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  • March 2017
  • Teaching Note

Showpad

By: Frank Cespedes
Showpad is a startup that provides a sales enablement platform and tools. The venture has grown 100% annually since its founding four years ago, and the founders are evaluating growth options and decisions in three areas: adding product features, possible pricing... View Details
Keywords: Business Startups; Growth and Development Strategy; Sales
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Cespedes, Frank. "Showpad." Harvard Business School Teaching Note 817-121, March 2017.
  • June 2000
  • Supplement

SCORE! Educational Centers

Contains three segments. In the first segment, Alan Tripp, founder of SCORE!, discusses his experience creating and growing SCORE!. Designed to be used with the (A), (B), and (C) cases. In the second segment, Tripp and Rob Waldron, current president of SCORE! (now a... View Details
Keywords: Organizational Change and Adaptation; Entrepreneurship; Service Industry; Education Industry
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Burton, M. Diane. "SCORE! Educational Centers." Harvard Business School Video Supplement 400-504, June 2000.

    Moving Science: The Rowland Institute at Harvard

    Set in 2022, this case describes the considerations involved in organizing the physical relocation of the Rowland Institute at Harvard (RIH), a research institute established in 1980 by Edwin H. Land, the founder of the Polaroid Corporation, for the advancement of... View Details

    • Web

    Stories

    Stories Stories For the Records For the Records In the midst of Austin’s buzzy music scene, Caren Kelleher is finding her harmony as both founder of Gold Rush Vinyl and new co-owner of Waterloo Records, with ambitions of preserving the... View Details
    • June 2025
    • Case

    Scale AI Scales Up

    By: Boris Groysberg and Sarah L. Abbott
    Scale AI, the data labeling and AI infrastructure company, had grown rapidly since it was founded in 2016; however, as Scale’s generative AI business was taking off, Alexandr Wang, Scale’s founder and CEO, became concerned that Scale was slowing down. Wang and the... View Details
    Keywords: Artificial Intelligence; Technology And Innovation Management; Start-ups; Entrepreneur; Managing Growth; Hiring; Generative Ai; Data Labeling; Scale; AI and Machine Learning; Entrepreneurship; Talent and Talent Management; Growth Management; Leadership; Culture; Technology Industry; United States
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    Groysberg, Boris, and Sarah L. Abbott. "Scale AI Scales Up." Harvard Business School Case 425-082, June 2025.
    • October 2024
    • Case

    Tonik

    By: Andy Wu, Maliha Malek Quadir and Aticus Peterson
    This case study examines Tonik, the first digital bank in the Philippines, as it navigates the challenges of scaling its lending operations and achieving profitability in an evolving fintech landscape. It explores Tonik's journey from its launch in 2018 to early 2024,... View Details
    Keywords: Business Startups; Financing and Loans; Profit; Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Emerging Markets; Entrepreneurship; Product; Banking Industry; Financial Services Industry; Technology Industry; Philippines
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    Wu, Andy, Maliha Malek Quadir, and Aticus Peterson. "Tonik." Harvard Business School Case 725-404, October 2024.
    • September 2016 (Revised October 2018)
    • Case

    LabCDMX: Experiment 50

    By: Mitchell Weiss and Maria Fernanda Miguel
    There were probably 30,000 public buses, minibuses, and vans in Mexico City. Though, in 2015, no one knew for certain since no comprehensive schedule existed. This was why el Laboratorio para la Ciudad (or LabCDMX) had spawned an effort to generate a map of the... View Details
    Keywords: Public Entrepreneurship; Experimentation; Lean Startup; Government; Innovation; Crowdsourcing; Open Data; Entrepreneurship; Social Entrepreneurship; Innovation and Invention; Innovation Leadership; Government Administration; Transportation; Transportation Industry; Mexico City; Mexico
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    Weiss, Mitchell, and Maria Fernanda Miguel. "LabCDMX: Experiment 50." Harvard Business School Case 817-031, September 2016. (Revised October 2018.)
    • March 2016
    • Case

    Residency Select or J3Personica?

    By: William Kerr and Kathryn S. Roloff
    Residency Select, LLC provides psychometric assessments for matching medical students to residency programs. After a series of successful pilots, founder Alan Friedman is considering whether to continue developing his offerings in this area, or whether to expand into... View Details
    Keywords: Marketplace Matching; Expansion; Higher Education; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Service Industry
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    Kerr, William, and Kathryn S. Roloff. "Residency Select or J3Personica?" Harvard Business School Case 816-088, March 2016.
    • June 2013 (Revised February 2014)
    • Case

    FanMode: Launching a Global Sports Venture

    By: Shikhar Ghosh, William R. Kerr and Alexis Brownell
    Neven Murugan is developing FanMode, an app that allows sports fans all over the world to broadcast their reactions in real time into stadiums where their team is playing. It also provides social networking across sports fans. The company is growing, and its founders... View Details
    Keywords: App Development; Location Choices; Structure Of The Firm; Global; Entrepreneurship; Social Media; Sports Industry; Entertainment and Recreation Industry; United Kingdom; South Africa
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    Ghosh, Shikhar, William R. Kerr, and Alexis Brownell. "FanMode: Launching a Global Sports Venture." Harvard Business School Case 813-190, June 2013. (Revised February 2014.)
    • November 2010
    • Case

    Bling Nation

    By: William A. Sahlman and Liz Kind
    Bling Nation, a Palo Alto, CA startup, was founded in 2007 as a mobile payment service provider that bypassed industry participants such as Visa and MasterCard. Bling Nation partnered with local community banks and merchants in small towns. The banks provided their... View Details
    Keywords: Culture
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    Sahlman, William A., and Liz Kind. "Bling Nation." Harvard Business School Case 811-029, November 2010.
    • September 2009 (Revised November 2010)
    • Case

    Endeavor: Creating a Global Movement for High-Impact Entrepreneurship

    By: William A. Sahlman
    This case describes a critical inflection point in the growth of an international development "mentor capitalist" nonprofit, Endeavor. As Endeavor aims to scale its high-impact entrepreneurship model globally, founder Linda Rottenberg must determine what success looks... View Details
    Keywords: Developing Countries and Economies; Social Entrepreneurship; Global Strategy; Corporate Social Responsibility and Impact; Nonprofit Organizations; Jordan
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    Sahlman, William A. "Endeavor: Creating a Global Movement for High-Impact Entrepreneurship." Harvard Business School Case 810-049, September 2009. (Revised November 2010.)
    • October 2007 (Revised May 2008)
    • Case

    World Economic Forum (A)

    By: Tarun Khanna, Rakesh Khurana and Forest L. Reinhardt
    Covers strategy and leadership. World Economic Forum founder Klaus Schwab has created the world's most famous-and exclusive-global business conference, held annually in Davos, Switzerland, and backed by a formidable membership organization that includes many of the... View Details
    Keywords: Conferences; Economics; Globalization; Leadership; Social Enterprise; Welfare; Strategy; Davos
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    Khanna, Tarun, Rakesh Khurana, and Forest L. Reinhardt. "World Economic Forum (A)." Harvard Business School Case 708-025, October 2007. (Revised May 2008.)
    • November 2020 (Revised February 2021)
    • Case

    Wes Hall and the BlackNorth Initiative

    By: Shikhar Ghosh, Marilyn Morgan Westner and Reza Satchu
    Wes Hall founded Kingsdale Advisors and built it into one of Canada’s leading shareholder services and advisory firms. Influenced by the Black Lives Matter (BLM) movement and a series of social injustices—specifically the death of George Floyd in police custody—Hall... View Details
    Keywords: Racism; Cultural Entrepreneurship; Social Entrepreneurship; Diversity; Race; Social Issues; Ethics; Canada; North America
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    Ghosh, Shikhar, Marilyn Morgan Westner, and Reza Satchu. "Wes Hall and the BlackNorth Initiative." Harvard Business School Case 821-056, November 2020. (Revised February 2021.)
    • August 2019 (Revised March 2022)
    • Case

    Family Matters: Governance at the Zamil Group

    By: Christina R. Wing, Suraj Srinivasan and Esel Çekin
    This case focuses on a large Saudi Arabian industrial conglomerate and family business Zamil Group’s corporate and family governance journey. The 12 sons of the founder led and grew the group successfully after taking over from their father in 1961. The secret to their... View Details
    Keywords: Middle East; Family Ownership; Family-owned Business; Saudi Arabia; Family Business; Governance; Organizational Structure; Values and Beliefs; Steel Industry; Industrial Products Industry; Middle East; Saudi Arabia; Bahrain
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    Wing, Christina R., Suraj Srinivasan, and Esel Çekin. "Family Matters: Governance at the Zamil Group." Harvard Business School Case 620-009, August 2019. (Revised March 2022.)
    • September 2024
    • Supplement

    Anker Innovations (B)

    By: Feng Zhu, Jiangyong Lu and Nancy Hua Dai
    An Amazon-native brand, Anker is the world’s No. 1 mobile charging brand and a leading consumer electronics company. Over the years, Anker developed an effective model of proving new products online first by leveraging customer insights from its proprietary Voice of... View Details
    Keywords: Decision Choices and Conditions; Product; Distribution; Product Launch; Business Model; Electronics Industry; Consumer Products Industry
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    Zhu, Feng, Jiangyong Lu, and Nancy Hua Dai. "Anker Innovations (B)." Harvard Business School Supplement 625-058, September 2024.
    • August 2017 (Revised July 2020)
    • Case

    Cumplo.com

    By: Frank V. Cespedes, Fernanda Miguel and Mariana Cal
    In August 2017, Cumplo’s Founder Shea and CEO Kirberg meet to discuss growth and strategy issues faced by this Chilean fintech startup. What sales and marketing strategy will best foster the compny’s growth? Are changes needed in the product lineup? How and when should... View Details
    Keywords: Fintech; Alternative Finance; Crowdfunding; Crowdlending; Marketing Strategy; Growth and Development Strategy; Social Entrepreneurship; Expansion; Latin America; South America; Chile
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    Cespedes, Frank V., Fernanda Miguel, and Mariana Cal. "Cumplo.com." Harvard Business School Case 818-039, August 2017. (Revised July 2020.)
    • February 2010
    • Supplement

    Organization and Strategy at Millennium (B)

    By: Julie M. Wulf and Scott Waggoner
    This case examines Millennium's strategic and organizational responses to the rapid evolution of the biopharmaceutical industry. In the early 2000s, as Millennium's competitive advantage in early-stage research slipped away and its losses mounted, founder CEO Mark... View Details
    Keywords: Leading Change; Transformation; Decision Choices and Conditions; Crisis Management; Competitive Advantage; Commercialization; Selection and Staffing; Product Development; Organizational Change and Adaptation; Pharmaceutical Industry
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    Wulf, Julie M., and Scott Waggoner. "Organization and Strategy at Millennium (B)." Harvard Business School Supplement 710-418, February 2010.
    • Article

    Family Control of Firms and Industries

    We test what explains family control of firms and industries and find that the explanation is largely contingent on the identity of families and individual blockholders. Founders and their families are more likely to retain control when doing so gives the firm a... View Details
    Keywords: Family Business; Cost vs Benefits; Governance Controls; Family Ownership; Business and Shareholder Relations; Competitive Advantage
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    Villalonga, Belen, and Raphael Amit. "Family Control of Firms and Industries." Financial Management 39, no. 3 (Fall 2010): 863–904. (Lead article.)
    • November 2008 (Revised March 2014)
    • Supplement

    Savage Beast (B)

    By: Noam Wasserman, LP Maurice and Yael Braid
    For several months, things had been spiraling downwards at Savage Beast, the music-recommendation company started three years before by Tim Westergren. The company's founder-CEO recently left due to pressures both at home and within the venture. Dozens of investors... View Details
    Keywords: Business Ventures; Entrepreneurship; Compensation and Benefits; Employee Relationship Management; Lawsuits and Litigation; Groups and Teams
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    Wasserman, Noam, LP Maurice, and Yael Braid. "Savage Beast (B)." Harvard Business School Supplement 809-096, November 2008. (Revised March 2014.)
    • July 2008 (Revised November 2012)
    • Supplement

    UpDown: Confidential Instructions for GEORG

    By: Noam Wasserman and Deepak Malhotra
    Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder... View Details
    Keywords: Negotiation Participants; Agreements and Arrangements; Business Startups; Ownership Stake
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    Wasserman, Noam, and Deepak Malhotra. "UpDown: Confidential Instructions for GEORG." Harvard Business School Supplement 809-022, July 2008. (Revised November 2012.)
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