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  • 25 Apr 2000
  • Research & Ideas

Adjusting the Fit for Government

productivity revolution due to the loss of skills in society. "The other key underpinning is education," he continued. "In South Africa in particular, the legacy of apartheid was extremely destructive, and human capital continues to be underdeveloped.... View Details
Keywords: by Martha Lagace
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

to ruin a change initiative is failing to answer the question: Why now? We need a clear and compelling change mandate.” Morriss: “It’s critical to understand what you're trying to say deeply and describe it simply. If you look at human... View Details
Keywords: by Kristen Senz
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

mission critical in today’s work environment,” Edmondson says. “You no longer have the option of leading through fear or managing through fear. In an uncertain, interdependent world, it doesn’t work—either as a motivator or as an enabler... View Details
Keywords: by Kara Baskin

    What You Don't Know About Making Decisions

    Most executives think of decision making as a singular event that occurs at a particular point in time. In reality, though, decision making is a process fraught with power plays, politics, personal nuances, and institutional history. Leaders who recognize this make... View Details

    • Research Summary

    Overview

    By: Katherine B. Coffman
    Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details
    Keywords: Gender; Stereotypes; Diversity Management; Experiments
    • 21 Nov 2023
    • Research & Ideas

    Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

    Knowing how to turn down the volume on negative group emotions when they become counterproductive is a critical skill for today’s business leaders, Goldenberg says. The COVID-19 pandemic showed just how consequential this type of... View Details
    Keywords: by Kristen Senz
    • 05 Oct 2009
    • Research & Ideas

    The Vanguard Corporation

    outperformed the market. The one exception was a company that got caught with a lot of debt because of acquisitions, as well as being in an industry, construction, that was the first to be hit. Now, there are critics of each of these... View Details
    Keywords: by Sean Silverthorne
    • March 2024 (Revised May 2024)
    • Case

    Amperity: First-Party Data at a Crossroads

    By: Elie Ofek, Hema Yoganarasimhan and Alexis Lefort
    In the summer of 2023, Amperity management was facing a critical decision on its future direction. Given the dramatic changes occurring within the digital advertising ecosystem, as concerns over consumer privacy placed limits on the ability to engage in third-party... View Details
    Keywords: AI and Machine Learning; Technology Adoption; Business Strategy; Digital Marketing; Price; Product; Business or Company Management; Advertising Industry
    Related
    • March 2024 (Revised June 2025)
    • Teaching Note

    CoPilot(s): Generative AI at Microsoft and GitHub

    By: Frank Nagle and Maria P. Roche
    This teaching note is the companion to case N9-624-010 CoPilot(s): Generative AI at Microsoft and GitHub, which takes place in late 2021. The case briefly describes the history of both GitHub and Microsoft with a particular focus on open source software (OSS)—software... View Details
    Keywords: Mergers and Acquisitions; AI and Machine Learning; Applications and Software; Technological Innovation; Product Launch; Open Source Distribution; Product Development; Commercialization; Competition; Resource Allocation; Technology Industry
    Related
    • Web

    Health Policy (Management) - Doctoral

    resources to address critical questions with real-world applications for the health care industry. After passing your field exams, you will work closely with faculty mentors to identify a line of inquiry... View Details
    • Web

    Initiatives | About

    Initiatives Critical mass and critical thinking around critically important topics. Business & Environment Business History Entrepreneurship (Rock Center) Health View Details
    • Article

    The Business Case for Investing in Physician Well-Being

    By: Tait D. Shanafelt, Joel Goh and Christine A. Sinsky
    Importance: Widespread burnout among physicians has been recognized for more than two decades. Extensive evidence indicates that physician burnout has important personal and professional consequences.
    Observations: A lack of awareness regarding... View Details
    Keywords: Physicians; Well-being; ROI; Health; Welfare or Wellbeing; Ethics; Investment Return; Health Industry
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    • 26 May 2015
    • First Look

    First Look: May 26

    http://hrleadsbusiness.org/rise-of-hr-e-book May 2015 JAMA, the Journal of the American Medical Association Medicine's Continuous Improvement Imperative By: Huckman, Robert S., and Ananth Raman Abstract— Maintaining quality and spurring innovation have long been... View Details
    Keywords: Sean Silverthorne
    • April 2006
    • Article

    Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company

    By: Øystein D. Fjeldstad and Christian H.M. Ketels
    When the Swedish Life Insurers Förenade Liv found themselves in difficulties in a rapidly changing market, their response was to call in the consultants. And one of the consultant's first suggestions was to use the Value Network, not the Value Chain, as a new... View Details
    Keywords: Competitive Advantage; Fluctuation; Networks; Management Analysis, Tools, and Techniques; Value; Quality; Decision Making; Market Transactions; Performance Effectiveness; Customers; Insurance Industry; Sweden
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    • 16 Dec 2014
    • First Look

    First Look: December 16

    analysis equipment and accessories for critical care patients. Based in Denmark, Radiometer sold through a combination of sales subsidiaries and distributors around the world and generated sales of over DKr... View Details
    Keywords: Sean Silverthorne
    • 18 Oct 2006
    • Research & Ideas

    New at the Helm: A Talk with HBS Dean Light

    support I received, after the announcement, from former students and faculty. People really care deeply about HBS and are committed to its ongoing excellence. The good news is, the School is in great shape. Q: Looking ahead, what are some... View Details
    Keywords: by Roger Thompson; Education
    • 14 Mar 2017
    • First Look

    First Look at New Research, March 14

    https://www.hbs.edu/faculty/Pages/item.aspx?num=52405 forthcoming Critical Finance Review Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds By: Campbell, John Y., Adi Sunderam, and Luis M. Viceira Abstract—The... View Details
    Keywords: Sean Silverthorne
    • July 2008 (Revised August 2008)
    • Case

    In-Vitro Fertilization: Outcomes Measurement

    By: Michael E. Porter, Saquib Rahim and Benjamin Chung-Shi Tsai
    As of 2007, there were very few examples of widespread measurement and reporting of health outcomes, a critical quality measure. In-vitro fertilization clinics have been required to report their patient's health outcomes since 1995. The protagonist of the case, Dr.... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Measurement and Metrics; Operations; Outcome or Result; Health Industry; Cleveland
    Related
    • 16 Jul 2018
    • Research & Ideas

    Kids of Working Moms Grow into Happy Adults

    of their own employment as well as how much time they spend at home caring for children and doing housework.   Some critics questioned if the preliminary findings might have nothing to do with whether... View Details
    Keywords: by Dina Gerdeman
    • Research Summary

    Current Research

    By: Leslie K. John

    Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.

    Professor John’s work has been published in leading... View Details