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  • All HBS Web  (6,302)
    • People  (3)
    • News  (1,206)
    • Research  (4,496)
    • Events  (35)
    • Multimedia  (67)
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  • May 2018
  • Case

Kaiser Permanente Colorado: Primary Care Plus

By: Robert S. Kaplan and Mahek A. Shah
A geriatrician in Kaiser Permanente’s Colorado region is concerned with the high and growing cost of treating the elderly population. She introduces a new care model, Primary Care Plus, using an interdisciplinary team of a primary care doctor, palliative care... View Details
Keywords: Primary Health Care; Elderly Patients; Integrated Practice Unit; Interdisciplinary Care; Health Care and Treatment; Age; Cost Management; Performance Improvement; Health Industry; United States; Colorado
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Kaplan, Robert S., and Mahek A. Shah. "Kaiser Permanente Colorado: Primary Care Plus." Harvard Business School Case 118-053, May 2018.
  • July 2019
  • Article

Market Reaction to Mandatory Nonfinancial Disclosure

By: Jody Grewal, Edward J. Riedl and George Serafeim
We examine the equity market reaction to events associated with the passage of a directive in the European Union (EU) mandating increased nonfinancial disclosure. These disclosures relate to firms’ environmental, social, and governance (ESG) performance and would be... View Details
Keywords: Nonfinancial Information; Nonfinancial Performance; ESG; ESG (Environmental, Social, Governance) Performance; Investor Behavior; Disclosure; Disclosure Regulation; Regulation; Sustainability; Corporate Performance; Information; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Performance; Environmental Sustainability; Corporate Governance; Outcome or Result
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Grewal, Jody, Edward J. Riedl, and George Serafeim. "Market Reaction to Mandatory Nonfinancial Disclosure." Management Science 65, no. 7 (July 2019): 3061–3084.
  • Article

A Simple Solution to a Very Old Problem

By: Hoff Stauffer and Jurgen Weiss
The article addresses the problem of fixed cost recovery via variable electricity rates creating disincentives for utilities to engage in energy efficiency. The article provides one solution, which is to decouple fixed cost recovery from sales volumes, with the help of... View Details
Keywords: Energy Efficiency; Decoupling; Electricity; Utilities; Energy
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Stauffer, Hoff, and Jurgen Weiss. "A Simple Solution to a Very Old Problem." Electricity Journal 19, no. 4 (May 2006): 56–59.
  • February 2005 (Revised January 2012)
  • Case

Liston Mechanics Corporation

By: Marc L. Bertoneche
Reviews, through a rather simple and straightforward situation, the various methods of valuation--free cash flow, weighted average cost of capital, equity cash flow, adjusted present value, multiples, etc. View Details
Keywords: Valuation; Cost of Capital; Equity; Cash Flow; Value; Financial Management
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Bertoneche, Marc L. "Liston Mechanics Corporation." Harvard Business School Case 205-070, February 2005. (Revised January 2012.)

    Bank Capital and the Low Risk Anomaly

    Minimum capital requirements are a central tool of banking regulation. Setting them balances a number of factors, including any effects on the cost of capital and in turn the rates available to borrowers. Standard theory predicts that, in perfect and efficient... View Details
    • November 2011 (Revised December 2013)
    • Case

    Accretive Health

    By: William A. Sahlman and Evan Richardson
    Mary Tolan, CEO Accretive Health, examines whether to expand the company's operations in hospital revenue cycle management into the field of Total Cost of Care management. View Details
    Keywords: Cost vs Benefits; Expansion; Service Operations; Health Industry
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    Sahlman, William A., and Evan Richardson. "Accretive Health." Harvard Business School Case 812-061, November 2011. (Revised December 2013.)
    • November 2014 (Revised May 2017)
    • Teaching Note

    Fresno's Social Impact Bond for Asthma

    By: John A. Quelch
    The case desccribes a social impact bond (SIB) to fund home-based remediation programs designed to reduce asthma attacks among Fresno residents (especially children) and thereby save on health care costs (ambulance callouts, emergency room visits etc.). The case... View Details
    Keywords: Programs; Social Issues; Investment Return; Health Care and Treatment; Health Industry; California
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    Quelch, John A. "Fresno's Social Impact Bond for Asthma." Harvard Business School Teaching Note 515-031, November 2014. (Revised May 2017.)
    • October 2005 (Revised October 2006)
    • Case

    Infosys (A): Strategic Human Resource Management

    By: Thomas J. DeLong, Jaya Tandon and Ganesh Rengaswamy
    Hema Ravichandar, head of human resources, was given a new and aggressive milestone to reach: ensure Infosys is on the Top 10 lists of both Best Performing Companies and Best Employers by 2007. No large organization had ever been able to achieve this distinction... View Details
    Keywords: Business Growth and Maturation; Transition; Cost; Human Resources; Employee Relationship Management; Problems and Challenges; Competitive Strategy; Information Technology Industry
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    DeLong, Thomas J., Jaya Tandon, and Ganesh Rengaswamy. "Infosys (A): Strategic Human Resource Management." Harvard Business School Case 406-010, October 2005. (Revised October 2006.)
    • 2006
    • Book

    Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis

    By: H. David Sherman and Joe Zhu
    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance—Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific... View Details
    Keywords: Data Envelopment Analysis; Economics; Operations; Mathematical Methods
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    Sherman, H. David, and Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis. Boston, MA: Springer, 2006.
    • 11 Mar 2015
    • News

    Paying more for comparable outcomes in prostate treatment

    • Research Summary

    Debt Maturity: Is Long-Term Debt Optimal? (with Fabio Kanczuk)

    By: Laura Alfaro
    We model and calibrate the arguments in favor and against short-term and long-term debt. These arguments broadly include: maturity-term premium, tax smoothing, rolling over risk and the cost from defaulting. We use a dynamic equilibrium model with tax distortion,... View Details
    • 10 Nov 2020
    • Sharpening Your Skills

    Research News and Tips: Innovating Across Time Zones

    minimize temporal distance—that is, largely on a North-South axis,” the paper says. Read the paper: The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time. Jasmina Chauvin, Prithwiraj Choudhury, and Tommy Fan Pang. Immigrant... View Details
    Keywords: by Sean Silverthorne
    • April 2008
    • Case

    TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

    By: Michael Beer and Sunru Yong
    TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
    Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
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    Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
    • August 2006 (Revised November 2007)
    • Background Note

    A Framework for Pursuing Diversity in the Workplace

    By: Thomas J. DeLong and Michael Brookshire
    Assesses the costs and benefits of pursuing diversity and pinpoints the primary barriers to creating diverse workplaces. It also proposes some options for advancing diversity in an organization. View Details
    Keywords: Cost vs Benefits; Organizational Culture; Problems and Challenges; Diversity
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    DeLong, Thomas J., and Michael Brookshire. "A Framework for Pursuing Diversity in the Workplace." Harvard Business School Background Note 407-029, August 2006. (Revised November 2007.)
    • February 1995 (Revised August 1995)
    • Case

    Siemens Rolm Communications Inc.: Integrated Logistics Core Process Redesign (ILCPR)

    In the late 1990s, Rolm realized significant losses and needed to significantly reduce its costs and redesign its logistics process. View Details
    Keywords: Restructuring; Logistics; Telecommunications Industry
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    Stoddard, Donna B., and Sirkka Jarvenpaa. "Siemens Rolm Communications Inc.: Integrated Logistics Core Process Redesign (ILCPR)." Harvard Business School Case 195-214, February 1995. (Revised August 1995.)
    • March 2003
    • Article

    Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State

    By: David M. Cutler and Robert S. Huckman
    A puzzling feature of many medical innovations is that they simultaneously appear to reduce unit costs and increase total costs. We consider this phenomenon by examining the diffusion of percutaneous transluminal coronary angioplasty (PTCA)—a treatment for coronary... View Details
    Keywords: Innovation and Invention; Cost; Health Care and Treatment; Health Disorders; Performance Improvement; Product; New York (state, US)
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    Cutler, David M., and Robert S. Huckman. "Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State." Journal of Health Economics 22, no. 2 (March 2003): 187–217.

      Service Productivity Management

      Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates... View Details
      • January 2007
      • Exercise

      Multifactor Models

      By: Malcolm P. Baker
      Students evaluate the performance of four mutual funds and compute the cost of capital for two companies using fixed benchmarks, the CAPM, and a multifactor model of returns. View Details
      Keywords: Cost of Capital; Performance Evaluation; Business Model; Investment Funds; Investment Return; Motivation and Incentives; Markets
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      Baker, Malcolm P. "Multifactor Models." Harvard Business School Exercise 207-056, January 2007.
      • February 1998 (Revised May 1998)
      • Case

      SITEL Corporation

      By: Howard H. Stevenson and Martha Gershun
      SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details
      Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success
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      Stevenson, Howard H., and Martha Gershun. "SITEL Corporation." Harvard Business School Case 898-153, February 1998. (Revised May 1998.)
      • September 1976 (Revised July 1995)
      • Case

      Texas Instruments: Time Products Division

      By: Steven C. Wheelwright
      Outlines the components of Texas Instruments' low-cost digital watch. Focus is on getting the assembly line running smoothly and efficiently in order to meet production cost and delivery requirements. View Details
      Keywords: Cost; Production; Service Delivery; Performance Efficiency; Electronics Industry; Technology Industry
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      Wheelwright, Steven C. "Texas Instruments: Time Products Division." Harvard Business School Case 677-043, September 1976. (Revised July 1995.)
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