Show Results For
- All HBS Web
(1,891)
- Faculty Publications (139)
Show Results For
- All HBS Web
(1,891)
- Faculty Publications (139)
- 2009
- Chapter
Creating Superior Customer Value in a Connected World
- March 2006 (Revised February 2007)
- Case
Massive Incorporated (A)
- January 2006 (Revised March 2010)
- Case
Peer-to-Peer File Sharing and the Market for Digital Information Goods
- June 2002 (Revised October 2005)
- Case
Inside Intel Inside
- October 2001
- Case
Meg Whitman and eBay Germany
- September 1996 (Revised April 1997)
- Case
GO Corporation
- Research Summary
Branding in Digital and Social Media
- Forthcoming
- Article
Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap
- Research Summary
Current Research
Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.
Professor John’s work has been published in leading... View Details
- Teaching Interest
Harvard Business Analytics Program: Operations and Supply Chain Management
- Research Summary
Overview
- Research Summary
Overview
- Research Summary
Overview
- Research Summary
Overview
- Research Summary
Research Summary
There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details
- Teaching Interest
The Business of Entertainment, Media, and Sports (MBA)
- Research Summary
The Unexpected Effects of Workplace Connectivity
While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- Research Summary
Workforce Change
This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details
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