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Show Results For
- All HBS Web
(21,539)
- People (86)
- News (6,131)
- Research (11,047)
- Events (91)
- Multimedia (727)
- Faculty Publications (7,742)
- 02 Oct 2015
- News
Think Money Can’t Buy Happiness? Try Spending It Differently
- Article
Products to Platforms: Making the Leap
By: Feng Zhu and Nathan Furr
Following the path of companies such as Apple and Amazon, more and more firms are trying to become not just product purveyors but also platform providers, facilitating direct connections between customers and other groups. Although launching a platform can generate new... View Details
Zhu, Feng, and Nathan Furr. "Products to Platforms: Making the Leap." Harvard Business Review 94, no. 4 (April 2016): 72–78.
- Article
What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews
By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
Dobrescu, Loretti I., Michael Luca, and Alberto Motta. "What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews." Journal of Economic Behavior & Organization 96 (December 2013): 85–103.
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
higher Vision and influence Significantly higher Comfort with uncertainty Significantly higher Assembling and motivating a team No significant difference No significant View Details
Keywords: by HBS Working Knowledge
- 10 Nov 2012
- News
Making it through the storm
- 22 Feb 2018
- News
Economists cannot avoid making value judgments
- Research Summary
Incommensurable Values and Rational Decision Making
By: Nien-he Hsieh
Rational decision making is widely thought to require comparing alternatives with respect to a single measure of value. Accordingly, asking managers to consider values in addition to economic efficiency has been criticized on the grounds that doing so violates the... View Details
- 18 Jul 2011
- News
At Stores, Making 5 for $5 a Bigger Draw Than 1 for $1
- November 2021
- Article
Making Industrial Policy Work for Decarbonization
By: Jonas Meckling
Industrial policy has begun to move into the center of debates on climate policy. This represents a shift away from climate policy as we know it—as classic environmental policy. Industrial policy and environmental policy differ in their policy goals, policy... View Details
Meckling, Jonas. "Making Industrial Policy Work for Decarbonization." Global Environmental Politics 21, no. 4 (November 2021): 134–147.
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
as they did when deciding to help someone of their own volition, she says. To make charitable giving more effective, a manager designing a charitable donation drive for... View Details
Keywords: by Michael Blanding
- Article
The Magic That Makes Customer Experiences Stick
By: Stefan Thomke
Why do some customer experiences have that magical "wow" factor, making them all destined for success, while others get few, if any, enthusiastic customer responses? How would we "design" a great customer experience? These are some of the questions that the article... View Details
Keywords: Customer Experience; Emotion; Innovation; Experimentation; Storytelling; Customer Satisfaction; Emotions; Design; Innovation and Invention
Thomke, Stefan. "The Magic That Makes Customer Experiences Stick." MIT Sloan Management Review 61, no. 1 (Fall 2019).
- July 2011 (Revised January 2013)
- Case
Digital Microscopy Is Making Me Crazy!
By: Willy Shih
For Carl Zeiss Microimaging, modular hardware and software enabled customers to tailor Zeiss's broad range of microscopy systems hardware and software to meet a wide range of needs from basic scientific research in the biological and medical sciences to clinical... View Details
Keywords: Information Infrastructure; Applications and Software; Corporate Strategy; Disruptive Innovation; Science-Based Business; Management Analysis, Tools, and Techniques; Business Conglomerates; Digital Platforms; Opportunities; Medical Devices and Supplies Industry; Computer Industry
Shih, Willy. "Digital Microscopy Is Making Me Crazy!" Harvard Business School Case 612-002, July 2011. (Revised January 2013.)
- October 2023
- Case
Making Progress at Progress Software (A)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (A)." Harvard Business School Case 924-010, October 2023.
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
who has studied how companies make organizational decisions in industries such as health care and education. “They are figuring out how to use the information of managers and combine it with this new technology.” Testing the testers To... View Details
- 11 Nov 2014
- News
Making Good On Her Promise
- 14 Sep 2012
- Working Paper Summaries
What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises
An abstract is unavailable at this time. View Details
Keywords: by Robert Gibbons & Rebecca Henderson
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
'Here are some clouds. What do you see?' It's stunning for the class to realize that very smart people can come to very different conclusions. And so it really expands how they think about problems and gets them to focus on the process of... View Details
Keywords: by Martha Lagace
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
fierce business competition, your bargaining endowment can spell the difference between closing the deal and being shut out. A healthy bargaining endowment explains how Darren Rovell won View Details
Keywords: by Michael Wheeler