Publications

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

Innovation & Inspiration for Sustainable Product Design Arla Foods: How Sustainable Can A Dairy Company Be? Novo Nordisk Amager Bakke: A Look into the Future of Waste Incineration Maersk’s Journey to... View Details

Profile

Jean Luo

After two years with Goldman Sachs, Jean Luo landed the kind of job millions dream of: developing games as a product manager at Zynga. “I really enjoyed being a PM; it's like being a mini-general manager with your own P&L. I loved the... View Details

Keywords: Financial Services; Tech

May 2025
Case

Boutiqaat: Influencing Retail in MENA

By: Juan Alcacer and Noor Al Qadhi

Boutiqaat, a Kuwait-based e-commerce platform, scaled an influencer-driven beauty retail model across MENA and now faces critical strategic choices about offline expansion and globalization. Founded in 2015, Boutiqaat combined social commerce, localized logistics, and... View Details

Keywords: Emerging Markets; Digital Strategy; Growth and Development; Expansion; Distribution Channels; Global Strategy; Business Model; Market Design; Beauty and Cosmetics Industry; Retail Industry; Kuwait; Saudi Arabia; Middle East; North Africa

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

communicated to workers what actions had been taken. The 20 hospitals identified 1,732 safety-related problems in areas such as facility design and maintenance, equipment and supplies, communication, staffing, and medication issues. On... View Details

Keywords: by Julia Hanna; Health

Web

Strategy Curriculum - Faculty & Research

and how to sustain competitive advantage. How to generate superior value for customers by designing the optimum configuration of the product mix and functional activities. How to balance the opportunities... View Details

Fast Answer

Financial databases: certification and training

Certification: This is a foundational certification covering core functionality within Datastream, designed to get you started The Datastream Certification allows you to demonstrate your knowledge of a View Details

December 2019
Supplement

The Business of Pain: Johnson & Johnson and the Promise of Opioids (B)

By: Erik Snowberg, Trevor Fetter and Amy W. Schulman

This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details

Keywords: Opioids; Addiction; Business and Stakeholder Relations; Product Launch; Ethics; Society; Pharmaceutical Industry

15 Sep 2015
First Look

September 15, 2015

pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time discounts on designer apparel and accessories. One of the retailer's main challenges is pricing and... View Details

Keywords: Sean Silverthorne

December 2018
Case

Choosy

By: Jeffrey J. Bussgang and Julia Kelley

Founded in 2017, Choosy is a data-driven fashion startup that uses algorithms to identify styles trending on social media. After manufacturing similar items using a China-based supply chain, Choosy sells them to consumers through its website and social media pages.... View Details

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and training costs; and higher View Details

Keywords: by Sean Silverthorne

01 Mar 2019
News

The Burden Legacy

reforms. Burden Hall was made possible by the Burden family, leaders in business and the arts. A big space designed for big moments, it became the focal point of community life at HBS. In the fall of 2017, after 46 eventful years, Burden... View Details

Keywords: Linda Kush

September 2014 (Revised February 2017)
Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

practicing policies designed to increase inclusion and diversity, if not always equity, are more creative and productive than those that ignore such policies. Companies in the top quartile of gender and... View Details

Keywords: by James Heskett

16 Feb 2016
First Look

February 16, 2016

experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50573 2015 Shaping Entrepreneurial Mindsets: Innovation and Entrepreneurship in Leadership Development Design Thinking and Innovative Problem Solving By: Datar,... View Details

Keywords: Sean Silverthorne

August 2014 (Revised March 2015)
Case

Molycorp: Issuing the 'Happy Meal' Securities (B)

By: Benjamin C. Esty and E. Scott Mayfield

Molycorp, the Western hemisphere's only producer of rare earth minerals, was in the middle of a $1 billion capital expansion in its effort to become a vertically integrated supplier of rare earth minerals, oxides, and metals. After reporting lower than expected... View Details