Publications

16 Dec 2008
First Look

First Look: December 16, 2008

respond to a revised proposal from two private equity firms to take the company private. In November of 2006, the Board had unanimously approved an offer of $37.60 per share after going through intense... View Details

Keywords: Sean Silverthorne

May 2002 (Revised May 2002)
Case

Garanti Bank: Transformation in Turkey (Abridged)

By: Rosabeth M. Kanter, Daniel Galvin and Maximilian Martin

Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details

Keywords: Banks and Banking; Restructuring; Organizational Change and Adaptation; Change Management; Cross-Cultural and Cross-Border Issues; Banking Industry; Turkey

29 Jun 2015
News

Study Suggests Google Harms Consumers by Skewing Search Results

February 2013
Article

Digitization, Innovation, and Copyright: What Is the Agenda?

By: Shane Greenstein, Josh Lerner and Scott Stern

This essay discusses the need for research on the consequences of digitization, as well as the impact of alternative policies governing the creation and use of digital information. This agenda focuses on the development of research to investigate the economics of... View Details

Keywords: Information Technology; Research; Copyright; Information Management; Innovation and Invention

Find at Harvard

13 Nov 2007
Research & Ideas

Six Steps for Reinvigorating America

Moss Kanter: I have for a long time been interested in all the institutions of a country that make a difference for the effectiveness of business and the prosperity View Details

Keywords: by Sean Silverthorne

22 Mar 2016
News

Andy Grove, chipmaking pioneer, 1936-2016

25 Jan 2011
First Look

First Look: Jan. 25

Technology Adoption Author:Diego A. Comin Publication:In Handbook of Economic Growth, edited by Philippe Aghion and Steven Durlauf. Elsevier, forthcoming Abstract We present a tractable model for analyzing... View Details

Keywords: Sean Silverthorne

October 1985 (Revised November 1986)
Supplement

CompuServe (E)

By: James L. Heskett

Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details

Keywords: Management Teams; Problems and Challenges; Information Technology Industry

21 Dec 2015
News

When the ‘sharing economy’ doesn’t

April 1998
Case

Citibank Hong Kong--Capital Arbitrage in the Emerging Markets

Describes how a credit derivative may be used to structure a profitable transaction between a bank and its client. Design and risk management issues are discussed in the context of this new class of derivative security. View Details

Keywords: Credit Derivatives and Swaps; Investment Banking; Financial Services Industry; Hong Kong

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Open the Wall Street Journal on any given day, and you are likely to find at least one story about how technology is disrupting yet another industry, and the pressures companies face to innovate. And yet, for board members View Details

Keywords: by Michael Blanding

15 Jul 2025
News

Bringing Business Insights to Micro-entrepreneurs

Every day, more than one million hawkers and other food and beverage vendors across Southeast Asia use the Grab delivery service to operate their small businesses—and grow them for the future—with a little help from Grab’s new AI Merchant Assistant. Via the company’s... View Details

Keywords: April White

June 2015 (Revised November 2015)
Case

Akbank: Options in Digital Banking

By: Rajiv Lal and Esel Çekin

This case discusses the digitalization strategies of a leading bank in Turkey, Akbank, and how to position its digital banking products going forward. The Turkish banking industry was undergoing a transformation prompted by the demands of the country's digitally savvy,... View Details

Keywords: Marketing; Banking; Emerging Market; Regulations; Channels; Digitization; Information Technology; Competition; Brands and Branding; Organizational Change and Adaptation; Emerging Markets; Distribution Channels; Banks and Banking; Digital Transformation; Banking Industry; Financial Services Industry; Turkey

June 2015 (Revised November 2016)
Supplement

HealthCare.gov: The Crash and the Fix (B)

By: Leonard A. Schlesinger and Paras D. Bhayani

A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the... View Details

Keywords: Organizational Change; Implementing Strategy; Implementation; Government Innovation; Health Care Industry; Health Care Reform; Service Delivery; Internet and the Web; Health; Government and Politics; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States

June 1995
Case

Banc One Corporation (A)

As Banc One's use of derivatives had proliferated, investors and analysts had expressed increasing concern about the size of derivative portfolios, the potential sensitivity of their value to interest rate swings, and the lack of standardized reporting on their use.... View Details

Keywords: Credit Derivatives and Swaps; Investment Banking; Financial Reporting; Annual Reports; Banking Industry