Publications

February 2010 (Revised August 2010)
Case

Sheikh Mohammed and the Making of 'Dubai, Inc.'

By: Anthony Mayo, Nitin Nohria, Umaimah Mendhro and Johnathan Cromwell

Sheikh Mohammed bin Rashid Al Maktoum has converted Dubai from a sleepy little coastal village into a world-class city, famous for its ambition, drive, and economic promise. He is the founder, part-owner, and visionary behind companies such as Emirates Airlines, a... View Details

Keywords: Development Economics; Leadership Style; Emerging Markets; Personal Development and Career; Business and Community Relations; Business and Government Relations; Dubai

01 Dec 2018
News

What I Do: Lindsey Mead (MBA 2000), Vedica Qalbani and Jessica Wu (both MBA 2007)

The search firm Ratio Advisors was founded last year on a simple but revolutionary concept: Starting a business with people who share your ideals can be as much of a driving factor as what that business does. As they spent time creating a... View Details

Keywords: Julia Hanna; illustrations by Peter and Maria Hoey

Program

Leading and Building a Culture of Innovation

offered in cooperation with the HBS Leadership Initiative. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Focusing on the nature of innovation View Details

17 Oct 2023
Blog Post

HBS Section I Celebrates Parents, Mentors, and Partners Day

If there’s one thing our LEAD (Leadership and Organizational Behavior) Professor David Fubini (MBA 1980) tried to drill into the MBA Class of 2024 Section I, it’s that we should take the time to thank the View Details

December 2016
Supplement

Ron Johnson: A Career in Retail

By: Ryan Raffaelli, Joshua D. Margolis and Das Narayandas

This is a video supplement, to be used when teaching the Ron Johnson case. See abstract:

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his... View Details

Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States

February 2016 (Revised May 2016)
Case

Blue Origin, NASA, and New Space (A)

By: Matthew Weinzierl and Angela Acocella

Jeff Bezos, six years after starting a revolution in retailing with Amazon.com, turned his life-long passion for space into a start-up, Blue Origin. Blue (as it was called) was a part of the New Space industry, a collection of startup aerospace engineering companies... View Details

Keywords: Cost vs Benefits; Partners and Partnerships; Transportation; Business Startups; Government and Politics; Business and Government Relations; Aerospace Industry

08 Dec 2006
Working Paper Summaries

When Learning and Performance are at Odds: Confronting the Tension

Keywords: by Sara J. Singer & Amy C. Edmondson

Research Summary

Overview

By: Rob Markey

Most companies' leaders declare their commitment to delivering value to customers. Many have adopted language such as "customer-centric" or "customer-obsessed." Companies that consistently earn top marks for customer loyalty in their industry deliver total shareholder... View Details

Keywords: Customer Base Analysis; Customer Lifetime Value; Customer Experience; Customer Loyalty; Service Profit Chain; Management Accounting; Project Evaluation And Resource Allocation; Customer Value and Value Chain; Customer Satisfaction; Valuation; Customer Focus and Relationships

November 2011 (Revised April 2016)
Case

Coco Chanel: Creating Fashion for the Modern Woman (A)

By: Mukti Khaire and Kerry Herman

Chanel, the iconic haute couture house, founded by Gabrielle "Coco" Chanel in 1913, came to embody its founder's philosophy, taste, and style and set a distinctive and influential tone for women's fashion. Coming to prominence during the height of cultural modernity in... View Details

Keywords: Fashion And Creative Industries; Apparel Manufacturing; Business History; Business Growth and Maturation; Management Succession; Entrepreneurship; Business Startups; Brands and Branding; Apparel and Accessories Industry; Apparel and Accessories Industry; North and Central America; Europe

01 Sep 2023
News

Alumni and Faculty Books

Right Kind of Wrong: The Science of Failing Well By Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School Atria Books We used to think of... View Details

04 Oct 2024
In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

Management Practice and co-leads the Managing the Future of Work initiative at HBS. Christina Wallace: Use zero-based budgeting to fight burnout Most View Details

Keywords: by Rachel Layne

Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

12 Aug 2021
News

Remote Interns Who Created Virtual Water Cooler Moments with Managers Significantly Boosted Their Chances of Getting Hired, a Study Shows

15 Oct 2019
News

Bridging Business and Engineering

to really test out an idea to make sure that you are creating something that people want. I think that sometimes, as engineers, we get excited by the building process and forget that part.” Perelson... View Details

05 Feb 2007
Research & Ideas

Business and the Global Poor

Are the world's poor, who individually have less than $5 a day in disposable income, a viable market for new goods and services? Consider the fact that there are four billion people around the globe that fit... View Details

Keywords: by Sean Silverthorne

15 May 2018
First Look

New Research and Ideas, May 15, 2018

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54490 May–June 2018 Harvard Business Review Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down By: Gulati, Ranjay... View Details

Keywords: Dina Gerdeman

November–December 2024
Article

Group Size and Its Impact on Diversity-Related Perceptions and Hiring Decisions in Homogeneous Groups

By: Aneesh Rai, Edward H. Chang, Erika Kirgios and Katherine L. Milkman

Why do some homogeneous groups face backlash for lacking diversity, whereas others escape censure? We show that a homogeneous group’s size changes how it is perceived and whether decision makers pursue greater diversity in its ranks. We theorize that people make... View Details

Keywords: Diversity; Perception; Decision Making; Groups and Teams; Selection and Staffing; Size

Read Now

April 18, 2013
Article

Leading Clinicians and Clinicians Leading

By: Richard Bohmer

More effective models of care delivery are needed, but their successful implementation depends on effective care teams and good management of local operations (clinical microsystems). Clinicians influence both, and local clinician leaders will have several key tasks. View Details

Keywords: Health Care; Performance; Leadership; Health Care and Treatment; Health Industry