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  • All HBS Web  (2,139)
    • News  (512)
    • Research  (1,290)
    • Events  (20)
    • Multimedia  (22)
  • Faculty Publications  (722)
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  • September 2023
  • Article

Measuring Time Use in Rural India: Design and Validation of a Low-Cost Survey Module

By: Erica Field, Rohini Pande, Natalia Rigol, Simone Schaner, Elena Stacy and Charity Troyer Moore
Time use data can help us understand individual labor supply choices, especially for women who often provide unpaid care and home production. Although enumerator-assisted diary-based time use data collection is suitable for low-literacy populations, it is costly and... View Details
Keywords: Time Use; Measurement and Metrics; Gender; Labor
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Field, Erica, Rohini Pande, Natalia Rigol, Simone Schaner, Elena Stacy, and Charity Troyer Moore. "Measuring Time Use in Rural India: Design and Validation of a Low-Cost Survey Module." Journal of Development Economics 164 (September 2023): 103105.
  • December 2016
  • Article

A Novel Survey to Examine the Relationship between Health IT Adoption and Nurse-Physician Communication

By: A Jay Holmgren, Eric Pfeifer, Milisa Manojlovich and Julia Adler-Milstein
Citation
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Holmgren, A Jay, Eric Pfeifer, Milisa Manojlovich, and Julia Adler-Milstein. "A Novel Survey to Examine the Relationship between Health IT Adoption and Nurse-Physician Communication." Applied Clinical Informatics 7, no. 4 (December 2016): 1182–1201.
  • Article

Lack of Shared Decision Making in Cancer Screening Discussions: Results from a National Survey

By: Richard M. Hoffman, Joanne G. Elmore, Kathleen M. Fairfield, Bethany S. Gerstein, Carrie A. Levin and Michael P. Pignone
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Hoffman, Richard M., Joanne G. Elmore, Kathleen M. Fairfield, Bethany S. Gerstein, Carrie A. Levin, and Michael P. Pignone. "Lack of Shared Decision Making in Cancer Screening Discussions: Results from a National Survey." American Journal of Preventive Medicine 47, no. 3 (September 2014): 251–259.
  • summer 1992
  • Article

Cross-country Differences in the Cost of Capital: A Survey and Evaluation of Recent Empirical Studies

By: W. C. Kester and T. A. Luehrman
Keywords: Cost; Capital
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Kester, W. C., and T. A. Luehrman. "Cross-country Differences in the Cost of Capital: A Survey and Evaluation of Recent Empirical Studies." Continental Bank Journal of Applied Corporate Finance 5, no. 2 (summer 1992): 29–41.
  • August 2023
  • Article

Surveying the Landscape of Labor Market Threat Perceptions from Migration: Evidence from Attitudes toward Sub-Saharan African Migrants in Morocco

By: Matt Buehler, Kristin E. Fabbe and Eleni Kyrkopoulou
Morocco, once primarily known as a country of emigration and transit to Europe, has become a destination country for migrants, the majority of whom are from sub-Saharan Africa. Using an original nationally representative survey of 2,700 respondents, together with data... View Details
Keywords: Migration; North Africa; Morocco; Sub-Saharan African Migrants; Middle East; Immigration; Perception; Developing Countries and Economies; Labor; Morocco
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Buehler, Matt, Kristin E. Fabbe, and Eleni Kyrkopoulou. "Surveying the Landscape of Labor Market Threat Perceptions from Migration: Evidence from Attitudes toward Sub-Saharan African Migrants in Morocco." ILR Review 76, no. 4 (August 2023): 748–773.
  • 29 Jul 2020
  • Working Paper Summaries

What Jobs Are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys

Keywords: by Alexander Bartik, Zoë Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton
  • September 14, 2021
  • Article

Pandemic Has Sped Up Pace that Some Work Skills Become Obsolete by 70 Percent, Survey Finds

By: Boris Groysberg and Katherine Connolly Baden
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Groysberg, Boris, and Katherine Connolly Baden. "Pandemic Has Sped Up Pace that Some Work Skills Become Obsolete by 70 Percent, Survey Finds." Newsweek (September 14, 2021).
  • May 2013
  • Article

Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys

By: James Merlino and Ananth Raman
The Cleveland Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of patient-satisfaction surveys,... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Health Industry; Cleveland
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Merlino, James, and Ananth Raman. "Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction Surveys." Harvard Business Review 91, no. 5 (May 2013): 108–116.
  • 15 Jan 2013
  • Working Paper Summaries

The Promise of Positive Optimal Taxation: A Generalized Theory Calibrated to Survey Evidence on Normative Preferences Explains Puzzling Features of Policy

Keywords: by Matthew Weinzierl
  • Article

Do Post-menopausal Women Provide More Care to Their Kin?: Evidence of Grandparental Caregiving from Two Large-scale National Surveys

By: Marlise Hofer, Hanne Collins, Gita D. Mishra and Mark Schaller
Drawing on the logical principles of life-history theory, it may be hypothesized that—compared to pre-menopausal women—post-menopausal women will spend more time caring for grandchildren and other kin. This hypothesis was tested in two studies, on results obtained from... View Details
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Hofer, Marlise, Hanne Collins, Gita D. Mishra, and Mark Schaller. "Do Post-menopausal Women Provide More Care to Their Kin?: Evidence of Grandparental Caregiving from Two Large-scale National Surveys." Evolution and Human Behavior 40, no. 4 (July 2019): 355–364.
  • October 2013
  • Article

Barriers to Completion of Patient Reported Outcome Measures

By: Elizabeth H. Schamber, Steven K. Takemoto, Kate Eresian Chenek and Kevin J. Bozic
Patient Reported Outcomes Measures (PROMs) are commonly used in total joint arthroplasty (TJA) to assess surgical outcomes. However certain patient populations may be underrepresented due to lower survey completion rates. The purpose of this study is to evaluate... View Details
Keywords: Patient Reported Outcome Measures; PROM; Total Joint Arthroplasty; Hip; Knee; Electronic Survey; Equality and Inequality; Demographics; Surveys; Health Care and Treatment; Health Industry
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Schamber, Elizabeth H., Steven K. Takemoto, Kate Eresian Chenek, and Kevin J. Bozic. "Barriers to Completion of Patient Reported Outcome Measures." Journal of Arthroplasty 28, no. 9 (October 2013).
  • 1988
  • Other Unpublished Work

The Critical Path to Starting a Technology-based Enterprise in Israel: Findings and Recommendations from a Survey of 47 Technology-based Entrepreneurial Firms

Keywords: Technology; Entrepreneurship; Technology Industry; Israel
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Isenberg, Daniel J. "The Critical Path to Starting a Technology-based Enterprise in Israel: Findings and Recommendations from a Survey of 47 Technology-based Entrepreneurial Firms." Technion Entrepreneurial Associates, 1988. (manuscript.)
  • September 2015 (Revised March 2025)
  • Technical Note

FIELD Global Capstone: Developing Customer Empathy

By: Jill Avery
The Design Thinking process begins with empathizing with potential customers. Empathizing, being aware of, interpreting, and understanding the thoughts of others, as well as being able to vicariously experience them oneself, requires the careful and deliberate study of... View Details
Keywords: Market Research; Design Thinking; Customer Behavior; Ethnography; Interviews; Surveys; A/B Testing; Experimentation; Marketing; Customer Focus and Relationships; Consumer Behavior; Demand and Consumers
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Avery, Jill. "FIELD Global Capstone: Developing Customer Empathy." Harvard Business School Technical Note 316-082, September 2015. (Revised March 2025.)
  • 2025
  • Working Paper

How Do Voters Respond to Cues by Charismatic Leaders? Evidence from Brazil

By: Paula Rettl
While elite-cue effects on public opinion are well-documented, questions remain as to when and why voters use elite cues to inform their opinions and behaviors. This study contributes to answer these questions by testing whether voters react to cues by charismatic... View Details
Keywords: Elites; Public Engagement; Politics; Political Affiliation; Political Campaigns; Political Influence; Political Leadership; Political Economy; Survey Research; COVID-19; COVID-19 Pandemic; COVID; Cognitive Psychology; Cognitive Biases; Political Elections; Voting; Power and Influence; Identity; Behavior; Latin America; Brazil
Citation
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Rettl, Paula. "How Do Voters Respond to Cues by Charismatic Leaders? Evidence from Brazil." Harvard Business School Working Paper, No. 24-022, October 2023. (Revised June 2025.)
  • 2013
  • Article

How Concentrated Is the U.S. Advertising and Marketing Services Industry? Myth vs. Reality

By: Alvin J. Silk and Charles King III
We analyze changes in concentration levels in the U.S. Advertising and Marketing Services industry using data from the U.S. Census Bureau's quinquennial Economic Census and the Service Annual Survey. These data, heretofore largely ignored, allow us to redress some of... View Details
Keywords: Concentration Levels; Data; U.S. Census Bureau’s Quinquennial Economic Census And The Service Annual Survey; Measurement Problems; Herfindahl-Hirschman Index; Concentration Ratios; Advertising; Advertising Industry; North and Central America
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Silk, Alvin J., and Charles King III. "How Concentrated Is the U.S. Advertising and Marketing Services Industry? Myth vs. Reality." Journal of Current Issues & Research in Advertising 34, no. 1 (2013): 166–193.
  • June 2014
  • Teaching Note

Lit Motors

By: Thomas Eisenmann
In mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim, had started the company to design and manufacture an efficient electric 2-wheeled... View Details
Keywords: Lean Startup; Prototyping; Electric Vehicle; Urban Vehicle; Customer Test; Gyroscope; Entrepreneurs; Development Stage Enterprises; Creativity; Disruptive Technologies; Consumer Surveys; Market Segmentation; Manufacturing Costs; Entrepreneurship; Auto Industry; United States; California
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Eisenmann, Thomas. "Lit Motors." Harvard Business School Teaching Note 814-120, June 2014.
  • December 2012 (Revised November 2014)
  • Case

Lit Motors

By: Thomas R. Eisenmann and Alex Godden
In mid-2012 Lit Motors had created both engineering and design prototypes and conducted initial customer tests on less than $750,000 of investment. Lit Motors' founder, Daniel Kim, had started the company to design and manufacture an efficient electric 2-wheeled... View Details
Keywords: Lean Startup; Prototyping; Electric Vehicle; Urban Vehicle; Customer Tests; Gyroscope; Entrepreneurs; Development Stage Enterprises; Creativity; Disruptive Technologies; Consumer Surveys; Market Segmentation; Manufacturing Costs; Entrepreneurship; Auto Industry; United States; California
Citation
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Eisenmann, Thomas R., and Alex Godden. "Lit Motors." Harvard Business School Case 813-079, December 2012. (Revised November 2014.)
  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

phone, I began to wonder whether it was déjà vu or whether things really have changed. Recent Gallup survey results indicate that US employee engagement is “in a slump—but it’s particularly deep for younger workers” and “In 2023,... View Details
Keywords: by James Heskett
  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So, comparing its results to those... View Details
Keywords: by Robert S. Kaplan; Service
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