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  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

including design thinking and lean startup approaches, that have given rise to some of the world’s biggest technology companies. But does the Silicon Valley mantra “fail fast, fail often,” which encourages early testing of new ideas and... View Details
Keywords: by Kristen Senz
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
  • Web

Leadership - Faculty & Research

Bojinov , Karim R. Lakhani and David Lane April 2025 (Revised April 2025) | Case | Faculty Research Keywords: Banks and Banking ; Governance Controls ; Information Technology ; AI and Machine Learning ; Analytics and Data Science ;... View Details
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

users, it holds them for 74 minutes each day. Among social media, the average Facebook session is half as long, Twitter a third, and Snapchat a quarter. On a mobile phone, the TikTok picks are presented in an endless scroll. And that’s where the two View Details
Keywords: by John Deighton and Leora Kornfeld
  • October 2018 (Revised July 2023)
  • Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco
Related
  • 03 Feb 2021
  • Blog Post

Faculty Spotlight: Professor Jurgen Weiss

course. His research and consulting work focus on the fundamental transformation of the energy industry in light of rapid technological change and climate change-related pressures. Professor Weiss is a faculty affiliate of BEI. In this... View Details
  • April 2021
  • Case

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Nicole Tempest Keller
On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details
Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Technology Industry; Technology Industry; Canada
Related
  • 01 Mar 2024
  • News

Giving All Stakeholders a Voice

For John Wu (MBA 2000), “Web3” means more than technological innovation. “It’s a mindset,” he says of the movement toward a decentralized internet that accelerates innovation and gives end users greater collaboration with businesses. “It’s a transformative shift in... View Details
Keywords: April White
  • 29 Sep 2009
  • First Look

First Look: September 29

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1475725 Breakthrough Inventions and Migrating Clusters of Innovation Author:William R. Kerr Abstract We investigate the speed at which clusters of invention for a technology migrate... View Details
Keywords: Martha Lagace
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems collectively. Hence, the market is rife with... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

least a year ahead of time.” How firms can spot future misconduct Glassdoor isn’t the only site that may uncover wrongdoing, Campbell says. The same analysis could be applied to any social platform in which employees are discussing... View Details
Keywords: by Michael Blanding; Technology
  • 12 Mar 2013
  • First Look

First Look: March 12

technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

Illustrations by Don Foley To expand faculty research on how technological change is affecting business and society and to help reinvent this change, HBS launched in July the Digital, Data, and Design Institute at Harvard (D^3). It... View Details
  • Web

Winners & Runners-Up | New Venture Competition

Building a zero-fee money transfer platform for African migrants. Feather Health Kirsten Soong (MBA 2022) Daniel Navarro Mariya Rivkin (MBA 2022) Social Enterprise Track Runner-Up An AI driven digital View Details
  • 13 Dec 2016
  • First Look

December 13, 2016

emerged in areas ranging from labor markets to credit applications to housing—sometimes made worse by a lack of regulation, the absence of in-person interactions, and the use of automation and big data. How can companies reverse the tide? The key lies in more... View Details
Keywords: Carmen Nobel
  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

breakthrough technology and innovative business models. Audrey's role prior to HBS was a Senior Manager and Acting Zambia Country Director at One Acre Fund. Aman Baboolal (MBA 2024, Section F), Summer Internship: MBA Intern, NextEra... View Details
  • June 2020 (Revised October 2020)
  • Case

What Went Wrong with Boeing's 737 Max?

By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
Related
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

also teaches courses on innovation and building new ventures to seasoned executives in the School's Executive Education Program. This excerpt from a recent presentation encourages executives to leverage disruptive change as a platform for... View Details
Keywords: by Lynda M. Applegate
  • 16 Dec 2014
  • First Look

First Look: December 16

after the team scaffolds were implemented and showed a 40% improvement in patient throughput time. Working Papers Transition to Clean Technology By: Acemoglu, Daron, Ufuk Akcigit, Douglas Hanley, and William R. Kerr Abstract—We develop a... View Details
Keywords: Sean Silverthorne