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  • All HBS Web  (5,435)
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  • All HBS Web  (5,435)
    • People  (16)
    • News  (2,045)
    • Research  (2,750)
    • Events  (8)
    • Multimedia  (223)
  • Faculty Publications  (1,953)
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    Ray Kluender

    Ray Kluender is an assistant professor in the Entrepreneurial Management Unit, teaching Entrepreneurial Finance to second-year MBA students.

    He studies the causes of financial distress among American households and how public policy,... View Details

    • 12 Sep 2023
    • Cold Call Podcast

    Can Remote Surgeries Digitally Transform Operating Rooms?

    Keywords: Health
    • Research Summary

    Health-care Applications

    Active postmarketing drug surveillance.  There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

    • Article

    The Business Case for Investing in Physician Well-Being

    By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
    Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
    Observations: A lack of awareness regarding... View Details
    Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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    Shanafelt, Tait D., Joel Goh, and Christine A. Sinsky. "The Business Case for Investing in Physician Well-Being." JAMA Internal Medicine 177, no. 12 (December 2017): 1826–1832. (doi:10.1001/jamainternmed.2017.4340.)
    • 28 May 2013
    • News

    What the U.S. Can Learn From Healthcare Delivery Overseas

    • October 16, 2024
    • Article

    Physicians Can Help Cut Costs. They Just Need the Right Incentives.

    By: Susanna Gallani and Derek A. Haas
    Health care organizations have long tried to enlist physicians in their effort to control or reduce costs. One effective means for doing so is to create an incentive system that rewards physicians for their contributions. To design such a system, organizations should... View Details
    Keywords: Cost; Motivation and Incentives; Compensation and Benefits; Health Industry
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    Gallani, Susanna, and Derek A. Haas. "Physicians Can Help Cut Costs. They Just Need the Right Incentives." Harvard Business Review Digital Articles (October 16, 2024).
    • 13 Oct 2016
    • Video

    The Crash and the Fix of Healthcare.gov

    • 26 Nov 2013
    • First Look

    First Look: November 26

    workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions... View Details
    Keywords: Sean Silverthorne
    • June 11, 2021
    • Article

    Addressing Demographic Disparities in Clinical Trials

    By: Kathy Giusti, Richard G. Hamermesh and Mark Krasnow
    Disparities in health care are not just limited to the delivery of care. They also exist in the way that clinical trials are structured. Women, people of color, and the elderly often are not adequately represented. This article offers three strategies for addressing... View Details
    Keywords: Health Testing and Trials; Demographics
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    Giusti, Kathy, Richard G. Hamermesh, and Mark Krasnow. "Addressing Demographic Disparities in Clinical Trials." Harvard Business Review Digital Articles (June 11, 2021).
    • 25 Jul 2023
    • Research & Ideas

    Could a Business Model Help Big Pharma Save Lives and Profit?

    cross-sector and cross-border partnerships needed to execute the model. Adding new information about how pharmaceutical companies handle global public health challenges. Jessica Martinez, a former Big Pharma executive who joined the Bill... View Details
    Keywords: by Esther Schrader; Health; Health
    • July 2000 (Revised August 2005)
    • Case

    Deaconess-Glover Hospital (A)

    Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS). Describes the decision and dilemmas that arose from the implementation experiment. Builds on Bowen and Spear's earlier... View Details
    Keywords: Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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    Spear, Steven J., and John Kenagy. "Deaconess-Glover Hospital (A)." Harvard Business School Case 601-022, July 2000. (Revised August 2005.)
    • December 1992 (Revised November 1994)
    • Case

    Becton Dickinson Division: Marketing Organization

    By: Frank V. Cespedes
    The marketing director for the largest division of a health care products company is reviewing the structure and staffing of the division's marketing organization. The division has authorization to hire an additional marketing manager. Hence, the immediate case... View Details
    Keywords: Business Conglomerates; Health Care and Treatment; Human Resources; Recruitment; Selection and Staffing; Managerial Roles; Product Marketing; Measurement and Metrics; Organizational Structure; Strategy; Health Industry; Health Industry
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    Cespedes, Frank V. "Becton Dickinson Division: Marketing Organization." Harvard Business School Case 593-070, December 1992. (Revised November 1994.)
    • October 2020
    • Article

    The Elasticity of Science

    By: Kyle Myers
    This paper identifies the degree to which scientists are willing to change the direction of their work in exchange for resources. Data from the National Institutes of Health are used to estimate how scientists respond to targeted funding opportunities. Inducing a... View Details
    Keywords: Scientists; Funding; Research; Change
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    Myers, Kyle. "The Elasticity of Science." American Economic Journal: Applied Economics 12, no. 4 (October 2020): 103–134.
    • September 2022
    • Article

    Trends in Remote Patient Monitoring Use in Traditional Medicare

    By: Mitchell Tang, Carter Nakamoto, Ariel Dora Stern and Ateev Mehrotra
    Remote patient monitoring (RPM), the collection by patients of physiological measurements that are automatically sent to their health care practitioners, has been touted as a promising tool for improving chronic disease management. Interest in RPM has grown because of... View Details
    Keywords: Medicare; Remote Monitoring; Reimbursement; Health Care and Treatment; Health Industry
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    Tang, Mitchell, Carter Nakamoto, Ariel Dora Stern, and Ateev Mehrotra. "Trends in Remote Patient Monitoring Use in Traditional Medicare." JAMA Internal Medicine 182, no. 9 (September 2022): 1005–1006.
    • January 2025
    • Case

    Summer Health: Raising an AI-First Company?

    By: Jeffrey J. Bussgang, Sarah Mehta and Maxim Pike Harrell
    In October 2023, Summer Health CEO Ellen DaSilva arrived at a defining juncture for her pediatric telehealth startup. Founded in 2021, Summer Health offered parents rapid access to licensed pediatricians via text message. DaSilva, an experienced telehealth executive,... View Details
    Keywords: AI and Machine Learning; Technology Adoption; Entrepreneurship; Leadership; Business Startups; Health Care and Treatment; Business Strategy; Product Development; Health Industry; Health Industry; United States
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    Bussgang, Jeffrey J., Sarah Mehta, and Maxim Pike Harrell. "Summer Health: Raising an AI-First Company?" Harvard Business School Case 825-083, January 2025.
    • 20 May 2016
    • News

    MatchMiner Wins Harvard Business School Kraft Precision Trials Challenge

    • Research Summary

    Integrating: A managerial practice that enables implementation in fragmented healthcare environments [Under Review]

    In this paper with Michaela Kerrisey, Sara Singer, Nicholas Leydon, and Gordon Schiff, we identify the factors that enabled primary care clinics to overcome implementation barriers and explain how clinic managers can integrate those factors across roles. Our... View Details

    • 10 Feb 2023
    • News

    COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

    • 26 Mar 2019
    • First Look

    New Research and Ideas, March 26, 2019

    record health worker attendance and patient adherence to protocol, and they automatically prompt follow-up treatment. We combine data from surveys, independent field visits, and government registers to identify impacts on TB-control... View Details
    Keywords: Dina Gerdeman
    • 28 Sep 2021
    • News

    When the Hospital Emergency Room Is Inundated with Knee-Deep Water

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