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  • December 2011 (Revised June 2012)
  • Case

Samasource: Give Work, Not Aid

By: Francesca Gino and Bradley R. Staats
Samasource sought to use work, not aid, for economic development. The company secured contracts for digital services from large companies in the United States and Europe, divided the work up into small pieces (called microwork) and then sent it to delivery centers in... View Details
Keywords: Development Economics; Growth and Development Strategy; Social Enterprise
Related
  • 18 Sep 2013
  • News

An Honest Wage: Dollars, Hours, And Ethics

  • 08 Apr 2013
  • News

Ray Lane, Hewlett-Packard, and the State of Corporate Governance

  • 08 Sep 2016
  • News

The Age of the Wordless Logo

    High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage

    How to create the high-performance, high-commitment organization.

    Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines... View Details

    • 11 Aug 2011
    • Lessons from the Classroom

    Perfecting the Project Pitch

    marketing song and dance. "People with engineering backgrounds tend to struggle in this process," says Harvard Business School Associate Professor Thomas Steenburgh, who teaches the Business... View Details
    Keywords: by Dennis Fisher
    • January 2017 (Revised December 2017)
    • Case

    Merging American Airlines and US Airways (A)

    By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
    In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details
    Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States
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    • 21 Jan 2021
    • Video

    Y. V. Reddy

    Y.V. Reddy, Former Governor of the Reserve Bank of India, discusses the decision of Prime Minister Indira Gandhi to nationalize 14 of India’s largest banks in 1969 and how the process unfolded. View Details
    • 15 Jan 2014
    • Research & Ideas

    Managing the Family Business: It Takes a Village

    leadership, you find that most important decisions are the product of a consensus process like this. The leadership model has now changed since Nelson moved to the chairman role and Eduardo Melzer became CEO: the collaboration between... View Details
    • 17 Jun 2014
    • News

    Disruptive Genius

    • 12 Aug 2008
    • First Look

    First Look: August 12, 2008

    http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307047 Cook Composites and Polymers Co. Harvard Business School Case 608-055 This case describes how a company improves resource efficiency and View Details
    Keywords: Sean Silverthorne
    • 13 Feb 2014
    • Research & Ideas

    Managing the Family Business: Leadership Roles

    Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this article, Davis discusses leadership roles. Part Two: Structuring Leadership Roles My previous... View Details
    Keywords: by John A. Davis
    • January 2002
    • Exercise

    Socrates, Inc.

    By: Alan D. MacCormack and Kerry Herman
    Socrates, Inc., a provider of e-learning tools and technologies to educational institutions and, potentially, corporations, must decide which of several opportunities to pursue next and which priorities to focus on in terms of better structuring the firm's processes... View Details
    Keywords: Business Plan; Business Startups; Internet and the Web; Opportunities; Business Processes; Organizational Structure; Decision Choices and Conditions; Organizational Design; Education Industry; Information Technology Industry
    Related
    • Web

    Publications - Faculty & Research

    Resource Allocation ; Government and Politics ; Business and Stakeholder Relations ; Public Administration Industry Citation Read Now Related Raffaelli, Ryan, Tiona Zuzul, Ranjay Gulati, and Jan Rivkin. "Outcome and View Details
    • 01 Apr 2015
    • Research & Ideas

    The Slow, Steady Battle to Fix Cancer Care

    After a cancer patient's first 30 days in the American medical system, the bills start stacking up—right next to the pile of paperwork explaining benefits. "It's very hard for patients to match these things up," says Dr. Thomas W. Feeley, who recently joined... View Details
    Keywords: by Carmen Nobel; Health
    • October 1997 (Revised September 2003)
    • Case

    Eli Lilly and Company: Drug Development Strategy (A)

    By: Stefan H. Thomke, Ashok Nimgade and Paul Pospisil
    Describes how Eli Lilly and Co. tries to accelerate its new drug development process with the aid of "combinatorial chemistry"--a rapidly emerging and revolutionary approach to preclinical drug discovery. The product manager of a potential blockbuster migraine drug... View Details
    Keywords: Chemicals; Finance; Innovation and Invention; Time Management; Markets; Product Development; Organizations; Business Processes; Problems and Challenges; Business and Stakeholder Relations; Competition; Pharmaceutical Industry
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    • 22 Oct 2021
    • Blog Post

    Video Blog: My Experience with Career Services at HBS

    want to be intentional coming into business school. Harvard offers career coaching from the time you become a student here. So I signed up for my coach, his name is Doug, he's amazing. And in our first session, he just had me talk through... View Details

      Ashish Nanda

      Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

      Keywords: accounting industry; advertising; asset management; banking; brokerage; consulting; e-commerce industry; education industry; executive search; financial services; information technology industry; internet; investment banking industry; legal services; management consulting; professional services; real estate; service industry; sports; tourism
      • Research Summary

      Quality in Service Operations

      Rogelio Oliva is interested in understanding how the operational characteristics of service delivery processes interact with human resource and marketing policies to determine the long term productivity, quality, and profitability of a service operation. Specifically,... View Details
      • 24 Jan 2005
      • Research & Ideas

      Rethinking Activity-Based Costing

      excerpted here, authors Kaplan and Anderson suggest the process be simplified through an approach they call "time-driven ABC." Here's an overview. The solution to the problems with ABC is not to abandon the concept. ABC after... View Details
      Keywords: by Robert S. Kaplan & Steven R. Anderson