Publications

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26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

in global supply chains have engaged in activism that led transnational corporations to adopt codes of conduct and monitor their suppliers for compliance, but it is not clear... View Details

Keywords: Dina Gerdeman

01 Jun 2015
News

Alumni Take Action to Improve US Competitiveness

middle skills jobs,” Worrell says. “We focused our research on that gap and the failure in the talent supply chain that’s leading to that gap.” HBS alumnus Matt Sigelman (MBA 1999) also stepped up to help... View Details

Keywords: Erin Peterson; Walmart; Health, Social Assistance; Retail Trade

September 1992 (Revised July 1993)
Case

Staples, Inc.

By: David E. Bell

Staples is dissatisfied with the merchandising of its office furniture. The case reviews the situation, allowing students to consider whether the category should be dropped or changed. Permits consideration of the portfolio of products a positioning implies, and... View Details

Keywords: Change; Product Positioning; Supply Chain; Salesforce Management; Manufacturing Industry

November 2011 (Revised January 2014)
Teaching Note

FIJI Water: Carbon Negative?

By: Michael W. Toffel and Francesca Gino

Keywords: Energy; Pollutants

22 Dec 2009
First Look

First Look: Dec. 22

supplement: http://cb.hbsp.harvard.edu/cb/product/310047-PDF-ENG VF Brands: Global Supply Chain Strategy Gary P. Pisano and Pamela AdamsHarvard Business School Case 610-022... View Details

Keywords: Martha Lagace

15 May 2020
News

New Menu

second, larger fund to support companies developing ecologically efficient food production technologies—innovations that can reduce carbon emissions, plastics, and packaging in the supply chain and improve... View Details

October 2000 (Revised March 2001)
Case

Firestone/Ford Tire Controversy, The (A)

By: V.G. Narayanan and Roger Orosman Nieves

Examines the high-profile Firestone/Ford product recall/investigation that took place in the summer of 2000. Focuses on the management of supplier relationships and incentives. View Details

Keywords: Knowledge Sharing; Supply Chain Management; Motivation and Incentives; Crisis Management; Corporate Accountability; Product; Service Operations; Auto Industry

Web

Bringing the Next Pandemic Vaccine to Your Doorstep with MIMIX - Blog: Health Supplement

on investing in the technology of vaccine delivery, but also in manufacturing. We saw how many businesses were slowed and nearly grounded as supply chains were interrupted. To that end, Vaxess went vertical... View Details

01 Dec 2007
News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts... View Details

Keywords: Regina E. Herzlinger; Health, Social Assistance; Management

Web

Alumni Career Journey: Margot Zuckerman (MBA 2024) – Integrating Climate into Business (and Government) Priorities - Blog - Business & Environment

Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details

October 2001 (Revised November 2002)
Case

Herman Miller(B): Creating Innovation Streams

By: Sandra J. Sucher and Stacy McManus

In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details

Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Consumer Products Industry

October 1994 (Revised March 1999)
Case

Ritz-Carlton: Using Information Systems to Better Serve the Customer

By: W. Earl Sasser, Thomas O. Jones and Norman Klein

Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are... View Details

Keywords: Competency and Skills; Customer Satisfaction; Training; Recruitment; Service Delivery; Supply Chain Management; Luxury; Balance and Stability; Information Technology

01 Mar 2013
News

2nd HBS Survey on US Competitiveness

A second survey of nearly 7,000 HBS alumni and just over 1,000 members of the general public found ongoing concern regarding America's ability to compete in the global economy but wide agreement between liberals and conservatives on the... View Details

Web

Industrial Production & Materials - Business & Environment

committed to slowing climate change by helping businesses and governments consume and dispose of resources responsibly through better supply chain design and waste management. I’ll be looking for that sweet... View Details

August 2015
Supplement

Sustainability at IKEA Group: Video Supplement

By: V. Kasturi Rangan and Michael W. Toffel

This video contains Q&A with IKEA Group's Chief Sustainability Officer Steve Howard and IKEA Group's Industrial Strategy Manager Per Berggren, the two primary case protagonists. They respond to student questions after the case was taught at an executive education class... View Details

Keywords: Strategy; Operations; Environmental Sustainability; Retail Industry

November 2012
Case

New Balance Athletic Shoe, Inc. (Abridged)

By: H. Kent Bowen, Robert S. Huckman, Carin-Isabel Knoop and Matthew Preble

Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details

Keywords: Production; Competitive Strategy; Supply Chain; Brands and Branding; Apparel and Accessories Industry; Sports Industry; Retail Industry; Asia; United States

October 2003
Case

Taiwan Semiconductor Manufacturing Company: Building a Platform for Distributed Innovation

By: Marco Iansiti and Marcin Strojwas

Surging costs of building a state-of-the-art fabrication facility were pushing firms to outsource manufacturing while advanced technologies were requiring a tighter coupling between design and manufacturing. Explores the development of strategy in this environment.... View Details

Keywords: Strategy; Business Model; Networks; Product Design; Production; Decisions; Customer Relationship Management; Supply Chain Management

18 Dec 2023
Blog Post

Climate Symposium 2023: Adopting Climate Solutions at Scale

join a wide range of panel discussions featuring industry experts in the following areas: Decarbonizing Farming; Food Supply Chain and Waste; Scaling Green Energy Generation; Hard to Decarbonize Sectors;... View Details

April 2025
Supplement

Allbirds: Decarbonizing Fashion PowerPoint Supplement

By: Michael W. Toffel, Ken Pucker and Stacy Straaberg

The Allbirds: Decarbonizing Fashion (A) case introduces Allbirds as a footwear startup not only focused on simple design, comfort, and sustainable natural materials but on decarbonizing the wider fashion industry. Background material highlights the growing... View Details

Keywords: Decarbonization; Climate Impact; Environmental Strategy; Innovation; Product Design; Supply Chain Management; Innovation Strategy; Innovation and Management; Product Development; Climate Change; Environmental Management; Environmental Sustainability; Apparel and Accessories Industry; Fashion Industry; United States; California