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  • All HBS Web  (6,301)
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  • May 1994
  • Background Note

Designing Channels of Distribution

By: V. Kasturi Rangan
Presents a framework and a method for addressing the new product channel choice decision. Offers a six-step method that involves: 1) disaggregating and prioritizing a distribution channel by customers' channel function requirements; 2) obtaining and combining... View Details
Keywords: Distribution Channels; Framework; Cost; Customers; Cost vs Benefits; Management
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Rangan, V. Kasturi. "Designing Channels of Distribution." Harvard Business School Background Note 594-116, May 1994.
  • November 2014 (Revised May 2017)
  • Teaching Note

Fresno's Social Impact Bond for Asthma

By: John A. Quelch
The case desccribes a social impact bond (SIB) to fund home-based remediation programs designed to reduce asthma attacks among Fresno residents (especially children) and thereby save on health care costs (ambulance callouts, emergency room visits etc.). The case... View Details
Keywords: Programs; Social Issues; Investment Return; Health Care and Treatment; Health Industry; California
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Quelch, John A. "Fresno's Social Impact Bond for Asthma." Harvard Business School Teaching Note 515-031, November 2014. (Revised May 2017.)
  • January 2007
  • Exercise

Multifactor Models

By: Malcolm P. Baker
Students evaluate the performance of four mutual funds and compute the cost of capital for two companies using fixed benchmarks, the CAPM, and a multifactor model of returns. View Details
Keywords: Cost of Capital; Performance Evaluation; Business Model; Investment Funds; Investment Return; Motivation and Incentives; Markets
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Baker, Malcolm P. "Multifactor Models." Harvard Business School Exercise 207-056, January 2007.
  • Article

A Simple Solution to a Very Old Problem

By: Hoff Stauffer and Jurgen Weiss
The article addresses the problem of fixed cost recovery via variable electricity rates creating disincentives for utilities to engage in energy efficiency. The article provides one solution, which is to decouple fixed cost recovery from sales volumes, with the help of... View Details
Keywords: Energy Efficiency; Decoupling; Electricity; Utilities; Energy
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Stauffer, Hoff, and Jurgen Weiss. "A Simple Solution to a Very Old Problem." Electricity Journal 19, no. 4 (May 2006): 56–59.
  • October 1990
  • Case

Micro Devices Division

The company has excess capacity. The case explores the various issues surrounding accounting for the cost of capacity. Several definitions of capacity can be discussed and accounted for. View Details
Keywords: Cost; Accounting; Performance Capacity
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Cooper, Robin. "Micro Devices Division." Harvard Business School Case 191-073, October 1990.
  • September 1976 (Revised July 1995)
  • Case

Texas Instruments: Time Products Division

By: Steven C. Wheelwright
Outlines the components of Texas Instruments' low-cost digital watch. Focus is on getting the assembly line running smoothly and efficiently in order to meet production cost and delivery requirements. View Details
Keywords: Cost; Production; Service Delivery; Performance Efficiency; Electronics Industry; Technology Industry
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Wheelwright, Steven C. "Texas Instruments: Time Products Division." Harvard Business School Case 677-043, September 1976. (Revised July 1995.)
  • 08 May 2017
  • News

Boards Neglect Cybersecurity at Their Companies’ Peril

  • 17 Oct 2014
  • News

Can Google Express deliver on same-day shopping?

  • February 1995 (Revised August 1995)
  • Case

Siemens Rolm Communications Inc.: Integrated Logistics Core Process Redesign (ILCPR)

In the late 1990s, Rolm realized significant losses and needed to significantly reduce its costs and redesign its logistics process. View Details
Keywords: Restructuring; Logistics; Telecommunications Industry
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Stoddard, Donna B., and Sirkka Jarvenpaa. "Siemens Rolm Communications Inc.: Integrated Logistics Core Process Redesign (ILCPR)." Harvard Business School Case 195-214, February 1995. (Revised August 1995.)
  • June 1997
  • Case

Massachusetts General Hospital: CABG Surgery (B)

By: Steven C. Wheelwright and Mikelle Eastley
Once the CABG care path is implemented and other care paths begun, hospital staff and administration examine the resulting data. Further methods of improving care and reducing cost are presented for analysis. View Details
Keywords: Cost Management; Policy; Retention; Management Analysis, Tools, and Techniques; Operations; Performance Improvement; Health Industry
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Wheelwright, Steven C., and Mikelle Eastley. "Massachusetts General Hospital: CABG Surgery (B)." Harvard Business School Case 697-021, June 1997.
  • February 1998 (Revised May 1998)
  • Case

SITEL Corporation

By: Howard H. Stevenson and Martha Gershun
SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details
Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success
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Stevenson, Howard H., and Martha Gershun. "SITEL Corporation." Harvard Business School Case 898-153, February 1998. (Revised May 1998.)
  • November 1990 (Revised May 2004)
  • Case

Mile High Cycles

By: William J. Bruns Jr.
Introduces the concept of cost variances. Looking at a bicycle manufacturer with one product and three departments, the case presents budgeted and actual data for material, labor, and overhead. View Details
Keywords: Cost; Business Divisions; Accounting; Bicycle Industry
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Bruns, William J., Jr. "Mile High Cycles." Harvard Business School Case 191-056, November 1990. (Revised May 2004.)
  • 2011
  • Working Paper

Individual Rationality and Participation in Large Scale, Multi-Hospital Kidney Exchange

By: Itai Ashlagi and Alvin E. Roth
As multi-hospital kidney exchange clearinghouses have grown, the set of players has grown from patients and surgeons to include hospitals. Hospitals have the option of enrolling only their hard-to-match patient-donor pairs, while conducting easily arranged exchanges... View Details
Keywords: Health Care and Treatment; Resource Allocation; Market Participation; Marketplace Matching; Organizations; Networks; Motivation and Incentives; Health Industry
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Ashlagi, Itai, and Alvin E. Roth. "Individual Rationality and Participation in Large Scale, Multi-Hospital Kidney Exchange." NBER Working Paper Series, No. 16720, January 2011.
  • August 2006 (Revised November 2007)
  • Background Note

A Framework for Pursuing Diversity in the Workplace

By: Thomas J. DeLong and Michael Brookshire
Assesses the costs and benefits of pursuing diversity and pinpoints the primary barriers to creating diverse workplaces. It also proposes some options for advancing diversity in an organization. View Details
Keywords: Cost vs Benefits; Organizational Culture; Problems and Challenges; Diversity
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DeLong, Thomas J., and Michael Brookshire. "A Framework for Pursuing Diversity in the Workplace." Harvard Business School Background Note 407-029, August 2006. (Revised November 2007.)

    Service Productivity Management

    Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates... View Details
    • March 1998 (Revised April 1998)
    • Case

    Lehigh Steel

    By: V.G. Narayanan and Laura Donohue
    Lehigh Steel is a specialty steel manufacturer that plummeted from record profits to record losses in less than three years, driven by an inability to distinguish between profitable and unprofitable business. The scale and growth of service activities and overhead... View Details
    Keywords: Measurement and Metrics; Product; Cost; Activity Based Costing and Management; Profit; Accounting; Corporate Finance; Steel Industry
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    Narayanan, V.G., and Laura Donohue. "Lehigh Steel." Harvard Business School Case 198-085, March 1998. (Revised April 1998.)
    • April 2008
    • Case

    TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

    By: Michael Beer and Sunru Yong
    TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
    Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
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    Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
    • Article

    The Economic Consequences of Bankruptcy Reform

    By: Tal Gross, Raymond Kluender, Feng Liu, Matthew J. Notowidigdo and Jialan Wang
    A more generous consumer bankruptcy system provides greater insurance against financial risks but may also raise the cost of credit. We study this trade-off using the 2005 Bankruptcy Abuse Prevention and Consumer Protection Act (BAPCPA), which increased the costs of... View Details
    Keywords: Bankruptcy; Bankruptcy Abuse Prevention And Consumer Protection Act; Borrowing and Debt; Credit
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    Gross, Tal, Raymond Kluender, Feng Liu, Matthew J. Notowidigdo, and Jialan Wang. "The Economic Consequences of Bankruptcy Reform." American Economic Review 111, no. 7 (July 2021): 2309–2341.
    • February 1979
    • Background Note

    Note on the Theory of Optimal Capital Structure

    By: William E. Fruhan Jr.
    Examines the interrelationship between the maximization of the share value of a firm's common stock and the minimization of the firm's weighted average cost of capital. Presents a revised version of a case by J.W. Mullins, Jr. View Details
    Keywords: Capital Structure; Cost of Capital; Stock Shares; Core Relationships; Value
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    Fruhan, William E., Jr. "Note on the Theory of Optimal Capital Structure." Harvard Business School Background Note 279-069, February 1979.
    • March 2003
    • Article

    Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State

    By: David M. Cutler and Robert S. Huckman
    A puzzling feature of many medical innovations is that they simultaneously appear to reduce unit costs and increase total costs. We consider this phenomenon by examining the diffusion of percutaneous transluminal coronary angioplasty (PTCA)—a treatment for coronary... View Details
    Keywords: Innovation and Invention; Cost; Health Care and Treatment; Health Disorders; Performance Improvement; Product; New York (state, US)
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    Cutler, David M., and Robert S. Huckman. "Technological Development and Medical Productivity: The Diffusion of Angioplasty in New York State." Journal of Health Economics 22, no. 2 (March 2003): 187–217.
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