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  • All HBS Web  (7,506)
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  • 22 Mar 2018
  • News

Trump’s Populism: What Business Leaders Need To Understand

    First Impressions: The Science of Meeting People

    A strong handshake and assertive greeting may not be the best way to make a good first impression. New research suggests that people respond more positively to someone who comes across as trustworthy rather than confident.

    Social psychologist Amy... View Details

      Economists (and Economics) in Tech Companies

      As technology platforms have created new markets and new ways of acquiring information, economists have come to play an increasingly central role in tech companies-tackling problems such as platform design, strategy, pricing, and policy. Over the past five years,... View Details
      • February 2021 (Revised March 2021)
      • Case

      AptDeco: Circular Economy Furniture Marketplace

      By: Ayelet Israeli and Jamie Merkrebs
      AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its... View Details
      Keywords: E-Commerce Strategy; Mobile; Word-of-Mouth; Word-of-mouth Marketing; Word Of Mouth; Internet Marketing; Growth Strategy; Platform; Platforms; Two Sided Markets; Two-sided Market; Two-sided Marketplace; Two-Sided Markets; Two-sided Network; Black Entrepreneurs; Black Leadership; African Americans; Circular; Peer-to-peer Markets; Furniture Industry; Furniture; Growth Hacking; Monetization Strategy; African-American Protagonist; Growth Management; Marketing Strategy; Entrepreneurship; Digital Platforms; Marketing Channels; Digital Marketing; Consumer Behavior; Acquisition; Growth and Development Strategy; Customer Focus and Relationships; E-commerce; Retail Industry; Consumer Products Industry; Technology Industry; Web Services Industry; United States; North America; New York (city, NY); New York (state, US)
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      Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.)
      • November 2003 (Revised July 2014)
      • Case

      'Walking on a Tightrope': Maintaining London as a Financial Center

      By: Geoffrey Jones and Meghan Gallagher-Kernstine
      Focuses on the development of London as a leading international financial center and the difficulties it faces maintaining its status. Examines London's history as a financial center from Roman times to the present day. London's position in the 19th century rested on... View Details
      Keywords: International Finance; Geographic Location; Governing Rules, Regulations, and Reforms; Business History; Status and Position; Financial Services Industry; Europe; London
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      Jones, Geoffrey, and Meghan Gallagher-Kernstine. "'Walking on a Tightrope': Maintaining London as a Financial Center." Harvard Business School Case 804-081, November 2003. (Revised July 2014.)
      • 16 Nov 2015
      • HBS Seminar

      Vish Krishnan, Professor of Innovation, Technology & Operations, University of California San Diego Rady School of Man

        Gerald Zaltman

        *Joined Harvard Faculty: 1991
        Prior Faculty Appointments: Northwestern University, 1968-75;
        University of Pittsburgh, 1975-91

        *Doctoral Degree in Sociology Received from: The John Hopkins University;
        MBA Degree Received from: The University of... View Details

        Keywords: advertising; apparel; automotive; beverage; biotechnology; consumer products; entertainment; financial services; food; health care; marketing industry; pharmaceuticals; retailing; sports; telecommunications
        • June 2013
        • Teaching Plan

        Fairstar Heavy Transport

        By: Guhan Subramanian and Charlotte Krontiris
        This case traces the efforts of Fairstar Heavy Transport, a heavy marine transportation company, to secure a contract associated with the development of the Greater Gorgon gas fields off the coast of Australia. It examines Fairstar's approach to a highly regimented... View Details
        Keywords: Fairstar; Gorgon; Bidding; Bids and Bidding; Energy Sources; Shipping Industry; Australia
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        Subramanian, Guhan, and Charlotte Krontiris. "Fairstar Heavy Transport ." Harvard Business School Teaching Plan 913-045, June 2013.
        • December 2010
        • Article

        Why You Aren't Buying Venezuelan Chocolate

        By: Rohit Deshpandé
        The article discusses the "provenance paradox," wherein consumers are unwilling to buy high-quality products from regions not commonly associated with excellence in certain product categories. Venezuelan chocolate maker Chocolates El Rey does little international... View Details
        Keywords: Geographic Location; Global Strategy; Globalized Markets and Industries; Brands and Branding; Marketing Strategy; Product Marketing; Emerging Markets; Food and Beverage Industry; Venezuela
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        Deshpandé, Rohit. "Why You Aren't Buying Venezuelan Chocolate." Harvard Business Review 88, no. 12 (December 2010).
        • June 1992 (Revised May 1996)
        • Case

        Xerox Corp.: Leadership Through Quality (B)

        Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed... View Details
        Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry
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        Jick, Todd D. "Xerox Corp.: Leadership Through Quality (B)." Harvard Business School Case 492-045, June 1992. (Revised May 1996.)
        • May 1996 (Revised November 2018)
        • Case

        Ecolab, Inc.

        By: Ashish Nanda
        By 1993, Ecolab has established a dominant market position in the institutional cleaning industry. As the company’s principal competitor, Diversify, drives sales aggressively, Ecolab president Al Schuman faces a choice about how best to market Ecolab’s offerings.... View Details
        Keywords: Customer Relationship Management; Employees; Retention; Marketing Strategy; Risk Management; Service Industry
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        Nanda, Ashish. "Ecolab, Inc." Harvard Business School Case 396-371, May 1996. (Revised November 2018.)
        • 07 Mar 2013
        • News

        Matterport's 3-D Scanner Faces Marketing Challenge

        • 17 Nov 2011
        • News

        Practicing Moral Humility

        • 01 Mar 2016
        • News

        The Three Secret Elements Of Staying Motivated At Work Every Day

        • 22–23 Sep 2020
        • Virtual Programming

        Driving Impact: A Dialogue on Capitalism, Climate, and Social Change

        Join Professor Rebecca Henderson and Sir Ronald Cohen (MBA 1969) as they debate the theories of change. The conversation will compare and contrast the authors groundbreaking approaches to rethinking the role of business in driving impactone through the lens of... View Details
        • 2015
        • Other Teaching and Training Material

        Competitive Strategies Marketing Reading

        By: Jill Avery and Sunil Gupta
        Core Curriculum Readings in Marketing cover the fundamental concepts, theories, and frameworks that business students must study.
        This Reading illuminates the dynamics of companies in competition and offers a process for planning and executing marketing... View Details
        Keywords: Competitive Strategy
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        Avery, Jill, and Sunil Gupta. "Competitive Strategies Marketing Reading." Core Curriculum Readings Series. Boston: Harvard Business School Publishing 8158, 2015.
        • January–February 2021
        • Article

        Cross‐firm Return Predictability and Accounting Quality

        By: Wen Chen, Mozaffar Khan, Leonid Kogan and George Serafeim
        We test the hypothesis that if poor accounting quality (AQ) is associated with poor investor understanding of firms’ revenue and cost structures, then poor AQ stocks likely respond more slowly than good AQ stocks to new non‐idiosyncratic information that affects both... View Details
        Keywords: Accounting Quality; Earnings Quality; Stock Returns; Investment Strategy; Accounting; Business Earnings; Quality; Investment Return; Investment; Strategy
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        Chen, Wen, Mozaffar Khan, Leonid Kogan, and George Serafeim. "Cross‐firm Return Predictability and Accounting Quality." Journal of Business Finance & Accounting 48, nos. 1-2 (January–February 2021): 70–101.
        • 2022
        • Working Paper

        The Stock Market Value of Human Capital Creation

        By: Matthias Regier and Ethan Rouen
        We develop a measure of firm-year-specific human capital investment from publicly disclosed personnel expenses (PE) and examine the stock market valuation of this investment. Measuring the future value of PE (PEFV) based on the relation between lagged... View Details
        Keywords: Intangibles; Market Valuation; Human Capital; Stocks; Financial Markets; Valuation
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        Regier, Matthias, and Ethan Rouen. "The Stock Market Value of Human Capital Creation." Harvard Business School Working Paper, No. 21-047, October 2020. (Revised March 2022.)
        • 2016
        • Working Paper

        Through the Grapevine: Network Effects on the Design of Executive Compensation Contracts

        By: Susanna Gallani
        Effective design of executive compensation contracts involves choosing and weighting performance measures, as well as defining the mix between fixed and incentive-based pay components, with a view to fostering talent retention and goal congruence. The variability in... View Details
        Keywords: Compensation Design; Board Interlocks; Compensation Consultants; Network Centrality; Homophily; Quadratic Assignment Procedure; Blockholders; Executive Compensation
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        Gallani, Susanna. "Through the Grapevine: Network Effects on the Design of Executive Compensation Contracts." Harvard Business School Working Paper, No. 16-019, August 2015. (Revised December, 2016.)

          What Professional Service Firms Must Do to Thrive

          During times of economic turbulence, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn’t, just to keep the lights on. This path is perilous. If a firm’s practices have a diffuse mix of clients and unclear... View Details

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