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  • All HBS Web  (4,658)
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    • News  (1,605)
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    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting
    • TeachingInterests

    General Management Program (GMP)

    By: Sunil Gupta
    As global business challenges become more complex, companies are turning to cross-functional leaders who can drive change across the organization. The General Management Program (GMP) is a unique modular program that provides the latest management thinking and best... View Details
    • Research Summary

    Overview

    Dr. Crawford conducts research on innovation in the energy industry, with a special focus on emerging business models. She is developing several cases for the EC course, "21st Century Energy," that specifically examine innovations at the interface of IT and Energy — ... View Details
    Keywords: Electricity; Prosumer; Smart Grid; Blockchain; Microgrid; Electric Vehicles; Batteries; Energy Storage; Ride-sharing; Smart Cities; Smart Buildings; Smart Meters; Demand Response; "GMOs,"; Corporate Accountability; Responsibilities To Society; Environmental And Social Sustainability; Leadership & Corporate Accountability; Competitive Strategy; Innovation Strategy; Disruptive Innovation; Research and Development; Leadership; Environmental Sustainability; Energy Industry; Chemical Industry; Pharmaceutical Industry; Agriculture and Agribusiness Industry; Technology Industry; Europe; Asia; United States
    • 03 Oct 2011
    • News

    Putting Steve Jobs in perspective

      Listening

      The best advice I ever heard about listening—advice that significantly changed my own approach—came from Sam Palmisano, when he was talking to our leadership team. Someone asked him why his experience working in Japan was so important to his leadership development,... View Details

      • December 1998
      • Case

      Bell Atlantic and the Union City Schools (A): The Intelligent Network

      By: Rosabeth M. Kanter and Ellen Pruyne
      The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to... View Details
      Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; New Jersey
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      Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (A): The Intelligent Network." Harvard Business School Case 399-029, December 1998.
      • 21 Oct 2020
      • News

      “Think Outside the Building” says Harvard Professor Rosabeth Moss Kanter

      • June 2003 (Revised July 2003)
      • Case

      Union City Schools: Sustaining The Turnaround

      By: Rosabeth M. Kanter and Ryan Raffaelli
      Under the leadership of Superintendent Thomas Highton, Union City Schools, New Jersey, underwent a 14-year turnaround. In 1989, the Union City School District was the second-worst-performing district in New Jersey. As Mr. Highton prepared to retire, 2002 student test... View Details
      Keywords: Leadership; Leading Change; Performance Consistency; Change Management; New Jersey
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      Kanter, Rosabeth M., and Ryan Raffaelli. "Union City Schools: Sustaining The Turnaround." Harvard Business School Case 303-137, June 2003. (Revised July 2003.)
      • 14 Mar 2022
      • Research & Ideas

      Lessons from COVID-19: The Business Skills Doctors Need

      organizations or lobby for changes to external regulation and public policy,” Huckman says. Changing how medicine is taught Of course, even if medical schools recognize the need to develop these management... View Details
      Keywords: by Michael Blanding; Health
      • December 2005 (Revised May 2014)
      • Case

      Walt Disney and the 1941 Animators' Strike

      By: Nitin Nohria, Anthony Mayo and Bridget Gurtler
      Focuses on the leadership lessons drawn from the events precipitating the Animator's Strike of 1941, depicting the growing pains of a company that was as much formed and changed by American culture as American culture was formed and changed by it. The tale of Walt... View Details
      Keywords: Business History; Leadership; Creativity; Culture; Business Strategy; Technology Adoption
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      Nohria, Nitin, Anthony Mayo, and Bridget Gurtler. "Walt Disney and the 1941 Animators' Strike." Harvard Business School Case 406-076, December 2005. (Revised May 2014.)
      • September 2006 (Revised May 2007)
      • Case

      GE's Jeff Immelt: The Voyage from MBA to CEO

      By: Christopher A. Bartlett and Andrew N. McLean
      GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. Traces the development of a 25-year-old MBA named Jeff Immelt, who 18 years later is named as CEO of GE, arguably the biggest and... View Details
      Keywords: Talent and Talent Management; Human Resources; Leadership Development; Leading Change; Business or Company Management; Energy Industry; Technology Industry
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      Bartlett, Christopher A., and Andrew N. McLean. "GE's Jeff Immelt: The Voyage from MBA to CEO." Harvard Business School Case 307-056, September 2006. (Revised May 2007.)
      • Sep 12 2019
      • Testimonial

      A Conversation with AMP Women on Applying

      • Teaching Interest

      Leading Professional Service Firms

      By: Andy Wu
      As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm... View Details
      • January 1991 (Revised March 1996)
      • Case

      Profiling at National Mutual (A)

      This case series describes a company grappling with organizational change through information technology. National Mutual Life Association vies for Australian insurance industry leadership with its long-time competitor. It has purchased an expert system called Client... View Details
      Keywords: Organizational Change and Adaptation; Information Technology; Insurance Industry; Australia
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      Sviokla, John J., and Audris Wong. "Profiling at National Mutual (A)." Harvard Business School Case 191-078, January 1991. (Revised March 1996.)
      • August 2005 (Revised August 2006)
      • Case

      PalmSource 2005

      By: David B. Yoffie and Barbara Mack
      PalmSource is facing stiff competition from handheld, wireless handheld, and smart phone vendors in 2005. In addition, changes in leadership and corporate structure have altered its relationship with its leading customer--PalmOne. Although Palm renews its license with... View Details
      Keywords: Competition; Innovation Strategy; Alliances; Software; Market Participation; Wireless Technology; Trends; Working Conditions; Change Management; Information Technology Industry; United States
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      Yoffie, David B., and Barbara Mack. "PalmSource 2005." Harvard Business School Case 706-420, August 2005. (Revised August 2006.)
      • January 2024
      • Case

      Deion Sanders: The Prime Effect

      By: Hise O. Gibson, Nicole Gilmore and Alicia Dadlani
      In 2023, Deion Sanders, known as “Coach Prime,” became head football coach of the University of Colorado Boulder (CU). Sanders was tasked with leading CU’s struggling football program, which had only achieved one winning season in the last 15 years, back to glory. Many... View Details
      Keywords: Leadership Style; Leading Change; Management Style; Race; Prejudice and Bias; Sports; Experience and Expertise; Sports Industry; United States; Colorado
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      Gibson, Hise O., Nicole Gilmore, and Alicia Dadlani. "Deion Sanders: The Prime Effect." Harvard Business School Case 624-001, January 2024.
      • 24 Nov 2008
      • Research & Ideas

      Harvard Business School Discusses Future of the MBA

      complain that MBAs don't understand the practice of leadership or have sufficient awareness of their impact on others. Reflecting on these findings, Garvin concluded, "Business as usual isn't good enough." The Ford Foundation... View Details
      Keywords: by Roger Thompson & HBS Bulletin; Education
      • 19 May 2020
      • Working Paper Summaries

      Global Behaviors and Perceptions at the Onset of the COVID-19 Pandemic

      Keywords: by Thiemo Fetzer, Marc Witte, Lucas Hensel, Jon M. Jachimowicz, Johannes Haushofer, Andriy Ivchenko, Stefano Caria, Elena Reutskaja, Christopher Roth, Stefano Fiorin, Margarita Gomez, Gordon Kraft-Todd, Friedrich M. Goetz, and Erez Yoeli
      • April 2025
      • Case

      #FutureFresenius: Implementing a New Strategy to Transform the Company and Advance Patient Care

      By: David J. Collis, Benjamin C. Esty and Haisley Wert
      In February 2024, Fresenius CEO Michael Sen reflected on the company’s transformation journey from his office in Bad Homburg, Germany. With revenues of €22 billion and a mission to advance patient care, Fresenius had built a strong reputation through decades of... View Details
      Keywords: Strategic Planning; Corporate Strategy; Transformation; Finance; Leading Change; Organizational Culture; Organizational Structure; Alignment; Health Industry; Germany; United States
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      Collis, David J., Benjamin C. Esty, and Haisley Wert. "#FutureFresenius: Implementing a New Strategy to Transform the Company and Advance Patient Care." Harvard Business School Case 725-361, April 2025.
      • June 2021
      • Case

      Akira Fukabori and Kevin Kajitani at avatarin (A)

      By: Linda A. Hill and Emily Tedards
      In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
      Keywords: Agility; Ecosystem; Innovation Ecosystems; Crowdsourcing; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Mobility; Strategy; COVID-19; Intrapreneurship; Public-private Partnership; XPRIZE; Space Industry; Avatar; Telepresence; Innovation Lab; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
      Citation
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      Hill, Linda A., and Emily Tedards. "Akira Fukabori and Kevin Kajitani at avatarin (A)." Harvard Business School Case 421-089, June 2021.
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