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Jana Kierstead | About

Executive Director, Jana leads a team of over 300 full-time professionals who manage the lifelong relationship students have with the School, from admissions and financial aid to student life and career View Details

14 Jul 2008
Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

school system—and to take action to improve it. There has been much work to do, as Harvard Business School's Stacey Childress details in two case studies. According to Childress, "The New Orleans public school district was already in crisis before Katrina due to... View Details

Keywords: by Sarah Jane Gilbert; Education

October 2016
Case

The Quiet Ascension of LA Fitness

By: John R. Wells and Gabriel Ellsworth

In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details

Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles

01 Jun 2024
News

Quantum Leap

will prove vastly superior to classical computers at complex, resource-intensive tasks like training AI systems, optimizing supply chains, or designing airplanes and automobiles. According to Kumar, many financial View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

21 Apr 2009
First Look

First Look: April 21, 2009

Financial Literacy, Financial Decisions, and the Demand for Financial Services: Evidence from India and Indonesia Authors:Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why... View Details

Keywords: Martha Lagace

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

response services by connecting customers’ distributed energy resource assets (DERs) to every wholesale electricity market in North America. The Product Partnerships team is responsible for conducting market research for partnership... View Details

February 2018 (Revised August 2019)
Case

The Rise Fund: TPG Bets Big on Impact

By: Vikram S. Gandhi, Caitlin Reimers Brumme and Sarah Mehta

It is March 2017, and TPG, a global alternative investment firm with $74 billion assets under management, has recently launched its inaugural impact-investing fund—the $2 billion Rise Fund. In an effort to “take the religion out of impact investing,” Maya Chorengel,... View Details

Keywords: Impact Investing; Impact Measurement; Equity; Investment; Measurement and Metrics; Financial Services Industry; California; San Francisco

August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Japan

09 Dec 2008
First Look

First Look: December 9, 2008

supplement: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=208125 China's Financial Markets: 2007 Harvard Business School Note 208-147 Provides an overview of capital markets in mainland China in 2007,... View Details

Keywords: Martha Lagace

05 Jun 2009
What Do You Think?

What Does Slower Economic Growth Really Mean?

with these projections. But they suggest that it's time that we ask whether we have been using the right measures for growth. First, when we speak of growth, it usually refers to growth in gross domestic product, the value of all goods and View Details

Keywords: by Jim Heskett; Financial Services; Financial Services; Financial Services

Profile

Maha Malik

View Video Born and raised in Islamabad by two parents actively involved in the public sphere—her mother worked at the Ministry of Labor and Manpower, her father at the World Bank—Maha Malik (MPP/MBA 2019) appreciated politics at the most fundamental level possible: in... View Details

Keywords: Financial Services; Financial Services

08 Jun 2020
Working Paper Summaries

Loan Types and the Bank Lending Channel

Keywords: by Victoria Ivashina, Luc Laeven, and Enrique Moral-Benito; Financial Services

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

No IPO in recent memory has received as much negative pre-public publicity as WeWork, which provides shared workspaces and services for startups and other enterprises. The outpouring of criticism has focused on a number of items including... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Financial Services

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

returns to labor, and relationships with customers (producing loyalty and customer "ownership") as well as innovation and financial performance. If the organization doesn't measure up on these dimensions over some extended... View Details

Keywords: by Sean Silverthorne

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

compared to Kmart. (The other companies in their quad were Target and the Limited.) Both companies were in roughly the same financial shape in 1986, but Dollar General grew steadily, showing healthy profits year after year. Meanwhile,... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

01 Jun 2023
News

Curb Appeal

modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” Not screwing things up is pretty much her mandate. Tisch was sworn into office at a challenging time: The coronavirus... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

January 2014 (Revised October 2014)
Case

Andreessen Horowitz

By: Thomas R. Eisenmann and Liz Kind

Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'... View Details

Keywords: Business Model; Venture Capital; Disruption; Entrepreneurship; Industry Structures; Financial Services Industry; California