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  • All HBS Web  (2,612)
    • People  (2)
    • News  (928)
    • Research  (1,263)
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    • Multimedia  (80)
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  • February 1990 (Revised February 1990)
  • Case

Clerical and Technical Workers Organizing Campaign at Harvard University (A)

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Heckscher, Charles C. "Clerical and Technical Workers Organizing Campaign at Harvard University (A)." Harvard Business School Case 490-027, February 1990. (Revised February 1990.)
  • September 2024
  • Article

Gender Gaps: Back and Here to Stay? Evidence from Skilled Ugandan Workers During COVID-19

By: Livia Alfonsi, Mary Namubiru and Sara Spaziani
We investigate gender disparities in the effect of COVID-19 on the labor market outcomes of skilled Ugandan workers. Leveraging a high-frequency panel dataset, we find that the lockdowns imposed in Uganda reduced employment by 69% for women and by 45% for men,... View Details
Keywords: COVID-19; Wage Gap; Gender; Equality and Inequality; Employment; Wages; Uganda
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Alfonsi, Livia, Mary Namubiru, and Sara Spaziani. "Gender Gaps: Back and Here to Stay? Evidence from Skilled Ugandan Workers During COVID-19." Review of Economics of the Household 22, no. 3 (September 2024): 999–1046.
  • 2018
  • Working Paper

Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance

By: Daniel A. Brown
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Brown, Daniel A. "Zero-Sum Frames: The Paradox of Worker Satisfaction and Financial Firm Performance." Working Paper, July 2018. (Job Market Paper.)
  • January 2021 (Revised March 2022)
  • Teaching Note

The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A) and (B)

By: Ashley V. Whillans
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
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Whillans, Ashley V. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A) and (B)." Harvard Business School Teaching Note 921-021, January 2021. (Revised March 2022.)
  • January 2004
  • Teaching Note

Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement (TN)

Teaching Note to (9-703-034). View Details
Keywords: Rights; Labor; Trade; Agreements and Arrangements; Markets; Business and Shareholder Relations; Development Economics; United States; Cambodia
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Abrami, Regina M. "Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement (TN)." Harvard Business School Teaching Note 704-018, January 2004.
  • May 18, 2012
  • Article

Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss

By: David I Levine, Michael W. Toffel and Matthew S. Johnson
Controversy surrounds occupational health and safety regulators, with some observers claiming that workplace regulations damage firms' competitiveness and destroy jobs and others arguing that they make workplaces safer at little cost to employers and employees. We... View Details
Keywords: Regulation; Occupational Safety; Evaluation; Regression; Matching; Difference In Differences; Safety; Health; Working Conditions; Governing Rules, Regulations, and Reforms; Competitive Advantage; Performance; Manufacturing Industry; California
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Levine, David I., Michael W. Toffel, and Matthew S. Johnson. "Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss." Science 336, no. 6083 (May 18, 2012): 907–911. (Online supplement (appendix). Featured in an article by the head of US OSHA, and in U.S. News & World Report and many other news outlets. Basis of U.S. Congressional testimony on promoting safe workplaces.)
  • July 28, 2021
  • Editorial

Critical Jobs Are Going Unfilled. 5 Things Workers Want from Employers Now

By: Rosabeth M. Kanter
Keywords: Labor; Flexibility; Choice; Opportunities; Belonging; Values
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Kanter, Rosabeth M. "Critical Jobs Are Going Unfilled. 5 Things Workers Want from Employers Now." CNN.com (July 28, 2021).
  • May 2019 (Revised October 2019)
  • Teaching Note

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A) and (B)

By: Feng Zhu and Margaret Vo
Teaching Note for HBS Nos. 618-044 and 618-046. View Details
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Zhu, Feng, and Margaret Vo. "ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A) and (B)." Harvard Business School Teaching Note 619-048, May 2019. (Revised October 2019.)
  • Article

Needs and Need Satisfaction Among Clerical Workers in Complex and Routine Jobs

By: Michael Beer
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Beer, Michael. "Needs and Need Satisfaction Among Clerical Workers in Complex and Routine Jobs." Personnel Psychology 21, no. 2 (Summer 1968): 209–222.
  • 2012
  • Chapter

The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort

By: Kevin J. Boudreau and Karim R. Lakhani
Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational enterprises, government agencies, etc.) utilizing varied work approaches. Here we speculate on one possible explanation for this... View Details
Keywords: Innovation and Invention; Applications and Software; Product Development; Organizations; Employees; Behavior; Competition; Cooperation; Creativity; Information Technology Industry
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Boudreau, Kevin J., and Karim R. Lakhani. "The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort." In The Rate and Direction of Inventive Activity Revisited, edited by Josh Lerner and Scott Stern, 483–502. University of Chicago Press, 2012.
  • February 2014 (Revised April 2014)
  • Background Note

Incentives at the Bangladesh Rural Advancement Committee (BRAC)

By: Nava Ashraf and Kristin Johnson
Keywords: Community Health Workers; Motivation and Incentives; Health Care and Treatment; Health Industry; Bangladesh
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Ashraf, Nava, and Kristin Johnson. "Incentives at the Bangladesh Rural Advancement Committee (BRAC)." Harvard Business School Background Note 914-036, February 2014. (Revised April 2014.) (Request a courtesy copy.)
  • June 2019
  • Supplement

Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

By: Michael W. Toffel and Dan Levy
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Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics." Harvard Business School Spreadsheet Supplement 619-719, June 2019.
  • 04 Feb 2014
  • Working Paper Summaries

From Crowds to Collaborators: Initiating Effort and Catalyzing Interactions Among Online Creative Workers

Keywords: by Kevin J. Boudreau, Patrick Gaule, Karim R. Lakhani, Christoph Riedl & Anita Williams Woolley
  • June 2019
  • Teaching Note

Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

By: Michael W. Toffel and Dan Levy
Teaching Note for HBS No. 618-019. View Details
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Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics." Harvard Business School Teaching Note 619-071, June 2019.
  • June 2019
  • Supplement

Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics

By: Michael W. Toffel and Dan Levy
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Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics." Harvard Business School PowerPoint Supplement 619-717, June 2019.
  • June 2019
  • Teaching Note

Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics

By: Michael W. Toffel and Dan Levy
Teaching Note for HBS No. 618-019. View Details
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Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics." Harvard Business School Teaching Note 619-044, June 2019.
  • 25 Feb 2013
  • Talk

OSHA Inspections: Saving Workers or Killing Jobs? Evidence from Randomized Inspections in California

By: Michael W. Toffel
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Toffel, Michael W. "OSHA Inspections: Saving Workers or Killing Jobs? Evidence from Randomized Inspections in California." Harvard-NIOSH Education and Research Center Seminar, National Institute for Occupational Safety and Health (NIOSH) and Harvard School of Public Health, Boston, MA, February 25, 2013.
  • August 6, 2018
  • Other Article

Trump's Call to Retrain Workers a Chance for Business to Step Up

By: Joseph B. Fuller
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Fuller, Joseph B. "Trump's Call to Retrain Workers a Chance for Business to Step Up." Axios (August 6, 2018).
  • 2022
  • Book

Democratize Work: The Case for Reorganizing the Economy

By: Isabelle Ferreras, Julie Battilana and Dominique Méda
What happens to a society—and a planet—when capitalism outgrows democracy? The tensions between democracy and capitalism are longstanding, and they have been laid bare by the social effects of COVID-19. The narrative of “essential workers” has provided thin cover for... View Details
Keywords: Democratic Capitalism; Essential Workers; Sustainability; Equality and Inequality; Climate Change; Social Issues
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Ferreras, Isabelle, Julie Battilana, and Dominique Méda, eds. Democratize Work: The Case for Reorganizing the Economy. Chicago: University of Chicago Press, 2022.
  • January 2023
  • Article

Firm-Induced Migration Paths and Strategic Human-Capital Outcomes

By: Prithwiraj (Raj) Choudhury, Tarun Khanna and Victoria Sevcenko
Firm-induced migration typically entails firms relocating workers to fill value-creating positions at destination locations. But such relocated workers are often exposed to external employment opportunities at their destinations, possibly triggering turnover. We... View Details
Keywords: Worker Relocation; Turnover; Firm-induced Migration; Smaller Towns; Employee Mobility; Geographic Mobility; Migration; Clusters; Employees; Geographic Location; Performance; Opportunities; Retention; Human Capital; Talent and Talent Management
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Choudhury, Prithwiraj (Raj), Tarun Khanna, and Victoria Sevcenko. "Firm-Induced Migration Paths and Strategic Human-Capital Outcomes." Management Science 69, no. 1 (January 2023): 419–445.
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