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  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

(@lramarajan98) is the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Prithwiraj Choudhury: Do you really need to be in the office?... View Details
Keywords: by Kristen Senz
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Huang: "I would talk to them about their behaviors to find out if they are actually aware of it I would also make peer appraisal part of their year end bonus." Gerald Nanninga commented that "perhaps you are giving them the... View Details
Keywords: by James Heskett
  • Web

Faculty - Private Capital Project

Cambridge University. He served on the staff of the President’s Council of Economics Advisers in 1990-91. Laura Huang Associate Professor of Business Administration Laura Huang is an associate professor of business administration in the Organizational View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • Web

Online Leadership Principles Course | HBS Online

direct reports experience you along certain dimensions and how to adjust behavior along those dimensions for desired outcomes. The 360° assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by... View Details
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

southeastern United States, was an early adopter of a team-focused structure that many emergency departments are now implementing. The research showed that temporary teams mimic the behaviors of more permanent teams, which have definitive... View Details
Keywords: by Roberta Holland; Health
  • Web

Power and Influence for Positive Impact | HBS Online

your own professional network and the fit between your network composition and your aspirations 5-8 hrs Module 3 Earning Trust and Exercising Influence Understand how to earn people’s trust so that you can uncover and respond to what they value and apply a repertoire... View Details
  • Web

2022 Reunion Presentations - Alumni

reconceptualizing career development post-pandemic and the implications for us and our organizations. CASE STUDY Behavioral Economics and Choice Architecture: Helping Customers and Employees Make Better Decisions Associate Professor John... View Details
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

police, telling these kids what to do.” That observation led to another insight: Tutors, charged with pushing behavioral standards associated with a college-bound, middle-class, professional culture, were questioning their role in the... View Details
Keywords: by Julia Hanna
  • Web

Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

inclusive practices around faculty recruiting, mentoring, staffing, promotions, and retention. To begin, we will carry out facilitated discussions within each unit and as a larger faculty, to identify the practices and behaviors that... View Details
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • Web

Frequently Asked Questions | HBS Online

certain dimensions and how to adjust behavior along those dimensions for desired outcomes. The 360° assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides... View Details
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Accommodations Industry; Accounting Industry; Advertising Industry; Aerospace Industry; Agriculture and Agribusiness Industry; Air Transportation Industry; Apparel and Accessories Industry; Auto Industry; Banking Industry; Battery Industry; Beauty and Cosmetics Industry; Bicycle Industry; Biotechnology Industry; Chemical Industry; Communications Industry; Computer Industry; Construction Industry; Consulting Industry; Consumer Products Industry; Distribution Industry; Education Industry; Electronics Industry; Employment Industry; Energy Industry; Entertainment and Recreation Industry; Fashion Industry; Financial Services Industry; Fine Arts Industry; Food and Beverage Industry; Forest Products Industry; Forestry Industry; Green Technology Industry; Health Industry; Industrial Products Industry; Information Industry; Information Technology Industry; Insurance Industry; Journalism and News Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Medical Devices and Supplies Industry; Mining Industry; Motion Pictures and Video Industry; Motorcycle Industry; Music Industry; Pharmaceutical Industry; Public Administration Industry; Public Relations Industry; Publishing Industry; Pulp and Paper Industry; Rail Industry; Real Estate Industry; Retail Industry; Rubber Industry; Semiconductor Industry; Service Industry; Shipping Industry; Sports Industry; Steel Industry; Technology Industry; Telecommunications Industry; Tourism Industry; Transportation Industry; Travel Industry; Utilities Industry; Video Game Industry; Web Services Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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  • 01 Dec 2009
  • News

Faculty Research Online

“I Read Playboy for the Articles”: Justifying and Rationalizing Questionable Preferences When people behave in ways that might appear selfish, prejudiced, or perverted, they employ a host of strategies designed to justify questionable View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 01 Dec 2007
  • News

Exhibit at Baker Library Marks HBS Centennial

about their colleagues, jobs, and life outside work. “Management, then, was not about controlling human behavior but unleashing human possibility,” as HBS associate professor Rakesh Khurana and HBS assistant professor Michel Anteby write... View Details
Keywords: Elton Mayo; Fritz J. Roethlisberger; Telecommunications; Information
  • December 2022
  • Article

Kindness in Short Supply: Evidence for Inadequate Prosocial Input

By: Jennifer E. Abel, Preeti Vani, Nicole Abi-Esber, Hayley Blunden and Juliana Schroeder
In everyday life, people often have opportunities to improve others’ lives, whether offering well-intentioned advice or complimenting someone on a job well done. These are opportunities to provide “prosocial input” (information intended to benefit others), including... View Details
Keywords: Prosocial Input; Gratitude; Feedback; Advice; Behavior; Interpersonal Communication
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  • 16 Feb 2021
  • Working Paper Summaries

Information Avoidance and Image Concerns

Keywords: by Christine L. Exley and Judd B. Kessler
  • 16 Nov 2021
  • News

Getting Back Together for Global Networking Night; Healthcare Conference Draws New Interest

be key, as will engaging the entire school personally (educate yourself), interpersonally (work across differences), and institutionally (work together for structural change). “In some ways, I think DEI work needs to be top-down, but I... View Details
Keywords: Margie Kelley
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

School researchers: Disregarding advice from colleagues could invite harsh backlash that just might damage valued workplace relationships, according to the recent paper Seeker Beware: The Interpersonal Costs of Ignoring Advice, published... View Details
Keywords: by Dina Gerdeman
  • 25 Aug 2015
  • First Look

First Look Tuesday

Psychological Framework of Unethical Behavior at Work By: Moore, C., and F. Gino Abstract—Many of the scandalous organizational practices that have come to light in the last decade-rigging LIBOR, misselling payment protection insurance,... View Details