Organizational Buying Behavior - Publications - Faculty & Research

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

results are outlined in a May article published in Organizational Behavior and Human Decision Processes called Are They Useful? The Effects of Performance Incentives on the Prioritization of Work Versus... View Details

Keywords: by Rachel Kim Raczka

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

chapters devoted to models of patterns of the self. I write about deeply embedded life interests and understanding how they get expressed in work, and how we learn which interests are most meaningful for us and what business or View Details

Keywords: by Martha Lagace

05 May 2011
What Do You Think?

How Ethical Can We Be?

with whom we interact judge us differently than we judge ourselves? Phil Clark commented that "Ethics is in the 'eye of the beholder,' not the person carrying out the action." We may rationalize our behaviors depending on, as R.... View Details

Keywords: by Jim Heskett

06 Jan 2016
What Do You Think?

Why Do Leaders Get Their Timing Wrong?

averted pollution laws in many countries over a ten-year period. The second involves Zappos’ sudden initiative to eliminate all but one manager, the CEO. The two examples share at least one thing in common: they both involve changing View Details

Keywords: by James Heskett; Auto; Fashion

21 Nov 2015
HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

chemicals and water that you use to produce the items, but also the waste. People throw away 90 percent of what they are going to buy in the next two years. So it’s just amazing. In the US and in the UK, people throw away about 30 kilos... View Details

Keywords: by Brian Kenny; Fashion

18 Jun 2018
Research & Ideas

Warning: Scary Warning Labels Work!

and our findings suggest that their text label policy might not move the needle much at all, at least when it comes to getting people to buy fewer sugary drinks.” What does move the needle, the researchers found, are warning labels based... View Details

Keywords: by Dina Gerdeman; Advertising; Public Relations

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

messaging in marketing. Given the hype around AI that has raised everyone’s curiosity, an AI-forward positioning might be an effective strategy to get a first meeting. However, when it comes to actual buying decisions, customers do not... View Details

Keywords: by Rocio Wu

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

and behaviors that are rewarding in the moment, like listening to music or daydreaming. But these relaxing activities during the commute can actually hinder their ability to seamlessly transition into their work role. Worse, if people... View Details

Keywords: by Dina Gerdeman

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details

Keywords: by Roberta Holland; Education

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

an example, model behaviors that are community friendly and supportive. Compassion is extremely important at this time. We may rise to the occasion if we’re fortunate to have a good team around us, but there are many people in our... View Details

Keywords: by John A. Quelch; Health

02 Oct 2012
First Look

First Look: October 2

areas. Our results suggest that matching between scientists may be subject to considerable frictions-even among those in relatively close geographic proximity and in the same organizational system. At the same time, even a brief and... View Details

Keywords: Sean Silverthorne

15 Dec 2003
Research & Ideas

The New Global Business Manager

in the multinational company's organizational capability. And that is where the role of the global manager is shaped. We argued that companies should not define this as an offline specialist role, but neither must they try to make... View Details

Keywords: by Cynthia Churchwell

05 Mar 2012
Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

execute a strategy.” Penney will be able to move more merchandise off the floor faster, Lal adds, quickly making room for fresh items. This strategy could bring customers into the store more frequently and buying when they find a... View Details

Keywords: by Kim Girard; Retail

January 2021 (Revised March 2022)
Case

Arçelik: From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli and Fares Khrais

Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details

Citation

Educators

Purchase

12 Jun 2012
First Look

First Look: June 12

shared value: focus on relationships, not on transactions, by using pricing to communicate that you value customers as people; set prices proactively to discourage detrimental behavior and to encourage View Details

Keywords: Sean Silverthorne

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

"fail to consider or know how to recognize what is outside their industry that is impacting their business (such as) customers who are buying their goods but don't fit the target profile, or alternative (product) uses Focus has a... View Details

Keywords: by James Heskett

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

SUMMING UP: Is collective pride the primary contributor to organization arrogance? There are three things that many respondents to this month’s column can agree on: (1) Pride is an attractive trait among members of an organization; arrogance is not. (2) Leaders’ View Details

Keywords: by James Heskett

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of... View Details

Keywords: by Michael Blanding; Health

2008
Article

Entrepreneurial Ventures and Whole-body Donations: A Regional Perspective from the United States

By: Michel Anteby and Mikell Hyman

Human cadavers are crucial to medical science. While the debate on how to secure sufficient cadavers has focused primarily on donors' behaviors, procuring organizations' roles in increasing donations remain less explored. The United States offers a unique setting in... View Details

Keywords: Entrepreneurship; Behavior; Programs; Nonprofit Organizations; Business Ventures; Health Testing and Trials; Demand and Consumers; Supply Chain; For-Profit Firms; Organizations; Training; United States