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  • All HBS Web  (772)
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  • 01 Oct 1996
  • News

The Drive for Excellence: An Interview with Jim Henderson

challenges and opportunities, and to tell them why you are taking the actions you must. Downsizing is a painful last resort. We try to do it as much as possible by attrition, but if we do have to let employees go, we believe it's our... View Details
  • 01 Mar 2006
  • News

Back to School

of the school year. Thomas was struck by the Philadelphia district’s approach to recruitment and retention. First, Tomás Hanna, special assistant to the district CEO, assembled a task force in 2002 of district employees and... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services
  • 11 Feb 2021
  • News

Retraining for a Post-COVID Workforce

Many of the low-income employees who lost their jobs when white-collar workers stopped commuting may never get those jobs back, according to some economists, who point to COVID’s lasting impacts on the labor market. Now a national... View Details
  • 01 Dec 1997
  • News

Growing Together

institution to donate funds and expertise to build a half-way house for homeless teenagers in Sao Paulo, Brazil, where the bank has a major presence, and to link up schoolchildren in New England and Latin America over the Internet. "What we're doing boosts View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 13 Apr 2017
  • News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter... View Details
Keywords: Jill Radsken
  • 01 Mar 2012
  • News

Speak English, Please!

Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade
  • 06 Dec 2021
  • News

Truth Be Told

fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal whistleblower reports? Subject... View Details
Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 01 Jan 2005
  • News

Louis V. Gerstner, Jr., MBA 1965

influence has become increasingly international, with approximately 329,000 employees working in 75 countries. Now the world's largest information technology company, it recorded revenues of more than $96 billion in 2004. While IBM's... View Details
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

way—flexible work. But flexibility means a lot more than a day or two a week to “work from home”: 93 percent of your employees want more flexibility in when, not just where, they work. They want choice and they are leaving their roles to... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Mar 2007
  • News

Courting the Poor

procedure for credit approval, using nontraditional metrics to enable customers with lower, less easily established incomes (a pushcart vendor, for example) to make purchases. “Their loan repayment rates are the envy of the world, and the customers are deeply... View Details
Keywords: Julia Hanna; department stores; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 09 Feb 2017
  • News

Turning Disorder into Opportunity

headphones provided, and different chairs procured,” Fieldhouse said. Training sessions were developed to assist the autistic employees with life skills, such as travel planning, financial awareness and... View Details
Keywords: Jennifer Myers
  • 01 Jan 2004
  • News

A. G. Lafley, MBA 1977

Gamble's leadership training programs. There's nothing like having to step into a decision maker's shoes to learn about leadership." ADVICE TO CURRENT STUDENTS "If you can find work that both stretches you and plays to your strengths,... View Details
  • 25 Aug 2014
  • News

Gerald Chertavian, MBA 1992

outlined his vision for building an organization that would offer disadvantaged youth a year of training and then place them in meaningful jobs with partnering corporations. As a student at HBS, Chertavian continued to pursue his interest... View Details
Keywords: Susan Young
  • 01 Mar 2011
  • News

Making Their Way

technical training for its long-tenured tool-and-die professionals. “We are now a core group, and for anything beyond that we bring in people on a project and per-hour basis,” Chirchirillo explains. “We are doing more just-in-time work;... View Details
Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 01 Dec 2001
  • News

Steven Rogers

with Laura, to Columbus, Indiana, and then to Rocky Mount, North Carolina. Rogers was impressed with the emphasis on values as well as profit at Cummins, where he worked both as a customer-service supervisor and as a purchasing agent. "I had always believed in treating... View Details
Keywords: Young, Susan; Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 30 Jan 2009
  • News

What’s It Worth to You?

lead. That’s why De Pree capped his compensation at twenty times what his company’s lowest-paid employee received. Kenneth Feinberg, the 9/11 special master, eventually came to understand that “all lives should be treated the same.”... View Details
Keywords: Garry Emmons; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Jun 2023
  • News

Just Breathe

the book, which is equal parts memoir and how-to guide, Zee Clarke (MBA 2008) shares her own experiences as a Black woman in corporate America and how discovering mindfulness techniques transformed her sense of well-being. As the founder of Reclaiming Flow, Clarke... View Details
Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information
  • 01 Jun 2009
  • News

Letters to the Editor

Silvers (MBA ’95) illustrates a one-sided picture of the real world of union organizing. This is especially apparent in Silvers’s response to the question, “What’s wrong with secret ballot elections?” According to Silvers, the proposed View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 04 Sep 2019
  • News

In My Humble Opinion: Status Update

on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the... View Details
Keywords: Julia Hanna
  • 01 Oct 1997
  • News

Cathy A. Nichols

shock, Nichols credits HBS with providing excellent skills and training for her subsequent career: consulting. After graduation and work as an investment banker in New York and Los Angeles, on a lark Nichols interviewed with McKinsey's... View Details
Keywords: Thomas Frick
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