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  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

"Trust requires reciprocity." Mike Beer suggested that managers succeed by "inviting honest, collective and public conversations," in the process "making themselves vulnerable." Bob Lee added that "Trust... View Details
Keywords: by James Heskett
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

promising successes on the world’s battlefields as they pursue long-term success. “You don’t want to copy and paste the strategy and tactics” from one war to the next, says Malhotra, the Eli Goldston Professor of Business Administration.... View Details
Keywords: by Lane Lambert
  • December 2010
  • Article

Organizing the In-between: The Population Dynamics of Network-weaving Organizations in the Global Interstate Network

By: Paul Ingram and Magnus Thor Torfason
This article examines the population dynamics and viability of network weavers, which are organizations that provide network relations for others. An analysis of the population dynamics of the intergovernmental organizations (IGOs) that are the basis of the interstate... View Details
Keywords: Networks; Organizations; Demographics; Relationships; Globalization; Economics; Conflict and Resolution; Value; Lawfulness; Competition
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  • 08 May 2007
  • First Look

First Look: May 8, 2007

problems that it presents to government officials and to business leaders in developed countries and in the developing world. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707015 Latvia: Economic View Details
Keywords: Martha Lagace
  • Web

FAQ - Alumni

giving—using HBS’s secure online giving form —saves donors time and postage costs. It also allows HBS to process gifts more quickly so that the funds can be put to use almost immediately. How can I set up a recurring gift? Use our secure... View Details
  • April 2016 (Revised June 2017)
  • Teaching Note

Dollar General Bids for Family Dollar

By: Jonas Heese, Paula A. Price and Suraj Srinivasan
In spring 2015, Dollar General CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market leader in the U.S. discount retail world. Dollar General operated over 11,500... View Details
Keywords: Dollar General; Family Dollar; Dollar Tree; Antitrust; Board Of Directors; Activist Investors; Federal Trade Commission; Acquisition; Valuation; Corporate Strategy; Retail Industry
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  • May 1998
  • Article

Market Structure, Innovation and Vertical Product Differentiation

By: Shane Greenstein and Garey Ramey
We reassess Arrow's (1962) [Economic Welfare and the Allocation of Resources for Invention, in NBER, The Rate and Direction of Innovative Activity (Princeton University Press, Princeton NJ)] results concerning the effect of market structure on the returns from process... View Details
Keywords: Product; Market Design; Innovation and Invention; Monopoly; Competition
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  • July 2010
  • Supplement

Marketing Analysis Toolkit: Pricing and Profitability Analysis (CW)

By: Thomas J. Steenburgh and Jill Avery
Pricing is one of the most difficult decisions marketers make and the one with the most direct and immediate impact on the firm's financial position. This toolkit will introduce the fundamental terminology and calculations associated with pricing and profitability... View Details
Keywords: Management Analysis, Tools, and Techniques; Marketing Strategy; Decisions; Strategic Planning; Price; Partners and Partnerships; Cost; Demand and Consumers; Revenue; Profit; Mathematical Methods; Measurement and Metrics
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  • Web

Financial Accounting Online Course | HBS Online

principles and recognize the impact of judgment and bias on financial statements and accounting practices. Highlights Deferrals Inventory Mahindra: Loan Process Show Hide Details Concepts Accruals and Deferrals Inventory Long-Lived Assets... View Details
  • June 2024
  • Article

Rationalizing Outcomes: Interdependent Learning in Competitive Markets

By: Anoop R. Menon and Dennis Yao
In this article we use simulation models to explore interdependent learning in competitive markets. Such interactions require attention to both the mental representations held by the management of the focal firm as well as the beliefs of that management about the... View Details
Keywords: Mental Models; Strategic Interactions; Rationalization; Explanation-based View; Competition
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  • Article

Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe
This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
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  • 11 Oct 2016
  • First Look

October 11, 2016

to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and because context is crucial, needed fixes in organizational... View Details
Keywords: Sean Silverthorne
  • January 2005 (Revised November 2009)
  • Case

Tata Consultancy Services

By: Rohit Deshpande and Seth Schulman
As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer... View Details
Keywords: Initial Public Offering; Job Cuts and Outsourcing; Labor; Competitive Strategy; Information Technology; Consulting Industry; India; United States
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  • Web

Winners & Runners-Up | New Venture Competition

Runner-Up Vertically integrated tomato processing company. Business Track, 2013 Tauros Engineering Adrian Ross Alison Flatau David Flatau Tyler Flatau Business Track Winner Tauros Engineering is commercializing a revolutionary technology... View Details
  • March 2025
  • Case

Taylor Guitars: Making Employee Ownership Work the Taylor Way

By: Dennis Campbell, Petros Kusmu and Stacy Straaberg
In 2013, guitar manufacturer Taylor Guitars’ co-founders Bob Taylor and Kurt Listug were considering several exit options including selling to a competitor or to a private equity firm. The co-founders decided, instead, to embark on a seven-year process to transfer 100%... View Details
Keywords: Business Exit or Shutdown; Communication Strategy; Announcements; Decisions; Music Entertainment; Values and Beliefs; Borrowing and Debt; Geographic Location; Global Range; Governance; Employee Stock Ownership Plan; Management Style; Organizational Culture; Organizational Structure; Private Ownership; Business Strategy; Management Succession; Transition; Employee Ownership; Performance; Manufacturing Industry; Entertainment and Recreation Industry; United States; California; San Diego; Mexico; Netherlands
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  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

as complicated local etiquette, obscured decision-making processes, and heavy reliance on interpersonal relationships instead of legal instruments all add to the complexities of Sino-foreign business negotiations and can make the process... View Details
Keywords: Martha Lagace
  • April 1994 (Revised January 1995)
  • Case

StarKist (A)

By: Richard H.K. Vietor and Forest L. Reinhardt
Set in April 1990, this case focuses on H.J. Heinz and its subsidiary, StarKist, the largest producer of canned tuna in the United States. During the 1980s, the public became increasingly concerned about tuna fishing practices that killed dolphins. StarKist was the... View Details
Keywords: Business Subsidiaries; Decision Choices and Conditions; Laws and Statutes; Management Teams; Brands and Branding; Environmental Sustainability; Competition; Mexico; United States
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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

a decision was made to invest about $200 million in a strategy to build motorcycles in Thailand for export to Europe. Annual savings of $65 to $75 million were expected from the move. In part, this decision was prompted by the imposition... View Details
Keywords: by James Heskett; Auto
  • Web

Advisory Board - Entrepreneurship

the chief architect of Kiva's game-changing product vision. Prior to Kiva, Mick worked on a business process team at Webvan designing a next generation distribution strategy for grocery home delivery, during... View Details
  • 17 Mar 2015
  • First Look

First Look: March 17

of intermediaries create safe "money-like" claims, they go about this in different ways. Traditional banks create money-like claims by holding illiquid fixed-income assets to maturity, and they rely on deposit insurance and costly equity capital to support... View Details
Keywords: Sean Silverthorne