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Show Results For
- All HBS Web
(7,033)
- People (6)
- News (1,319)
- Research (4,990)
- Events (27)
- Multimedia (38)
- Faculty Publications (3,172)
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
for process improvement. For incident-reporting systems to fulfill their promise, employees must use the system to "speak up" when they encounter a problem. Managers receive additional value when reporters... View Details
- TeachingInterests
Executive Education: Driving Corporate Performance
By: Robert Simons
As companies strive to sustain a competitive advantage in a global economy, they must continue to assess their corporate mission and reset their strategic goals. Driving Corporate Performance is designed to help business leaders accurately... View Details
- 01 Sep 2020
- Blog Post
6 Ways to Support COVID-Weary Employees
as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress... View Details
Keywords: All Industries
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
productivity. More than 80 percent of companies dole out work-related awards like "employee of the month" or "top salesperson." Managers often view these awards as inexpensive ways to improve worker performance; many believe that when... View Details
- August 2015
- Article
Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics
By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
- 1 Feb 2005
- Conference Presentation
Managing the Unexpected: Assuring High Performance in an Age of Complexity
By: Scott Snook
- May 2014
- Case
WeaveTech: High Performance Change
By: Michael Beer and Paul Swiercz
WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details
Beer, Michael, and Paul Swiercz. "WeaveTech: High Performance Change." Harvard Business School Brief Case 914-553, May 2014.
- October 2013
- Article
When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance
By: Leigh Plunkett Tost, Francesca Gino and Richard P. Larrick
We examine the impact of subjective power on leadership behavior and demonstrate that the psychological effect of power on leaders spills over to impact team effectiveness. Specifically, drawing from the approach/inhibition theory of power, power-devaluation theory,... View Details
Keywords: Power; Leadership; Team Performance; Groups and Teams; Performance; Leadership Style; Power and Influence
Tost, Leigh Plunkett, Francesca Gino, and Richard P. Larrick. "When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance." Academy of Management Journal 56, no. 5 (October 2013): 1465–1486.
- March 2007
- Class Lecture
Strategy, Leadership, and Performance Management in the Social Enterprise Sector (FSS)
Leonard, Herman B. "Strategy, Leadership, and Performance Management in the Social Enterprise Sector (FSS)." Harvard Business School Class Lecture 307-105, March 2007.
- 2025
- Working Paper
Management and Firm Dynamism
By: Nicholas Bloom, Jonathan S. Hartley, Raffaella Sadun, Rachel Schuh and John Van Reenen
We show better-managed firms are more dynamic in plant acquisitions, disposals, openings and closings in U.S. Census and international data. Better-managed firms also birth better-managed plants, and improve the performance of the plants they acquire. To explain these... View Details
Keywords: Management Practices; Productivity; Management Practices and Processes; Mergers and Acquisitions; Competition; Business or Company Management; Performance Productivity
Bloom, Nicholas, Jonathan S. Hartley, Raffaella Sadun, Rachel Schuh, and John Van Reenen. "Management and Firm Dynamism." Harvard Business School Working Paper, No. 25-052, April 2025.
- Research Summary
Managing sustainability in supply chains
I am examining codes of conduct, management process standards, and government voluntary programs that address environmental and labor issues, seeking to understand what enables some of these programs to actually deliver on their promise of distinguishing organizations... View Details
- 11 Oct 2016
- Working Paper Summaries
Corporate Purpose and Financial Performance
- 10 Feb 2011
- Keynote Speech
Performance vs. Compliance: A Global Leader's Guide to Managing Business Conduct
By: Lynn S. Paine
- June 2010 (Revised November 2013)
- Case
Momentive Performance Materials, Inc.
By: Victoria Ivashina and David Scharfstein
After nearly violating its loan covenants in 2009, Momentive Performance Materials, backed by its financial sponsor Apollo Global Management, took a variety of actions to restructure its debt. The restructuring steps included an open market repurchase of publicly held... View Details
Ivashina, Victoria, and David Scharfstein. "Momentive Performance Materials, Inc." Harvard Business School Case 210-081, June 2010. (Revised November 2013.)
- December 2013
- Article
How Google Sold Its Engineers on Management
By: David A. Garvin
High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
Keywords: Organizational Behavior; Human Resource Management; Managing Change; Organizational Change; Analytics; Management; Leadership; Human Resources; Talent and Talent Management
Garvin, David A. "How Google Sold Its Engineers on Management." R1312D. Harvard Business Review 91, no. 12 (December 2013): 74–82.
- Article
Diversity and Team Performance in a Kenyan Organization
By: Benjamin Marx, Vincent Pons and Tavneet Suri
We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within... View Details
Keywords: Ethnic Diversity; Organizational Behavior; Labor Management; Groups and Teams; Diversity; Performance
Marx, Benjamin, Vincent Pons, and Tavneet Suri. "Diversity and Team Performance in a Kenyan Organization." Art. 104332. Journal of Public Economics 197 (May 2021).
- April 2013 (Revised October 2013)
- Case
Google's Project Oxygen: Do Managers Matter?
By: David A. Garvin, Alison Berkley Wagonfeld and Liz Kind
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
Garvin, David A., Alison Berkley Wagonfeld, and Liz Kind. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Case 313-110, April 2013. (Revised October 2013.)
- 06 Nov 2008
- Conference Presentation
Quality Management & Job Quality: How ISO 9001 Affects Employees & Employers
The Impact of Scheduling Fairness on Employee Turnover
Employee turnover remains one of the most persistent challenges across industries, with the leisure and hospitality sector experiencing some of the highest quit rates in the United States. This issue is particularly pronounced in restaurants, where the average... View Details