Firm Structure - Publications - Faculty & Research

25 Aug 2003
Research & Ideas

Why IT Does Matter

effectiveness has come the ability to do things truly differently. American Hospital Supply's distribution software and American Airlines' SABRE reservation system are examples of victories in past technologies. The firms were the first... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

30 Jan 2018
First Look

January 30, 2018

Abstract—The article discusses the notion of advertising as a profession in relation to the impact of digital analytics and data-driven marketing. Topics include the history of internet marketing, the investments of the content-driven internet View Details

Keywords: Sean Silverthorne

22 May 2012
First Look

First Look: May 22

work-life balance and with their work in general. And the firm was better able to recruit and retain employees. Clients also benefited-often in unexpected ways. In this engaging book, Perlow takes you inside BCG to witness the challenges... View Details

Keywords: Sean Silverthorne

04 May 2010
First Look

First Look: May 4

supplement:http://cb.hbsp.harvard.edu/cb/product/810011-PDF-ENG Miracle Life Inc. Lauren H. Cohen and Christopher MalloyHarvard Business School Case 210-039 Miracle Life is a firm with a unique setup and organizational structure.... View Details

Keywords: Martha Lagace

04 Jan 2012
First Look

First Look: January 4

firm has a cost structure that requires significant cost adjustment, the quality of governance can only be elucidated accurately by means of simultaneous analysis of firms' business strategy and their... View Details

Keywords: Carmen Nobel

08 Mar 2011
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First Look: March 8

immigrants made a conspicuous impact. Part I demonstrates the dominant role of immigrants in forming public financial policies from 1775 to 1817. Part II surveys 12 merchant and investment banking firms founded during the nineteenth... View Details

Keywords: Sean Silverthorne

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

fundamental changes to the way accounting firms and their clients operate. If we are really going to restore trust in the U.S. system of auditing, we will need to go well beyond the provisions of the Sarbanes-Oxley Act. We will need to... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

06 Dec 2011
First Look

First Look: Dec. 6

wrong answer unless one takes into account the different ways in which firms compete (that is, their business strategy). Because macro-level shocks reverberate differently at the firm level depending on... View Details

Keywords: Sean Silverthorne

05 May 2015
First Look

First Look: May 5

address the diverse values and interests of their companies' stakeholders. Publisher's link: http://www.greenleaf-publishing.com/productdetail.kmod?productid=4059 May 2015 Environmentally Responsible Supply Chains Ignore, Avoid, Abandon, and Embrace: What Drives View Details

Keywords: Carmen Nobel

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

through social learning) and costs (lower maximum solution quality due to a reduction in individual exploration for novel answers) relative to independent problem solving. In contrast to prior work, which has focused on how the presence and network View Details

Keywords: Dina Gerdeman

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

levels of poverty. One common challenge is that farmers only have access to one channel, often an auction, in which to sell their crops. Recently, e-intermediaries have emerged as alternate, technology-driven posted-price channels. We aim to develop insights into the... View Details

Keywords: Sean Silverthorne

Web

Business Economics Online Course | HBS Online

and firms compete to craft successful business strategies. 8 weeks 6-8 hours per week 5 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS Online. What you earn . Overview Syllabus... View Details

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

across the buyer-seller firms, they begin to take actions that begin to achieve balances in the contract terms on a routine basis," he said. Even though firms may start out on an uneven playing field, as they wrote in their paper,... View Details

Keywords: by Martha Lagace

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

outside facilitators, can help keep the process productive. Next, skills for managing a group process of analyzing a failure with a spirit of inquiry and sufficient understanding of the scientific method are essential inputs to learning from failure as an organization.... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

17 Jul 2012
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First Look: July 17

show that knowledge spillover shifts both distributions rightward while selection and reallocation raise the left truncation of the distributions and shift revenue leftward. Using a rich firm-level panel dataset that spans 60 countries, our View Details

Keywords: Sean Silverthorne

July 2005 (Revised September 2016)
Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details

Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco

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02 Jun 2010
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First Look: June 2

of the Contract: How Contract Structure Shapes Inter-Firm Dispute Resolution Authors:Fabrice Lumineau and Deepak Malhotra Publication:Strategic Management Journal (in press) Abstract This paper investigates how contract View Details

Keywords: Martha Lagace

Article

Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production

By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych

Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details

Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing

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15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

hagiographies. Alfred Chandler Jr. Chandler developed for business history a coherent theoretical framework built around his "3-pronged investment" in manufacturing, marketing, and management, and the notion of "organizational capabilities." The... View Details

Keywords: by Sean Silverthorne

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details