Serviced Residences - Publications - Faculty & Research

01 Sep 2023
News

Made in Italy

boundaries of the classroom. The idea stretches back to 2006, when, in the aftermath of Hurricane Katrina, a group of MBA students organized a service trip to New Orleans to study—and assist—businesses working to rebuild the city. Since... View Details

Keywords: April White

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

Research Summary

Markets of Progress: Coffee, Commerce, and Community in the Soconusco, Chiapas, 1867-1920

Markets of Progress presents a new holistic story of rural development in Mexico at the turn of the century. In the Soconusco, as in regions throughout the world, the accelerating circulation of commodities and capital, ideas and immigrants reshaped society... View Details

Keywords: Commodities; Coffee; Mexico; Foreign Investment; Institutions; Immigration; Developing Agriculture; Development; Export Crop; Emerging Market; Property Rights; Labor History; History; Capital Markets; Business History; Agriculture and Agribusiness Industry; Latin America; Mexico; Central America

Web

Drug & Alcohol Policy | About

reasonable steps to ensure that the acquisition, distribution, and consumption of alcohol otherwise complies with applicable law and University policy. A. Alcohol Service for HBS Events All alcoholic beverages at events on the HBS campus... View Details

13 Oct 2015
First Look

October 13, 2015

set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a... View Details

09 Apr 2001
Research & Ideas

Marketing a Country: Promotion as a Tool for Attracting Foreign Investment.

promotion. A government can carry out investment promotion itself, but this approach has the disadvantage that the government organization may be unable to acquire skills that are required if the activity is to be managed properly. The required skills may View Details

Keywords: by Louis T. Wells & Alvin G. Wint

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

referrals from primary care physicians to specialists using a medical licensing database to identify doctors who attended the same medical school or residency program. By doing so, the researchers could see when doctors completed programs... View Details

Keywords: by Rachel Layne; Health

22 Sep 2023
News

Capital Connection

housing complex. “They’re updating living spaces, replacing roofs, addressing years of deferred maintenance, and creating vibrant community spaces with playgrounds and picnic areas, with modest rent increases so residents are not priced... View Details

Keywords: Margie Kelley; Real Estate

01 Jan 2012
News

E. Roe Stamps IV, MBA 1974

Palmer Organization 1984 Cofounds Summit Partners 1991 Establishes Stamps Family Charitable Foundation 2001 Becomes Founding Manager Partner at Summit 2004 Receives Outstanding Service Award, National Venture Capital Association About 10... View Details

19 Nov 2013
First Look

First Look: November 19

for this trend is that citizens may be unaware of both the services provided by government and the impact of those services on their lives. In an experiment, Boston-area View Details

Keywords: Sean Silverthorne

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Amazon execs to remain above it all.) And for a rental-dominated community, wouldn’t this wealthy influx of Amazonians drive up rents, housing prices, and real estate costs, forcing long-time residents and local independent businesses to... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

29 Aug 2017
First Look

First Look at New Research and Ideas, August 29

highlighting the work performed by the government of an archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both View Details

Keywords: Sean Silverthorne

Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

Clinic: Growth Strategy 2015 by Michael E. Porter and Elizabeth O. Teisberg The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined... View Details

04 Apr 2024
News

The Making of a Medical Milestone

On March 16, doctors at the Massachusetts General Hospital made history when they successfully transplanted a kidney from a genetically modified pig to a living human. The groundbreaking procedure marked a significant milestone in animal-to-human transplant, or... View Details

Keywords: Margie Kelley

Web

HBS - Financials | Supplemental Financial Information

for online, hybrid and face-to-face applications with content that adds dynamic, real-life perspectives to undergraduate, MBA, and executive education programs. Revenue from Corporate Learning products and services increased 18 percent... View Details

October 2016
Case

The Quiet Ascension of LA Fitness

By: John R. Wells and Gabriel Ellsworth

In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details

Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles

Citation

Educators

Purchase

01 Jun 1999
News

Ikenna Okezie

education at the University of Tokyo Medical School. He also kept his quantitative skills honed working summers as a financial analyst in the Surgical Services Administration at Brigham and Women's Hospital in Boston. Three and a half... View Details

Keywords: Judith A. Ross

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery... View Details

09 Jun 2008
Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

open source development process. For example, IBM released half a million lines of its Cloudscape program, a simple database that resides inside a software application instead of as a full-fledged database program, to the Apache Software... View Details

Keywords: by Sean Silverthorne; Web Services; Web Services

11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

compounded by the effects of climate change.” This past February, NPR offered additional explanations for Mexico City’s water crisis: “The reservoirs that supply around 20% of water to the city's 22 million residents are drying up. They... View Details

Publications