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      • April 2003 (Revised November 2005)
      • Case

      Trend Micro (B)

      By: Lynn S. Paine and Kim Bettcher
      The Trend Micro team's discussion of consumer strategy at its quarterly meeting in Germany provides an opportunity to assess the effectiveness of the team's decision process. View Details
      Keywords: Decision Making; Management Teams; Business Strategy; Diversity; Information Technology Industry; Germany
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      Paine, Lynn S., and Kim Bettcher. "Trend Micro (B)." Harvard Business School Case 303-085, April 2003. (Revised November 2005.)
      • spring 2003
      • Article

      The Effects of Diversity on Business Performance: Report of the Diversity Research Network

      By: T. Kochan, K. Bezrukova, R. Ely, S. Jackson, A. Joshi, K Jehn, J. Leonard, D. Levine and D. Thomas
      Keywords: Networks; Research; Performance; Diversity
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      Kochan, T., K. Bezrukova, R. Ely, S. Jackson, A. Joshi, K Jehn, J. Leonard, D. Levine, and D. Thomas. "The Effects of Diversity on Business Performance: Report of the Diversity Research Network." Human Resource Management 42, no. 1 (spring 2003): 3–21.
      • March 2003
      • Case

      Investing in Japan

      By: Peter A. Hecht and Luis M. Viceira
      The evolution of the macroeconomic environment, capital markets, financial institutions (including banks, public and private pension funds, and mutual funds), and financial regulation in Japan during the period 1980 to 2002, are examined long-term demographic... View Details
      Keywords: Capital Markets; Investment; Financial Institutions; Macroeconomics; Japan
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      Hecht, Peter A., and Luis M. Viceira. "Investing in Japan." Harvard Business School Case 203-036, March 2003.
      • March 2003 (Revised November 2005)
      • Case

      Trend Micro (A)

      By: Lynn S. Paine and Kim Bettcher
      The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details
      Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry
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      Paine, Lynn S., and Kim Bettcher. "Trend Micro (A)." Harvard Business School Case 303-065, March 2003. (Revised November 2005.)
      • March 2003 (Revised November 2003)
      • Case

      Resourcery, Ltd.

      By: Richard G. Hamermesh and Feyi A. Boroffice
      Recounts the story of how a successful Nigerian entrepreneur has expanded his systems integration/networking business. He now faces the problem of raising growth capital in a developing country. View Details
      Keywords: Venture Capital; Growth Management; Expansion; Race; Entrepreneurship; Developing Countries and Economies
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      Hamermesh, Richard G., and Feyi A. Boroffice. "Resourcery, Ltd." Harvard Business School Case 803-148, March 2003. (Revised November 2003.)
      • 2003
      • Chapter

      The Benefits of Verifying Diverse Identities for Group Performance

      By: J. Polzer, W. Swann and L. Milton
      Keywords: Groups and Teams; Identity; Performance Evaluation; Diversity
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      Polzer, J., W. Swann, and L. Milton. "The Benefits of Verifying Diverse Identities for Group Performance." In Research on Managing Groups and Teams: Identity Issues in Groups. Vol. 5, edited by M. Neale, E. Mannix, and J. Polzer. Stamford, CT: JAI Press, 2003.
      • February 2003 (Revised October 2003)
      • Case

      Cable Data Systems

      By: Paul W. Marshall and Todd H Thedinga
      Describes the operating challenges of Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities to minorities in urban markets. Following the merger of two cable installation... View Details
      Keywords: Selection and Staffing; Employment; Forecasting and Prediction; Urban Scope; Cost Management; Infrastructure; Labor Unions; Demand and Consumers; Demographics; Media and Broadcasting Industry; Telecommunications Industry; Boston
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      Marshall, Paul W., and Todd H Thedinga. "Cable Data Systems." Harvard Business School Case 803-132, February 2003. (Revised October 2003.)
      • February 2003
      • Supplement

      Silvio Napoli Cross Cultural Management

      By: Christopher A. Bartlett
      Presents an interview with Silvio Napoli regarding cultural aspects of an Italian manager in a Swiss company opening an Indian subsidiary. Issues range from personal and family adjustment to management style, corporate culture, and differences in national... View Details
      Keywords: Management Style; Business Subsidiaries; Nationality; Organizational Culture; Personal Characteristics; Business Startups; Cross-Cultural and Cross-Border Issues; Italy; Switzerland; India
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      Bartlett, Christopher A. "Silvio Napoli Cross Cultural Management." Harvard Business School Video Supplement 303-806, February 2003.
      • 2003
      • Chapter

      Using Difference to Make a Difference

      By: D. Meyerson and R. Ely
      Keywords: Diversity; Power and Influence
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      Meyerson, D., and R. Ely. "Using Difference to Make a Difference." In The Difference "Difference" Makes: Women and Leadership, edited by Deborah Rhode. Stanford: Stanford University Press, 2003.
      • 2003
      • Chapter

      Financing Entrepreneurship: Is Gender an Issue?

      By: Nancy M. Carter, Candida G. Brush, Elizabeth Gatewood, Patricia G. Greene and Myra M. Hart
      Keywords: Entrepreneurship; Gender; Corporate Finance
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      Carter, Nancy M., Candida G. Brush, Elizabeth Gatewood, Patricia G. Greene, and Myra M. Hart. "Financing Entrepreneurship: Is Gender an Issue?" In Critical Junctures in Women's Economic Lives: A Collection of Symposium Papers, 45–51. Minneapolis, MN: Center for Economic Progress, 2003.
      • January 2003
      • Article

      Women Entrepreneurs Who Break Through to Equity Financing: The Influence of Human, Social and Financial Capital

      By: Myra M. Hart, Nancy M. Carter, Candida G. Brush, Patricia G. Greene and Elizabeth Gatewood
      Keywords: Human Capital; Entrepreneurship; Financing and Loans; Gender; Capital; Equity
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      Hart, Myra M., Nancy M. Carter, Candida G. Brush, Patricia G. Greene, and Elizabeth Gatewood. "Women Entrepreneurs Who Break Through to Equity Financing: The Influence of Human, Social and Financial Capital." Venture Capital 5, no. 1 (January 2003): 1–28.
      • November 2002 (Revised March 2006)
      • Case

      Inequality and the "American Model"

      By: Rafael M. Di Tella and Ingrid Vogel
      Official data that suggest economic inequality has been mounting in the United States on various dimensions since 1979. Many causes of such inequality have been postulated: technological change, globalization, demographic factors, and changes in public policy (notably... View Details
      Keywords: Equality and Inequality; Wealth and Poverty; Corporate Governance; Social Issues; Government Administration; United States
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      Di Tella, Rafael M., and Ingrid Vogel. Inequality and the "American Model". Harvard Business School Case 703-025, November 2002. (Revised March 2006.)
      • October 2002 (Revised February 2011)
      • Case

      Union Corrugating Company (A)

      By: Paul W. Marshall and Julia Stevens
      Lauri Union graduates from Harvard Business School and takes over her family's steel-corrugated roofing and siding manufacturing firm, which her mother has most recently run. The industry is mature, entry barriers to competitors are low, and the company is over 50... View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Family Business; Entrepreneurship; Organizational Culture; Family Ownership; Gender; Manufacturing Industry; Steel Industry; Industrial Products Industry
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      Marshall, Paul W., and Julia Stevens. "Union Corrugating Company (A)." Harvard Business School Case 803-065, October 2002. (Revised February 2011.)
      • October 2002 (Revised March 2013)
      • Case

      Intermountain Health Care

      By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
      Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
      Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
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      Bohmer, Richard M.J., Amy C. Edmondson, and Laura Feldman. "Intermountain Health Care." Harvard Business School Case 603-066, October 2002. (Revised March 2013.)
      • October 2002
      • Article

      The Role of Social Capital and Gender in Linking Financial Suppliers and Entrepreneurial Firms: A Framework for Future Research.

      By: Candida G. Brush, Nancy M. Carter, Patricia G. Greene, Myra M. Hart and Elizabeth Gatewood
      Keywords: Framework; Research; Gender; Capital
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      Brush, Candida G., Nancy M. Carter, Patricia G. Greene, Myra M. Hart, and Elizabeth Gatewood. "The Role of Social Capital and Gender in Linking Financial Suppliers and Entrepreneurial Firms: A Framework for Future Research." Venture Capital 4, no. 4 (October 2002): 305–323.
      • August 2002 (Revised August 2002)
      • Case

      Raiser Senior Services--The Stratford (A)

      By: H. Kent Bowen and Alison Berkley Wagonfeld
      Focuses on modifying operations to increase profitability at an upscale senior care facility in California. Jennifer Raiser, president of Raiser Senior Services, opened the Stratford in 1992 as a high-end, continuing-care retirement community. Ten years later, the... View Details
      Keywords: Cost Management; Profit; Saving; Health Care and Treatment; Age; Management Teams; Problems and Challenges; Ethics; Legal Liability; Business Growth and Maturation; Health Industry; Service Industry; California
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      Bowen, H. Kent, and Alison Berkley Wagonfeld. "Raiser Senior Services--The Stratford (A)." Harvard Business School Case 603-013, August 2002. (Revised August 2002.)
      • June 2002 (Revised September 2002)
      • Case

      Pokemon: Gotta Catch 'Em All (Abridged)

      By: Youngme E. Moon
      Pokemon, the colloquial name given to a collection of 150 fantastic, animal-inspired creatures with organic powers and the capacity to evolve, are the stars of video games, trading card games, and TV cartoons. Conceived in Japan in 1996, Pokemon quickly became that... View Details
      Keywords: Brands and Branding; Age; Business or Company Management; Marketing Strategy; Product Launch; Cross-Cultural and Cross-Border Issues; Copyright; Video Game Industry; Entertainment and Recreation Industry; Japan; Asia; United States
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      Moon, Youngme E. "Pokemon: Gotta Catch 'Em All (Abridged)." Harvard Business School Case 502-092, June 2002. (Revised September 2002.)
      • 6 Jun 2002 - 9 Jun 2002
      • Conference Presentation

      Perceived Individual Creativity in Organizational Teamwork as a Function of Personality and Gender

      By: Giovanni Moneta, Teresa M. Amabile, Elizabeth Schatzel and Steven J. Kramer
      Keywords: Gender; Organizations; Groups and Teams; Creativity; Identity; Perception
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      Moneta, Giovanni, Teresa M. Amabile, Elizabeth Schatzel, and Steven J. Kramer. "Perceived Individual Creativity in Organizational Teamwork as a Function of Personality and Gender." Paper presented at the American Psychological Society Annual Convention, New Orleans, June 06–09, 2002.
      • June 2002
      • Article

      Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups

      By: J. Polzer, L. P. Milton and W. B. Swann Jr.
      Keywords: Groups and Teams; Diversity
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      Polzer, J., L. P. Milton, and W. B. Swann Jr. "Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups." Administrative Science Quarterly 47, no. 2 (June 2002): 296–324. (Winner of Academy of Management. Outstanding Publication in Organizational Behavior Award presented by Academy of Management​.)
      • 2002
      • Working Paper

      Effects of Demographic Factors and Provider Structures on the Cost and Length of Stay for Hemodialysis Patients with Vascular Access Failure

      By: Louis Brenner, Dennis Campbell, Frances X. Frei and Ajay Singh
      Citation
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      Brenner, Louis, Dennis Campbell, Frances X. Frei, and Ajay Singh. "Effects of Demographic Factors and Provider Structures on the Cost and Length of Stay for Hemodialysis Patients with Vascular Access Failure." Harvard Business School Working Paper, No. 02-071, April 2002.
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