structure; Quality; Product Marketing; Product; Infrastructure; Information Infrastructure; Computer Industry; Technology Industry; Information Technology Industry; Web Services Industry; Massachusetts; Boston
Bussgang, Jeffrey J., Samuel Clemens, and Olivia Hull. "Continuous Software Development: Agile's Successor." Harvard Business School Background Note 818-055, January 2018. (Revised August 2020.)
- 13 May 2015
- News
Medicine’s Continuous Improvement Imperative
- 2007
- Case
Continuous Process Improvement at Deere & Company
By: Vijay Govindarajan and Chris Trimble
After decades of tense relationships with the United Auto Workers, Deere & Company broke through with a landmark agreement that built an expectation of continuous improvement into the compensation plan. The company then built a set of management forums and processes to... View Details
Keywords: Strategy; Machinery and Machining; Agreements and Arrangements; Management Practices and Processes; Labor Unions; Compensation and Benefits; Auto Industry; Agriculture and Agribusiness Industry
Govindarajan, Vijay, and Chris Trimble. "Continuous Process Improvement at Deere & Company." 2007. (Case No. 2-0024.)
- November 2015
- Article
Why Organizations Don't Learn: Our Traditional Obsessions—Success, Taking Action, Fitting In, and Relying on Experts—Undermine Continuous Improvement
By: F. Gino and B. Staats
For any enterprise to be competitive, continuous learning and improvement are key—but not always easy to achieve. After a decade of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too... View Details
Gino, F., and B. Staats. "Why Organizations Don't Learn: Our Traditional Obsessions—Success, Taking Action, Fitting In, and Relying on Experts—Undermine Continuous Improvement." Harvard Business Review 93, no. 11 (November 2015): 110–118.
- August 2018 (Revised July 2019)
- Background Note
Conducting a Kaizen
By: Willy Shih
Kaizen, meaning change for the better in Japanese, is a set of activities directed at improving standardized work, equipment, and procedures for carrying out daily production or other business operations. It was popularized by Toyota as an integral part of its Toyota... View Details
Keywords: Best Practices; Continuous Improvement; Kaizen; Process Improvement; 5S; Muda; Toyota Production System; Production; Service Operations; Performance Improvement; North and Central America; Asia; Japan
Shih, Willy. "Conducting a Kaizen." Harvard Business School Background Note 619-016, August 2018. (Revised July 2019.)
- 01 Mar 2005
- News
Campaign Passes Goal, Continues
In addition, our new first-year course in leadership and corporate accountability is influencing business schools everywhere. The cost of being a pioneer in all these domains is high.” HBS, he noted, continually strives to View Details
- August 1997
- Article
Continuous Quality Improvement Decreases Length of Stay and Adverse Events: A Case Study in an Interventional Cardiology Program
By: H. Hashimoto, Richard Bohmer, L. C. Harrell and I. F. Palacios
Hashimoto, H., Richard Bohmer, L. C. Harrell, and I. F. Palacios. "Continuous Quality Improvement Decreases Length of Stay and Adverse Events: A Case Study in an Interventional Cardiology Program." American Journal of Managed Care 3, no. 8 (August 1997): 1141–1150.
- October 2004
- Case
Continuing Transformation of Asahi Glass, The: Implementing EVA
By: Mihir A. Desai, Masako Egawa and Yanjun Wang
This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming Asahi Glass from a traditional Japanese company to a global firm. Other changes included a corporate reorganization... View Details
Keywords: Restructuring; Change Management; Global Strategy; Corporate Governance; Recruitment; Management Analysis, Tools, and Techniques; Performance Evaluation
Desai, Mihir A., Masako Egawa, and Yanjun Wang. "Continuing Transformation of Asahi Glass, The: Implementing EVA." Harvard Business School Case 205-030, October 2004.
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
into existing organizations." Efforts Continue Improving health care delivery is also the main agenda of the HBS Healthcare Initiative, a multidisciplinary research effort. It is one of several big... View Details
- 30 Sep 2010
- Working Paper Summaries
Does Mandatory IFRS Adoption Improve the Information Environment?
- Web
Continuity of Strategic Direction - Institute For Strategy And Competitiveness
a strategic position involves making the company’s activities more distinctive, strengthening fit, and communicating the strategy better to those customers who should value it—not chasing after “easy” growth opportunities that dilute the company’s value proposition.... View Details
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
comparison to its peer institutions, the World Bank has been relatively responsive to calls for greater accountability. This report examines accountability mechanisms at three basic levels in the institution: (1) project, (2) policy, and (3) board governance. There... View Details
Keywords: by Alnoor Ebrahim
- 01 Jun 2015
- News
Alumni Take Action to Improve US Competitiveness
company Long-Stanton and a 2013 Advanced Leadership Fellow at Harvard, has been promoting competitiveness-based ideas to improve the regional economy. During the past 18 months, he’s given dozens of talks about US competitiveness to state... View Details
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
Whereas the for-profit capital markets provide transparent objective criteria for making early- and later-stage investment decisions, balance risks with return, and create a "performance-driving cycle" by rewarding improvements in the top... View Details
Keywords: by James E. Aisner
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
community. That's been my passion point. When you go into work in those environments there are remarkably good people there. But the question in my mind is always, how can we get better? A culture of continuous View Details
Keywords: by Julia Hanna
- 11 Jun 2014
- News
Improving conditions for climbers' guides in Nepal
porters do is incredibly hard. The average load is 60 pounds per person. They often sleep outside or on benches in communal rooms," says Petzel. "As the tragic events on Everest have demonstrated, it is paramount for us to continue to... View Details
- 2008
- Other Teaching and Training Material
A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance
By: Stacey Childress and Geoff Marietta
This note helps teams work through a problem-solving process that facilitates the design and implementation of a strategy for continuous improvement. View Details
Childress, Stacey, and Geoff Marietta. "A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance." Harvard Business School Publishing, 2008.
- Web
IT Strategy: Improving Service to Support Innovation | Information Technology
community satisfaction. To achieve this, the team continually takes in feedback to ensure our offerings are aligned to our customers’ evolving needs. Over the past several years, a few areas for improvement... View Details