organizational behavior - Publications - Faculty & Research

January 2021 (Revised March 2022)
Case

Arçelik: From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli and Fares Khrais

Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details

Citation

Educators

Purchase

30 Oct 2017
Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

I graduated with a degree in Electrical Engineering in 2005 and started working in a chemical manufacturing plant that same year. On my first day on the job, with limited technical competence and organizational awareness, I was assigned... View Details

Web

HBS - The year in Review

Negotiation, Organizations & Markets Thomas Graeber Negotiation, Organizations & Markets Jillian Jordan Negotiation, Organizations & Markets James Riley Organizational Behavior Maria Roche Strategy Marlous... View Details

Web

Frequently Asked Questions | HBS Online

Strategy Design Thinking and Innovation Disruptive Strategy Negotiation Mastery Organizational Leadership Sustainable Business Strategy Sustainable Investing All our courses can be offered as a private cohort to encourage team... View Details

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of... View Details

Keywords: by Michael Blanding; Health

07 Feb 2019
Book

How Big Companies Can Outrun Disruption

is prepared for the fact that with all the great things like tolerance for failure and so forth, there is an equally important set of behaviors required that may be a lot less pleasant for some people. Lagace: Why do many companies not... View Details

Keywords: by Martha Lagace

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in the school’s View Details

Keywords: by Martha Lagace; Education

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

dismantle. It’s about thinking creatively in order to bring the best and brightest into your organization. About the Authors Rawi E. Abdelal is the Herbert F. Johnson Professor of International Management at Harvard Business School. Katherine Connolly Baden is a... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

managing the execution of existing policies and practices to pursue goals often set by others. Middle managers lead smaller numbers of associates but with more intense interaction, requiring them to balance organization behavior and... View Details

Keywords: by James Heskett

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

and the Role of Communication” in the journal Organizational Behavior and Human Decision Processes. The study looked at how individual self-serving biases can blur the judgment of decision-makers, who... View Details

Keywords: by Carmen Nobel; Education

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

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10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

post-pandemic world, despite all its uncertainties. About the authors Boris Groysberg is the Richard P. Chapman Professor of Business Administration at Harvard Business School. Katherine Connolly Baden is a research associate in the View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

organizational leaders rely on their own experiences and established success standards to form expectations for these workers, resulting in them feeling discouraged and unable to fit in. The paper, Relational Reconciliation: Socializing... View Details

Keywords: by Julia Hanna

Student-Profile

Professor Lumumba Seegars

Lumumba Seegars, assistant professor of business administration in the Organizational Behavior Unit, discusses his work studying intergroup inequalities within organizations, how this research helps us... View Details

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

Business School and author of nine books, including Learning in Action. The details vary, but in the main, all organizational change involves three phases: an initial stage of recognition and preparation, followed by the implementation of... View Details

Keywords: by Nick Morgan

Student-Profile

Alexandra C. Feldberg

across groups in organizations? How does access to knowledge affect the inclusion of subgroups in organizational processes? In what ways does knowledge transfer impact the success of programs intended to promote equity in organizations?... View Details

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

conversations with their bosses, notes Thomas DeLong, who teaches organizational behavior at Harvard Business School. "I'm amazed that although organizations are willing to set metrics for success in... View Details

Keywords: by Paul Michelman

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

question certain activities where they are spending substantial time and money yet not contributing to organizational goals and maybe they shouldn't be pursuing." Does The Way You Spend Your Time Match Your Key Priorities? Many CEOs... View Details

Keywords: by Carmen Nobel

August 2023
Supplement

Reimagining Hindustan Unilever (B)

By: Sunil Gupta and Rachna Tahilyani

In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details

Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India

Citation

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details