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  • All HBS Web  (3,575)
    • People  (4)
    • News  (628)
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    • Events  (16)
    • Multimedia  (7)
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← Page 41 of 3,575 Results →
  • 15 Apr 2019
  • Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell.  Shell is a doctoral student at Harvard Business School, View Details
Keywords: by Katherine Vizcardo and Danielle Kost; Service
  • 01 Apr 2000
  • News

A Place in the Sun

edge. READ MORE The World at a Click A stay at Turtle Island is an eagerly anticipated experience, and those expectations create management challenges for Evanson and the... View Details
Keywords: Julia Hanna and Garry Emmons
  • June 2006
  • Teaching Note

Cola Wars Continue: Coke and Pepsi in 2006 (TN)

By: David B. Yoffie
Teaching Note to 706447. View Details
Keywords: Industry Structures; Competitive Strategy; Revenue; Price; Brands and Branding; Emerging Markets; Growth and Development; Profit; Performance; Food and Beverage Industry; United States
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Yoffie, David B. "Cola Wars Continue: Coke and Pepsi in 2006 (TN)." Harvard Business School Teaching Note 706-514, June 2006.
  • February 2017 (Revised June 2017)
  • Supplement

ExxonMobil: Business as Usual? (B)

By: George Serafeim, Shiva Rajgopal and David Freiberg
The case presents ExxonMobil's response to growing pressure to disclose how climate change will impact their business. This includes multiple asset impairments and losing a proxy vote to shareholders to increase climate change related reporting. Supplements the (B)... View Details
Keywords: Oil & Gas; Oil Prices; Oil Companies; Asset Impairment; Predictive Analytics; Sustainability; Environmental Impact; Innovation; Disclosure; Accounting; Valuation; Energy Sources; Ethics; Corporate Disclosure; Governance Compliance; Climate Change; Financial Reporting; Energy Industry; United States
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Serafeim, George, Shiva Rajgopal, and David Freiberg. "ExxonMobil: Business as Usual? (B)." Harvard Business School Supplement 117-047, February 2017. (Revised June 2017.)
  • 01 Feb 1998
  • News

Women at the Top

explore a wide range of contemporary business issues and top management concerns. Beyond that, the program was aimed at giving these leaders the opportunity to reap the benefits of spending time with other... View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • April 2020 (Revised June 2020)
  • Case

Oriental Land Co., Ltd.—Tokyo Disney Resort

By: Ramon Casadesus-Masanell and Akiko Kanno
This case describes the history of Oriental Land Co. Ltd.’s (OLC's) Tokyo Disney Resort (TDR), its operations, the extent of vertical integration, and the challenges it faced in 2018 as OLC's chairman and CEO, Toshio Kagami, contemplated how best to deal with... View Details
Keywords: Strategy For Multi-business Firm; Business Models; Growth; Theme Parks; Disney; Disney Parks; Licensing; Royalties; Two-part Tariffs; Oriental Land Co.; Tokyo Disneyland; Tokyo DisneySea; Tokyo Disney Resort; Tokyo Disney; Growth Strategy; Hotels; Hotel Industry; Partnership; Development; Attractions; Rides; Urayasu; Kagami; Congestion; Pricing; Amusement Parks; Amusement Park Industry; Brand; Branding; History; OLC; Corporate Strategy; Competitive Strategy; Business History; Price; Retention; Growth and Development; Growth and Development Strategy; Brands and Branding; Agreements and Arrangements; Contracts; Operations; Vertical Integration; Problems and Challenges; Partners and Partnerships; Business Strategy; Expansion; Rail Transportation; Transportation Networks; Accommodations Industry; Entertainment and Recreation Industry; Tourism Industry; Asia; Japan; Tokyo; United States
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Casadesus-Masanell, Ramon, and Akiko Kanno. "Oriental Land Co., Ltd.—Tokyo Disney Resort." Harvard Business School Case 720-460, April 2020. (Revised June 2020.)
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

presented by the pandemic on three continents: West Africa The region’s already fragile food ecosystems are buckling under the pandemic strain, with lockdowns keeping farm workers from their fields, supply chains disrupted, price hikes,... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and View Details
Keywords: Sean Silverthorne
  • June 2011
  • Case

Reed Supermarkets: A New Wave of Competitors

By: John A. Quelch and Carole Carlson
Reed Supermarkets is a high-end supermarket chain with operations in several Midwestern states. Meredith Collins, vice president of marketing, visits stores located in Columbus, Ohio, an important region with the largest market and the greatest impact on revenue... View Details
Keywords: Product Positioning; Marketing Strategy; Business Growth and Maturation; Competitive Strategy; Consumer Behavior; Brands and Branding; Food and Beverage Industry; Food and Beverage Industry; Ohio
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Quelch, John A., and Carole Carlson. "Reed Supermarkets: A New Wave of Competitors." Harvard Business School Brief Case 114-296, June 2011.

    When Should a Social Platform Give People Fewer Choices and Charge More for Them?

    Existing economic wisdom offers unequivocal advice to managers seeking to establish new platform businesses: Invest to acquire users as quickly as possible and make sure that they have ... View Details

    • March 2020
    • Article

    Synergistic Value in Vertically Integrated Power-to-Gas Energy Systems

    By: Gunther Glenk and Stefan Reichelstein
    In vertically integrated energy systems, integration frequently entails operational gains that must be traded off against the requisite cost of capacity investments. In the context of the model analyzed in this study, the operational gains are subject to inherent... View Details
    Keywords: Vertical Integration; Volatility; Capital Investment; Capacity Management; Renewable Energy; Green Hydrogen; Decarbonization; Carbon Emissions; Environment; Energy; Environmental Accounting; Environmental Management; Environmental Sustainability; Investment; Decision Making; Operations; Technological Innovation; Green Technology; Energy Industry; Utilities Industry; Consulting Industry; Green Technology Industry; Industrial Products Industry; Manufacturing Industry; Technology Industry; Steel Industry; Shipping Industry; Transportation Industry; Europe; North America; South America; Africa; Asia
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    Glenk, Gunther, and Stefan Reichelstein. "Synergistic Value in Vertically Integrated Power-to-Gas Energy Systems." Production and Operations Management 29, no. 3 (March 2020): 526–546.
    • 09 Oct 2001
    • Research & Ideas

    Five Questions for Paul Lawrence and Nitin Nohria

    memory that the product was safe to drink. Q: What can any manager or business leader take away from reading Driven? A: All managers and business leaders need to get things... View Details
    Keywords: by Sean Silverthorne
    • February 2024
    • Case

    FIGS: Scrubbing the Status Quo

    By: Jeffrey F. Rayport and Nicole Tempest Keller
    In October 2023, FIGS had revolutionized the medical scrubs industry with its fashionable and functional designs, but the venture was at a critical juncture. The digitally native vertical brand (DNVB) had gone public in a successful IPO in 2021 and reached $500 million... View Details
    Keywords: Marketing Channels; Corporate Strategy; Business Growth and Maturation; Business Model; Decision Choices and Conditions; Competitive Strategy; Expansion; Apparel and Accessories Industry; Apparel and Accessories Industry; United States; California; Los Angeles; Europe; Canada
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    Rayport, Jeffrey F., and Nicole Tempest Keller. "FIGS: Scrubbing the Status Quo." Harvard Business School Case 824-062, February 2024.
    • 29 Sep 2015
    • Research & Ideas

    Work 3.0: Redefining Jobs and Companies in the Uber Age

    as Lyft, Postmates, Upwork, TaskRabbit, and scores of others like them—connect large numbers of independent contractors providing services with customers seeking those services. The companies profit by taking a cut of the View Details
    Keywords: by Andrei Hagiu; Transportation; Web Services
    • 25 Jun 2014
    • Lessons from the Classroom

    FIELD Trip: Conquering the Gap Between Knowing and Doing

    flop. "I get a lot of compliments on it—but the price point is way too high," says Mayo. By contrast, he pulls out a folded paper map with the title "Harvard Star Map." With landmarks where famous View Details
    Keywords: by Michael Blanding; Education
    • 10 Mar 2015
    • Research & Ideas

    The Surprising Winners and Losers in the Retail Revolution

    it, sell it only online? If not, what is the requisite assortment we should carry? What's the appropriate pricing in the store? They decided on a limited assortment in-store, that is mostly private label and... View Details
    Keywords: by Sean Silverthorne; Retail
    • June 10, 2021
    • Article

    Preparing Hospitals for the Next Pandemic

    By: Regina E. Herzlinger and Barak D. Richman
    The COVID-19 epidemic response has shown that the U.S. is blessed with heroic physicians and other health care providers, researchers, and facilities. But it has also revealed a health care system that was woefully unprepared for the surge of pandemic patients. In the... View Details
    Keywords: Hospital; Hospital Management; Hospitals—administration; Health Care; Health Care Industry; Health Care Investment; Health Care Operations; Health Pandemics; Health Care and Treatment; Operations; Performance Improvement; Investment; Health Industry; United States
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    Herzlinger, Regina E., and Barak D. Richman. "Preparing Hospitals for the Next Pandemic." Harvard Business Review Digital Articles (June 10, 2021).
    • 1999
    • Book

    The Financing of Catastrophe Risk

    By: Kenneth A. Froot
    Keywords: Catastrophe Risk; Corporate Finance; Banking And Insurance; Hedging; Banking; Decision Choice And Uncertainty; Financial Markets; Insurance; Policy; Risk Management; Natural Disasters; Cost of Capital; Asset Pricing; Insurance Industry
    Citation
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    Froot, Kenneth A., ed. The Financing of Catastrophe Risk. Chicago: University of Chicago Press, 1999.
    • 21 Nov 2017
    • First Look

    First Look at New Research and Ideas, November 21, 2017

    https://www.hbs.edu/faculty/Pages/item.aspx?num=53512 Online Network Revenue Management Using Thompson Sampling By: Ferreira, Kris Johnson, David Simchi-Levi, and He Wang... View Details
    Keywords: Sean Silverthorne
    • 06 Oct 2015
    • First Look

    October 6, 2015

    States and the European Union. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49803 Online Network Revenue Management Using Thompson Sampling By:... View Details
    Keywords: Sean Silverthorne
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