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Show Results For

  • All HBS Web  (8,058)
    • People  (33)
    • News  (2,831)
    • Research  (3,258)
    • Events  (18)
    • Multimedia  (355)
  • Faculty Publications  (2,028)
← Page 56 of 8,058 Results →
  • Research Summary

Leadership & Values in Times of Instability

By: Ryan L. Raffaelli
Professor Raffaelli investigates the role of leaders within organizations and across industries during periods of upheaval and ambiguity. His work indicates the key role leaders play in driving and infusing values. He also connects leadership to meaning-making,... View Details
Keywords: Leadership; Values And Beliefs; Mission and Purpose
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W.  Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great Service View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 10 Feb 2020
  • Working Paper Summaries

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

Keywords: by Li Jiang, Maryam Kouchaki, Francesca Gino, Reihane Boghrati, and Leslie John

    Sandra J. Sucher

    Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

    Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels & motels; retail financial services; retailing; service industry
    • 2022
    • Book

    Win from Within: Build Organizational Culture for Competitive Advantage

    By: James Heskett
    There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to... View Details
    Keywords: Organizational Culture; Competitive Advantage; Organizational Change and Adaptation; Leadership
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    Heskett, James. Win from Within: Build Organizational Culture for Competitive Advantage. New York: Columbia University Press, 2022.
    • 22 Mar 2010
    • News

    Today's leadership style: collaborative

    • January 1988 (Revised January 2007)
    • Background Note

    Leading Change

    By: Michael Beer
    Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
    Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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    Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)
    • 05 Jul 2006
    • What Do You Think?

    How Important Is “Executive Intelligence” for Leaders?

    case. For example, Rowland Freeman opined, "Intelligence is of value, but more important is demonstrated common sense. Some of the most intelligent leaders I have known were failures at leadership." As Malvin Bernal put it,... View Details
    Keywords: by James Heskett
    • March–April 2023
    • Article

    You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way

    By: Lindy Greer, Francesca Gino and Robert Sutton
    The debate about the best way to lead has been raging for years: Should you empower your people and get out of their way, or take charge and push them to do great work? The answer, say the authors, is to do both. Their research shows that effective leaders routinely... View Details
    Keywords: Leadership Style; Groups and Teams; Organizational Structure
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    Greer, Lindy, Francesca Gino, and Robert Sutton. "You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way." Harvard Business Review 101, no. 2 (March–April 2023): 76–85.
    • March 2022 (Revised February 2024)
    • Case

    Applied Intuition: Powering Autonomy

    By: Andy Wu, Rocio Wu and Matt Higgins
    Applied Intuition, a leader in autonomous vehicle simulation software, has just closed on a $175 million round of Series D financing that values the four-year-old firm at $3.6 billion. With the immediate future secure, CEO Qasar Younis must now chart a strategic course... View Details
    Keywords: Autonomous Vehicles; Software; Strategy; Competitive Strategy; Growth and Development Strategy; Valuation; Auto Industry; Technology Industry; California; Detroit
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    Wu, Andy, Rocio Wu, and Matt Higgins. "Applied Intuition: Powering Autonomy." Harvard Business School Case 722-407, March 2022. (Revised February 2024.)
    • Article

    Leadership Is Associated with Lower Levels of Stress

    By: Gary D. Sherman, J. J. Lee, A.J.C. Cuddy, Jonathan Renshon, Christopher Oveis, James J. Gross and Jennifer S. Lerner
    As leaders ascend to more powerful positions in their groups, they face ever-increasing demands. This has given rise to the common perception that leaders have higher stress levels than non-leaders. But if leaders also experience a heightened sense of control—a... View Details
    Keywords: Stress; Cortisol; Control; Leadership; Emotions; Power and Influence
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    Sherman, Gary D., J. J. Lee, A.J.C. Cuddy, Jonathan Renshon, Christopher Oveis, James J. Gross, and Jennifer S. Lerner. "Leadership Is Associated with Lower Levels of Stress." Proceedings of the National Academy of Sciences 109, no. 44 (October 30, 2012): 17903–17907.
    • March 2024
    • Teaching Note

    CyberArk: Fearlessly Forward in a Digital World

    By: David B. Yoffie
    Teaching Note for HBS Case No. 724-382. CyberArk was a leader in privileged access management and was an emerging leader in security identity. This case explores strategies in cybersecurity and whether big bets are needed to become a global leader. View Details
    Keywords: Cybersecurity; Strategy
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    Yoffie, David B. "CyberArk: Fearlessly Forward in a Digital World." Harvard Business School Teaching Note 724-479, March 2024.

      Teresa M. Amabile

      Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details

      • 29 May 2024
      • News

      Harvard Business School and Harvard Medical School MD/MBA Program Celebrates Two Decades of Integrated Leadership in Medicine and Management

      • November 2023
      • Case

      UST's Adoption of Open Talent

      By: Christopher Stanton and Kristen Senz
      This case details the 2020 launch and subsequent scaling of UST’s Open Talent initiative, a program to integrate freelancers from digital platforms into its workforce. The case highlights how the shifting post-pandemic world, including layoffs, wage inflation, and... View Details
      Keywords: Talent and Talent Management; Employment; Working Conditions; Organizational Change and Adaptation
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      Stanton, Christopher, and Kristen Senz. "UST's Adoption of Open Talent." Harvard Business School Case 824-117, November 2023.
      • 8 Apr 2010
      • Other Presentation

      Creating an Economic Strategy for Taiwan

      By: Michael E. Porter
      Competitiveness presentation at the Global Leaders Forum View Details
      Keywords: Economics; Taiwan
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      Porter, Michael E. "Creating an Economic Strategy for Taiwan." Harvard Business School Global Leaders Forum, Taipei, Taiwan, April 8, 2010.
      • Jun 05 2022
      • Testimonial

      Pursuing a Personal Approach to Leadership

      • 2009
      • Book

      Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us About Leadership

      By: Anthony J. Mayo, Nitin Nohria and Mark Rennella
      'Entrepreneurs, Managers, and Leaders' examines the role that business leaders play in shaping industries and how the evolving context of industries shapes leaders in turn. This co-evolutionary process of leadership and industry development is told through the story of... View Details
      Keywords: Business Model; Entrepreneurship; Leadership Development; Managerial Roles; Supply and Industry; Industry Growth; Air Transportation Industry
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      Mayo, Anthony J., Nitin Nohria, and Mark Rennella. Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us About Leadership. New York: Palgrave Macmillan, 2009.
      • Mar 28 2019
      • Testimonial

      Cultivating a Valuable Network

      • Dec 04 2018
      • Testimonial

      Examining the Essentials of Leadership

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