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  • All HBS Web  (5,326)
    • People  (21)
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  • July 2001 (Revised March 2003)
  • Background Note

Running and Growing the Small Company: Project-Paper Writing Recommendations

Students are required to do a team project. During the project, they are to do a benchmarking study of a business process to determine best practice or to study a single business process for the purposes of discovering improvement opportunities. The student teams are... View Details
Keywords: Analysis; Business Processes; Management Skills
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Spear, Steven J. "Running and Growing the Small Company: Project-Paper Writing Recommendations." Harvard Business School Background Note 602-022, July 2001. (Revised March 2003.)
  • November 1993 (Revised April 1995)
  • Background Note

Orientation to the Subarctic Survival Situation

By: Linda A. Hill
An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
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Hill, Linda A. "Orientation to the Subarctic Survival Situation." Harvard Business School Background Note 494-073, November 1993. (Revised April 1995.)
  • July 2008 (Revised October 2012)
  • Case

Affinity Plus (A)

By: Dennis Campbell and Peter Tufano
The executive team at Affinity Plus Federal Credit Union has pushed the concept of members first deeply throughout the organization, empowering employees to put member-owners' interests ahead of either the organization's interests or their own interests. As a result of... View Details
Keywords: Customer Relationship Management; Financial Institutions; Financing and Loans; Profit; Cooperative Ownership; Conflict of Interests; Strategy
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Campbell, Dennis, and Peter Tufano. "Affinity Plus (A)." Harvard Business School Case 209-026, July 2008. (Revised October 2012.)
  • 16 Jun 2015
  • Blog Post

Military Alumna Reflects on Time at HBS

my new friends caught up on the Forum’s discussion, as well as their HBS cases that day— a LEAD case about a protagonist facing a management turnaround, a TOM case about a restaurant’s operations, and a FIN case valuing a Pharma company.... View Details

    Hise O. Gibson

    Hise Gibson graduated from West Point, where he was a member of the Division-1A Army football team. Following graduation, he commissioned in the US Army as an Aviation Officer in the UH60 Blackhawk Helicopter. He served with distinction in various command and staff... View Details

    • February 2004
    • Case

    Aspire Public Schools

    Set in the fall of 2003, covers managerial challenges facing the CEO and COO of Aspire Public Schools, a nonprofit charter school management company. In operation since 1999 and funded by prominent national foundations and venture philanthropies, Aspire operates 10... View Details
    Keywords: Business Model; Business or Company Management; Expansion; Social Entrepreneurship; Education; Education Industry; California
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    Leschly, Stig. "Aspire Public Schools." Harvard Business School Case 804-114, February 2004.
    • 18 Mar 2013
    • HBS Case

    HBS Cases: LEGO

    Out of work for a year following a serious illness in 1993, Kjeld appointed a five-person management team to help him run the company when he returned. The group focused mainly on driving growth. When a... View Details
    Keywords: by Maggie Starvish; Entertainment & Recreation
    • April 2011
    • Case

    Felipe Calderón: Leading with Light and Power (A)

    By: J. Bruce Harreld and David Lane
    This sequence of cases explores how leaders get their team focused on framing, analyzing, and ultimately acting upon complex decisions. The A case provides an inside look as President of Mexico, Felipe Calderon, works with his cabinet ministers to decide how to... View Details
    Keywords: Crime and Corruption; Decisions; Public Sector; Leadership; Conflict and Resolution; Power and Influence; Urban Development; Welfare or Wellbeing
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    Harreld, J. Bruce, and David Lane. "Felipe Calderón: Leading with Light and Power (A)." Harvard Business School Case 811-024, April 2011.
    • January 2021
    • Case

    Leading Culture Change at SEB

    By: Amy C. Edmondson and Elena Corsi
    The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details
    Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden
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    Edmondson, Amy C., and Elena Corsi. "Leading Culture Change at SEB." Harvard Business School Case 621-074, February 2021.
    • September 2019
    • Case

    JTC: Stronger Together with Shared Ownership

    By: Ethan Bernstein and Daniela Beyersdorfer
    Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
    Keywords: Ownership; Employee Ownership; Leadership Style; Compensation and Benefits; Organizational Culture; Employee Stock Ownership Plan; Going Public; Mission and Purpose; Management Practices and Processes; Human Resources; Financial Services Industry; Channel Islands; Europe; United States
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    Bernstein, Ethan, and Daniela Beyersdorfer. "JTC: Stronger Together with Shared Ownership." Harvard Business School Case 420-008, September 2019.
    • October 2018
    • Case

    Recipe for Success: Growth and Evolution at Cafe Cupcake

    By: Anthony Mayo and Heather Beckham
    Café Cupcake (CC) is a fast-casual restaurant chain that offers artisan cupcakes and light fare throughout the southeastern United States and Texas. This case chronicles the growth and evolution of Café Cupcake. It also considers the specific human resource challenges... View Details
    Keywords: Growth and Development Strategy; Human Resources; Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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    Mayo, Anthony, and Heather Beckham. "Recipe for Success: Growth and Evolution at Cafe Cupcake." Harvard Business School Brief Case 919-509, October 2018.
    • January – February 2011
    • Article

    Are You a Good Boss-Or a Great One?

    By: Linda A. Hill and Kent Lineback
    Private moments of doubt and fear come even to managers who have spent years on the job. Any number of events can trigger them: an initiative is going poorly; you get a lukewarm performance review; your new assignment is daunting. HBS professor Linda Hill and executive... View Details
    Keywords: Leadership; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Personal Development and Career; Groups and Teams; Power and Influence; Social and Collaborative Networks
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    Hill, Linda A., and Kent Lineback. "Are You a Good Boss-Or a Great One?" Harvard Business Review 89, nos. 1-2 (January–February 2011).
    • January 2008 (Revised August 2011)
    • Case

    ProntoWash: Washing the World's Cars to a Tango Beat

    ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent service across the world and capture relevant management information. In 2007, ProntoWash, an international car-wash... View Details
    Keywords: Customer Focus and Relationships; Growth and Development Strategy; Balanced Scorecard; Management Systems; Franchise Ownership; Performance Consistency; Argentina
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    Martinez Jerez, F. Asis, and Katherine M. Miller. "ProntoWash: Washing the World's Cars to a Tango Beat." Harvard Business School Case 108-037, January 2008. (Revised August 2011.)
    • Research Summary

    Overview

    My research focuses on cross-boundary teaming within and between organizations and on how leaders enable the complex collaborations through which execution and innovation are accomplished in a dynamic environment. In one stream of my research, I study collaboration... View Details
    • 20 Dec 2022
    • Blog Post

    7 Resolutions for Recruiting in the New Year

    Whether your company is manufacturing farming equipment, advising Fortune 500 companies, or developing the next healthcare innovation, you know that the success of your business starts with people. Great teams drive great results and to... View Details
    Keywords: All Industries
    • April 2021
    • Case

    ClearChoice Dental Implant Centers

    By: Robert S. Kaplan, Ashiana Jivraj and Jane Barrow
    The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of dentist-owned independent implant clinics. The targeted market included 23 million people, 15% of the US adult... View Details
    Keywords: Value-based Health Care; Dental Medicine; Growth and Development Strategy; Expansion; Business Strategy; Customer Value and Value Chain; Customer Focus and Relationships; Health Industry; United States
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    Kaplan, Robert S., Ashiana Jivraj, and Jane Barrow. "ClearChoice Dental Implant Centers." Harvard Business School Case 121-082, April 2021.
    • February 2011 (Revised December 2012)
    • Case

    The Ford Fiesta

    By: John Deighton and Leora Kornfeld
    Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details
    Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry
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    Deighton, John, and Leora Kornfeld. "The Ford Fiesta." Harvard Business School Case 511-117, February 2011. (Revised December 2012.) (request a courtesy copy.)
    • June 1994 (Revised October 1999)
    • Background Note

    Beer Game, The: Board Version

    By: Janice H. Hammond
    The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details
    Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges
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    Hammond, Janice H. "Beer Game, The: Board Version." Harvard Business School Background Note 694-104, June 1994. (Revised October 1999.)
    • 05 Apr 2022
    • News

    Building Fearless Organizations with Amy Edmondson

    • March 2021 (Revised August 2022)
    • Case

    Seeding and Selling Asana

    By: Jeffrey F. Rayport, Susie Ma and Amram Migdal
    In December 2019, Oliver Jay, Asana’s Chief Revenue Officer (CRO), was reconsidering his go-to-market (GTM) strategy. Asana was cloud-based work management software that enabled users to break up projects into discrete tasks that could be assigned, scheduled, and... View Details
    Keywords: SaaS; Customer Journey; Business Model; Business Organization; Change Management; Growth and Development Strategy; Growth Management; Marketing Channels; Marketing Strategy; Product Marketing; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Digital Platforms; Internet and the Web; Technology Industry; United States
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    Rayport, Jeffrey F., Susie Ma, and Amram Migdal. "Seeding and Selling Asana." Harvard Business School Case 821-054, March 2021. (Revised August 2022.)
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