Publications

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01 Jun 2005
News

Bringing Hope to a Violent Land

more management training, I could better help those organizations,” Van Gerpen recalls. “I was drawn to HBS because it seemed to recognize the importance of the nonprofit sector.” After graduating, she... View Details

Keywords: Garry Emmons; UNICEF; nonprofit; Social Assistance; Health, Social Assistance

March 2007 (Revised April 2007)
Case

Micro Insurance Agency: Helping the Poor Manage Risk

By: Michael Chu and Jean Hazell

The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries... View Details

Keywords: Developing Countries and Economies; Cost Management; Microfinance; Globalization; Growth and Development Strategy; Risk Management; Infrastructure; Nonprofit Organizations; Competition; Financial Services Industry; Africa; Asia; Latin America

01 Mar 2013
News

Bringing It Back Home

Image by C.J. Burton Since the Strategic Perspectives in Nonprofit Management (SPNM) program was launched at HBS 17 years ago, it has provided nonprofits with something they... View Details

Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Dec 2004
News

Clubs Offer Popular Management Programs

For thirteen weeks last year, Kelli Socarras got a taste of life as an HBS student. She read two case studies each week, debated management solutions in class, and learned from top executives in a wide range of industries. She... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

Web

Podcasts - Managing the Future of Work

up-skilling imperative in the face growing polarization. Redrawing the map to tech careers: Per Scholas CEO Plinio Ayala on skills, mobility, and AI 09 APR 2025 | Managing the Future of Work After decades preparing workers from... View Details

20 Feb 2014
News

Managing the World’s Trouble Spots

long-term solutions to fundamental problems. In Haiti, a recycling program built to reduce flooding from clogged canals has helped to reduce cholera transmissions and create sustainable jobs. In Brazil, a business consortium is providing a group of proven View Details

Keywords: Jill Radsken

September 2015 (Revised June 2017)
Case

Futbol Club Barcelona

By: Anita Elberse

In June 2015, FC Barcelona president Josep Bartomeu sees his team lift the UEFA Champions League trophy, completing an impressive trophy haul in the 2014-2015 season. Unique for a club of its caliber, five of the starting eleven are products of FC Barcelona's youth... View Details

Keywords: Superstar; Talent; Talent Development And Retention; Talent Management; Marketing; Strategy; General Management; Nonprofit; Marketing Strategy; Talent and Talent Management; Entertainment; Media; Competitive Advantage; Sports; Sports Industry; Entertainment and Recreation Industry; Barcelona

February 2017
Teaching Note

The Tate's Digital Transformation

By: Jill Avery

John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details

01 Jun 2005
News

Better than Cash

area, having served more than 250 nonprofits and providing consulting services worth approximately $1.5 million annually, says HBSA/NC president Sean Jacobsohn (MBA ’98). Nonprofits across the country are... View Details

Keywords: Margie Kelley; CAP; HBS; nonprofits; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Dec 1998
News

Managing the Business of Life

interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they are View Details

Web

Summer Venture in Management | MBA

Summer Venture in Management The Summer Venture in Management Program is an educational program designed to increase opportunity in business education for high-potential college students making an impact in... View Details

March 2018
Case

GiveDirectly

By: John Beshears, Joshua Schwartzstein, Tiffany Y. Chang and Brian J. Hall

How should nonprofits design compensation systems to attract and retain talent? GiveDirectly is a respected charitable organization with an unconventional approach. Instead of spending on traditional aid programs in areas such as health care and food access in... View Details

Keywords: Nonprofits; Charity; Effective Altruism; International Aid; Compensation; Goals; Bonuses; Incentives; GiveDirectly; Compensation and Benefits; Motivation and Incentives; Goals and Objectives; Recruitment; Philanthropy and Charitable Giving

July 2017 (Revised September 2017)
Case

Sampark Foundation: Transforming Primary Education in India

By: V. Kasturi Rangan and Shweta Bagai

Founders Vineet and Anupama Nayar had rapidly scaled their foundation to reach 3 million primary school children (grades 1 to 3) in two states with math and English programs. Their goal was to reach 10 million children by 2025 and completely spend down the $100 million... View Details

Keywords: Nonprofit Management; K-12 Education; Frugal Innovation; Government Partnership; Impact; Developing Countries; Education; Decision Choices and Conditions; Growth and Development Strategy; Business and Government Relations; Outcome or Result; India

Web

About the Project - Managing the Future of Work

tap opportunities to attract, retain, and improve the productivity of their human assets. And they must do so in partnership with policymakers, educators, and nonprofits as well as in collaboration with other companies. Tackling the... View Details

Web

Faculty & Researchers - Managing the Future of Work

HBS community. Susie began her career as a journalist in Washington State and worked in product and project management at nonprofit and political organizations in Chicago and Washington, D.C. She holds a... View Details

06 Jul 2020
Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit Power of Corporate Culture How an... View Details

Keywords: by Michael Blanding; Retail; Service; Financial Services

2014
Article

The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations

By: Alnoor Ebrahim, Julie Battilana and Johanna Mair

We examine the challenges of governance facing organizations that pursue a social mission through the use of market mechanisms. These hybrid organizations, often referred to as social enterprises, combine aspects of both charity and business at their core. In this... View Details

Keywords: Governance; Hybrid Organizations; Nonprofit; Performance Measurement; Legal Form; Agency Theory; Stakeholder Management; Mission and Purpose; Social Enterprise; Corporate Accountability