Publications

27 May 2009
First Look

First Look: May 27, 2009

industry and services. Although each Mubadala investment is supposed to earn large returns, the strategy balances financial against "strategic" returns. ADIA and Mubadala are the institutional architecture to manage the wealth... View Details

Keywords: Martha Lagace

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General Management Awards & Honors - Faculty & Research

Department of Health Care Policy at Harvard Medical School. Regina E. Herzlinger : Named one of the 40 Smartest People in Healthcare by Becker’s Hospital Review in 2014. Regina E. Herzlinger : Received the 2014 Beatrice D. Ellerin Award from the HBS Health View Details

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Research - Health Care

Faculty John Beshears Negotiation, Organizations & Markets Amitabh Chandra Technology and Operations Management Leemore S. Dafny General Management Srikant M. Datar Amy C. Edmondson Technology and Operations Management Susanna Gallani View Details

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The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

artists in the 1920s and ’30s the ability to achieve extraordinary nuances in gradations of tone, texture, and saturation. Related industries responded, and by the end of the 1920s photographers could choose from a broad range of paper... View Details

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

thing? If the ratings are capturing real quality, then that's a force for good. To the extent that there is gaming or nonrepresentative views, that's a problem. The onus is on the review industry to change that." “If the ratings are... View Details

Keywords: by Michael Blanding; Food & Beverage

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

Scenario 1: The Overcapacity M&a A great many mergers and acquisitions occur in industries that have substantial overcapacity; these tend to be older, capital-intensive sectors. Overcapacity accounts for... View Details

Keywords: by Joseph L. Bower

16 Dec 2020
Blog Post

My HBS Student Loan Story: Ina Foalea (MBA 2018)

MBA, you are likely thinking about what repayment might look like post-graduation. HBS graduates pursue careers in a variety of industries and positions around the world. With a median starting salary of $148,750, and median signing bonus... View Details

July 1997 (Revised September 2004)
Case

Depreciation at Delta Air Lines and Singapore Airlines (A)

By: William J. Bruns Jr. and Jeremy Cott

Depreciation policies at Delta Air Lines and Singapore Airlines are compared and contrasted against a summary of operating data from each airline. Questions focus attention on differing depreciation policies. View Details

Keywords: Cost Accounting; Policy; Financial Statements; Air Transportation Industry

Fast Answer

Compensation by Industry/Position/Location

Includes bonus information, anonymous salary information, and revised industry definitions. Business Insider Searchable database of the last three years of salary disclosures, collected from the USCIS website, curated to a range of... View Details

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1929: The Great Crash - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

the 1920s Research Links Site Credits 1929: The Great Crash Unique historical materials in Harvard University collections throw light on the role of the regional exchanges in the stock market crash of 1929, and the regulation of the securities View Details

29 May 2018
First Look

New Research and Ideas, May 29, 2018

February 2018 Journal of Accounting & Economics Bank CEO Materialism: Risk Controls, Culture and Tail Risk By: Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith Abstract—We investigate how the prevalence of materialistic... View Details

Keywords: Dina Gerdeman

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

the bottom. What were they doing differently? A: The Vision and Fusion teams presented a fascinating contrast, partly because they were in the same industry (chemicals) and were working on similar projects. The leader of the vision team,... View Details

Keywords: by Martha Lagace

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies... View Details

Keywords: by Benson Shapiro

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current performance on a critical... View Details

Keywords: by Robert S. Kaplan; Service

October 2012 (Revised July 2013)
Case

Olympus (A)

By: Jay W. Lorsch, Suraj Srinivasan and Kathleen Durante

As 2012 approached, the woes of the financial crisis seemed to be fading, companies were resuming business as usual, and some of the scrutiny on corporate governance practices began to recede as well. That is until another major financial scandal emerged in Japan in... View Details

Keywords: Accounting; Corporate Governance; Electronics Industry; Electronics Industry; Japan

July 2022 (Revised January 2025)
Case

Call of Fiduciary Duty: Microsoft Acquires Activision Blizzard

By: Jonas Heese, Joseph Pacelli and James Barnett

In January 2022, Microsoft announces its acquisition of the video game company Activision Blizzard, in a deal valued at $68.7 billion, which would make Microsoft the world’s third largest video game company. The deal came as Activision Blizzard faced gender pay... View Details

Keywords: Accounting; Goodwill Accounting; Analysis; Decision Making; Talent and Talent Management; Games, Gaming, and Gambling; Ethics; Leadership; Risk and Uncertainty; Mergers and Acquisitions; Lawsuits and Litigation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; North America; California

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details